We used First Student for a Museum Field trip for adults for the 3rd year. We got exactly what we requested which was an air conditioned bus because it was in the high 90’s that day. Our driver was so... Se mere
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Se, hvad kunderne siger
We had a great experience. A big shout out to Geno who turned around and brought back one of our student's jacket. We really appreciate him going above and beyond! Judi Vrablik
We requested a bus within a week of our trip and was accommodated. Our driver was on time, friendly, professional and patient. I would highly recommend First Charter to others.
What made the experience great was they were able to accommodate us in our time of need. The company worked with us and most of all the constant communication from the company.
Virksomhedsoplysninger
Om First Charter Bus Rental - Maywood
Skrevet af virksomheden
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Kontaktoplysninger
1207 S. Greenwood Ave, 60153, Maywood, IL, USA
- 800-204-4362
4,7
Fremragende
83 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
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TONYA IS A GREAT
TONYA IS A GREAT, PROFESSIONAL, CLEAN AND CARING DRIVER! WE ROLLED UP TO MY DAUGHTER'S BED IN THE BUS AND EVERYONE INCLUDING THE PRINCIPAL, WAS OVER EXCITED!. I WOULD DEFINITELY CHOOSE YOUR SERVICE ALL OVER AGAIN. SHE ENGAGED WITH US, BLEW THE HORN FOR DAUGHTER AS SHE CROSSED THE STAGE AND WE TRULY ENJOYED HER.
25. maj 2021
Everything was Great
We used First Student to take our Girl Scout Troop on a field trip. It was my first time reserving a bus. The "quote - reserve - confirmation" process was a bit confusing but now that I have done it once I know what to expect. The price was reasonable. The driver was on time (early actually), friendly, and a good driver. The bus, was...a bus, it is what it is.
Only complaint was, I called the "day of trip" phone number an hour before our scheduled pick up time because I wanted to make sure everything was on time and as expected, confirm pickup location, etc... (remember, first time renting a school bus) but no one picked up at either on either of the phone numbers listed. It would have been nice to have had the reassurance that I was seeking.
If I need a bus in the future, I will be using them!
20. april 2021
After School Program
We are grateful for First Charter's professionalism, prompt communication, and timeliness. They are incredibly reliable, and we know if we have any issues, they are just a phone call away. Receiving students to our after school program from another school often takes a lot of logistical planning. First Charter makes it very easy, and I have no complaints. I've enjoyed working with their team and our students love the bus driver and aid.
1. december 2020
Great Company
Had seamless pick up and drop off to our destinations. Staff was friendly to work with.
5. marts 2020
Uopfordret anmeldelse
Everything worked out great
Everything worked out great. the bus was on time and the pick up worked out very well. Smooth process from start to finish round trip
1. marts 2020
Uopfordret anmeldelse
No Complaints
Ashley was great-- and the First Student staff was easy to work with. The bus was early arriving and on time taking us back--plus the heat was nice and warm on a cold night in Chicago. No complaints!
--Linda
3. februar 2020
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Besvarelse fra First Charter Bus Rental - Maywood
Thanks for the feedback!
Awesome customer service!
23. december 2019
Uopfordret anmeldelse
Great!
Great! Very friendly and responsible drivers. Flexible and easy to work with.
20. december 2019
Uopfordret anmeldelse
I was put in a situation because the…
I was put in a situation because the other clerk that orders buses was out sick. Nicole was so patient and worked very diligently with me.
18. december 2019
Uopfordret anmeldelse
The best bus experience I have ever had
The best bus experience I have ever had. She was on time, early actually, which is the best thing ever! The bus was clean and festive for the holidays. The bus was nice and toasty for the Chiiling Chicago Day we had. She was nice and respectful! No problems!
12. december 2019
Uopfordret anmeldelse
Excellent service!
11. december 2019
Uopfordret anmeldelse
The representatives were very pleasant.
The representatives were very pleasant.
The process for obtaining a bus via Purchase Order was somewhat cumbersome even after proof was submitted that the PO had been generated.
9. december 2019
Uopfordret anmeldelse
Besvarelse fra First Charter Bus Rental - Maywood
Thanks for your feedback! We take pride in giving outstanding service to every customer here at First Student. My name is Nancy and I run the Charter Center responsible for the Central US. Will you please call me at 866-514-8747 if you still have questions about the PO process? Thanks, Nancy
On Time
The bus was reserved for 6:15 p,m. and the driver was at the starting location early, which helped with the passengers getting on board.
The return trip was good. The bus was waiting outside the location and the driver waited until we had everyone on board.
I would recommend this service to anyone who asked for a bus service.
25. november 2019
Uopfordret anmeldelse
My only concern is that the drivers…
My only concern is that the drivers expressed to me that they had never conducted a bus evacuation drill. I went over what we were expecting, and they did exactly did what I told them.
I just think dispatch should make sure all drivers know how to conduct bus drills.
Thank you for helping our students exit the bus safely.
21. november 2019
Uopfordret anmeldelse
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