I am ranking First Charter 2 stars Their customer service team is excellent, whenever I called about the lead up to the event they were very prompt and easy to deal with However, on the day... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It was an amazing time!!!!!!!!! Most definitely will do this again!
We had a great driver who was kind and personable. The only critique is that there isn't a number of the driver to call in order to assist with timing of arrival or some emergency situation or sche... Se mere
Our driver was Amazing!! Will definitely book thru your company again!!!
Virksomhedsoplysninger
Om First Charter Bus Rental - Danville
Skrevet af virksomheden
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Kontaktoplysninger
827 Cleveland Street, 61832, Danville, IL, USA
- 800-204-4362
2,9
Middel
5 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Customer Service, Execution Left a Little to be Desired
I am ranking First Charter 2 stars
Their customer service team is excellent, whenever I called about the lead up to the event they were very prompt and easy to deal with
However, on the day of the event, none of the phone numbers on the confirmation worked (I called 9 times on the day of the wedding) and the bus driver didn't follow the instructions that were clearly outlined on the contract. Becuase of this, the ceremony was delayed because guests had to uber to the location instead of taking the shuttle service.
To give them credit, when I called in the aftermath of this, they really were excellent to deal with. The branch manager called me personally to apologize and while I appreciated the effort, it was a little too late. They apologized profusely and ended up refunding me the entire amount I paid for transportation.
The returned money was excellent, but I would have prefered to not have to deal with this on my wedding day.
27. juni 2026
It was an amazing time!!!!!!!!
It was an amazing time!!!!!!!!! Most definitely will do this again!
17. december 2022
AWFUL
i wish i could give zero stars because they called 24 hours prior to my event and cancelled all 3 of my charter buses without any replacement options. i asked for a refund, for help getting different buses, nothing. didn’t even return my call. DO NOT GO THROUGH WITH THIS COMPANY, I HOPE YOU SEE THIS. WORST CHARTER BUS COMPANY IVE EVER BEEN IN CONTACT WITH.
2. oktober 2021
We had a great driver who was kind and…
We had a great driver who was kind and personable.
The only critique is that there isn't a number of the driver to call in order to assist with timing of arrival or some emergency situation or schedule change that may cause the pick up zone to shift or move.
All in all, it was a great experience. It was a timely and pleasant experience!
16. august 2021
Our driver was Amazing!
Our driver was Amazing!! Will definitely book thru your company again!!!
21. februar 2021
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.