The driver was instructed to be ready to pick us up between 12-12:30, but during this time they went to the second job and he did not pick up the phone calls. I paid fully 2200 for two bus to reserv... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fantastic Service!! The driver was on time, personable, and safety-minded. The bus itself was clean and looked well-maintained. The online Customer Service was top notch: each of the three Customer... Se mere
Buses were punctual, drivers professional and friendly--and kid-oriented! Drivers gave clear instructions and expectations, and were easy to contact and made themselves accessible at lunch time.
Driver came early, was friendly and was happy to be with the first graders. This was the first bus ride for most of them, so having a friendly bus driver was wonderful. She also made sure that everyon... Se mere
Virksomhedsoplysninger
Om First Charter Bus Rental - San Jose
Skrevet af virksomheden
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Kontaktoplysninger
931 Remillard Court, 95122, San Jose, CA, USA
- 800-309-1421
4,7
Fremragende
70 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The driver was very friendly
The driver was very friendly, was here on time everything ran smoothly with reservations as well.
Thank you!
8. november 2019
Uopfordret anmeldelse
Great service and very on time
Great service and very on time. Thanks!
8. november 2019
Uopfordret anmeldelse
Above and Beyond
This company goes above and beyond with customer services. When we first scheduled with the company they were very helpful and descriptive so getting details for the trip was easy. Directions and procedures were clear and simple, the price was affordable. We had to reschedule due to power outages and school being canceled. However, the company was super helpful and made it work! On the day of the trip, I was beyond impressed with the bus driver, she was clear and direct with the students to support all needs. She went above and beyond with safety, following laws, and communicating with the school staff. I wish I got the bus driver's name, she deserves a raise!! I am so impressed with all the customer service in every aspect of the process. What a great experience! Thank you so much. We will definitely be working with this company in the future and recommending them to other schools in the area.
2. november 2019
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Here is the review from our teacher
Here is the review from our teacher
"I would give the first half of our trip 1 star because of the (30) delay in pick-up, stop for gas, and the driver not having his cell phone in a holder, consequently he had it in his hand and was looking down at it, while trying to drive. We (a parent chaperone and I) told him we would tell him what exits to take, etc.
The second driver rated 4 stars. He was 45 minutes early, so we were able to leave camp ahead of schedule. He had his cell phone in a holder and did not need any help from me navigating the entire trip.
Neither driver instructed us on how to open the emergency doors or where the brake was."
29. oktober 2019
Uopfordret anmeldelse
Besvarelse fra First Charter Bus Rental - San Jose
I'm sorry to read this, and I assure you that this experience is not typical. Can you please reach out to me directly? My name is Cesar and I run the Charter Center responsible for the Western United States. I would like to understand more so we can take corrective action. I would also like to work to make your situation right.
Thanks,
Cesar
Cesar M. Perez
Charter Center Manager – Western United States
Cesar.perez2@firstgroup.com
Desk: 513-665-3003
Mobile: 848-456-0288
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.