Ordered the Grizzly hoodie, was told by customer service that it would be shipped start of this week but still heard nothing! Emailed them again and have been ignored! So thinking of cancelling my ord... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Absolute killer merch. You can feel the quality right away - thick, solid fabric, prints that actually survive moshing, washing, and life in general. No cheap stuff here. Huge selection of unique de... Se mere
Virksomheden har svaret
I ordered from Bulgaria, it came extremely fast and oh boy the quality of the shirts is extremely good for its price. I have ordered before from horizon supply and dead drop and honestly their quality... Se mere
Virksomheden har svaret
The design on the Slaughter to Prevail with the Hello Kitty collaboration is awesome. One of the best poster collaboration I have in my possession. The STP guitar pin is sick and cool really love the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Exclusive official merch store of Slaughter to Prevail.
Kontaktoplysninger
Polen
- firstblood.store
4,4
Fremragende
224 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Pessima gestione dei resi e servizio clienti inesistente!
Ho effettuato un acquisto e, purtroppo, ho dovuto richiedere un reso entro i termini previsti di 15 giorni. Ho inviato la prima e-mail con la richiesta e tutte le informazioni necessarie, ma non ho ricevuto alcuna risposta.
Ho provato a sollecitare la richiesta con altre e-mail nei giorni successivi, ma sono state tutte ignorate. La loro totale mancanza di comunicazione ha fatto sì che i 15 giorni per effettuare il reso scadessero senza che io avessi la possibilità di completare la procedura.
È inaccettabile che un negozio online gestisca i resi in questo modo, rendendo di fatto impossibile per il cliente esercitare il proprio diritto di recesso. Il servizio clienti è inesistente e poco professionale. Sconsiglio vivamente gli acquisti da loro se si desidera avere un minimo di supporto in caso di problemi.
Sono estremamente deluso da questa esperienza.
21. november 2025
Uopfordret anmeldelse
Besvarelse fra First Blood Merchandise
Dear Daniele,
Thank you for your message. First of all, I would like to sincerely apologize for the lack of response to your previous emails. This situation should never have occurred, and I fully understand the frustration it has caused.
Please rest assured that, despite the 15-day return window having passed, we will still accept your return, as the delay was due to circumstances beyond your control. Your case has now been escalated directly to me.
Could you please provide your order number and, if possible, the earlier correspondence you mentioned? I will immediately generate your return label and personally oversee the entire process to ensure it is handled quickly and without any further inconvenience.
Once again, we are truly sorry for this experience, and we thank you for bringing the issue to our attention , your feedback is extremely valuable and helps us improve our service.
Kind regards,
Nikodem Petryka
Head of Customer Service
I can't get the page to translate and…
I can't get the page to translate and therefore don't know what the questions are, but the merch is on point, well made and durable, everything from the masks to the hoodies, stickers, and patches are ❤️🔥❤️🔥❤️🔥
And for the record, the Rhinestone merch is tough as hell too! Ordered my kid a Rhinestone Logo Tee she wore to warped tour, washed twice, and i ordered the Rhinestone Crop Top for myself, have worn it in Slaughter To Prevails Moshpits and Walls of death at 3 different shows now, washed each time, and not a single Rhinestone is missing! More merch (Load #5) is on the way, and I bought ANOTHER hoodie at warped tour Orlando '25 last weekend 😅
So far we own the pink logo hoodie, the Hell Kitty Hoodie, the black hoodie with the white logo and mask design (warped '25), 4 different Tees, a mask, a crop top, enamel pins (otw) and patches 🤘🏻 We're huge fans 🤘🏻
Thank you all!
6. oktober 2025
Uopfordret anmeldelse
Haven't received my order
Haven't received my order. It says unfulfilled. I asked them to cancel and refund. They said it shipped but won't give me a tracking number. Shady. I ordered on October 1. It's November 20.
1. oktober 2025
Uopfordret anmeldelse
Besvarelse fra First Blood Merchandise
Dear Amber,
We would like to clarify the status of your order and the shipping method you selected. Your package was shipped on October 7th using the Sea Economy method. This option is transported by sea and has a longer transit time. Orders shipped via Sea Economy are marked as fulfilled only once the USPS domestic label is created. This step has not yet appeared on your end because the container has only recently arrived in the United States.
Your package is already in the U.S., currently being unloaded and prepared for repackaging at our American fulfillment warehouse. Once the USPS label is generated in the coming days, the status will automatically update, and the package will be handed over for final domestic delivery. You should receive it very soon.
Because the shipment left on October 7th and has been in transit since then, we were unfortunately unable to cancel it. However, if you are no longer interested in receiving the product you may simply refuse the package upon delivery. It will then return to us automatically, and we will be able to issue a full refund once it arrives back at our facility.
We sincerely apologize for the inconvenience and appreciate your understanding.
Greetings
First Blood Team
Trying to get a response about my refund
Initially Took a bit of time for a response however I now understand it was a public holiday in Poland so that’s why! Refund was a quick and easy process and responses were prompt after the initial hurdle! Would order again!
11. november 2025
Uopfordret anmeldelse
Besvarelse fra First Blood Merchandise
Hi Grace!
We sincerely apologize for the delay in responding. We have been receiving a large number of inquiries recently, which has slowed down our reply times.
We absolutely want to resolve this matter for you as quickly as possible. To speed things up, please contact us directly at firstbloodmerchandise@gmail.com with your order details and refund information so we can take care of it right away.
Thank you for your patience and understanding and again, our apologies for the inconvenience.
Best regards,
First Blood Team
Super schneller Versand
Super schneller Versand !
Qualität top !
Immer wieder gerne !
1. oktober 2025
Uopfordret anmeldelse
Speedy delivery
I love Slaughter to Prevail, so I bought a few tees. I'm in Australia and I was amazed that I got my tees within a week. Amazing service!
19. september 2025
Uopfordret anmeldelse
worthless support team
I have emailed three poeple about how my order got cancelled by a glitch when switching warehous and none of them have helped a single bit. They said my order will proceed as normal but it hasn't.
18. september 2025
Uopfordret anmeldelse
Besvarelse fra First Blood Merchandise
Hi Matthew,
We’re truly sorry that your issue wasn’t resolved in a timely manner. On rare occasions a message can be missed, and we regret that this happened here.
Please email us at firstbloodmerchandise@gmail.com
with your order number and details, and we’ll take care of this for you right away.
Thank you for giving us the chance to make it right.
First Blood Team
excellent quality and service
excellent quality and service! 10/10 will be buying from here again
30. august 2025
Uopfordret anmeldelse
Highly Recommended!
I had an error with my address, and they contacted me the same day I placed the order to solve it. Everything I ordered was a preorder, so it took a little while (as they advised on their website, so I wasn’t worried about the timing). BTW, the shipment to Spain was very fast.
The wait was worth it, all the merch is dope! 100% recommended.
12. september 2025
Uopfordret anmeldelse
The best quality of merchandise ever
4. september 2025
Uopfordret anmeldelse
Love it!
The shipping does take a little while but I finally received my merch and I love it! I don’t mind the wait and merch is great quality.
3. september 2025
Uopfordret anmeldelse
Would highly recommend
Would highly recommend taking a look at the merch very high quality.
1. september 2025
Uopfordret anmeldelse
Great quality merch and great prices
Great quality merch and great prices, reached out to support once and got a response pretty quickly!
29. august 2025
Uopfordret anmeldelse
Amazing quality really comfortable
Amazing quality really comfortable
29. august 2025
Uopfordret anmeldelse
Amazing vinyl order
We bought their American grizzly in America vinyl and are absolutely blown away by the quality and how nicely it was shipped to us. We love the band and their care and respect for their fans.
23. august 2025
Uopfordret anmeldelse
Tout est nickel
Première commande passer de 3 Tshirt . Un peu plus d'une semaine pour recevoir ma commande . Les articles sont tous arrivées en parfait état , sans aucunes erreurs de tailles . Très content d'être passer par eux je n'hésiterais pas à repasser commande dès que le coeur m'en dis .
22. august 2025
Uopfordret anmeldelse
Zajebiscie!
Czas dostawy zgodny z informacją na stronie, koszulki porządnie zapakowane, nadruk jest przeogromny i super jakości, zamawiałem dwukrotnie i na pewno nie byl to ostatni raz, polecam każdemu!
22. august 2025
Uopfordret anmeldelse
Got my gear and love it
Got my gear and love it.
Looks awesome and is fantastic quality. Worth every penny.
22. august 2025
Uopfordret anmeldelse
Wunderbar
Ich kann nix negatives sagen, hab da schon paar mal bestellt und alles war einwandfrei 🤘 gibt sogar immer nen Sticker dazu, find ich gut😁🤘
16. august 2025
Uopfordret anmeldelse
Solo compre una camiseta y un par de…
Solo compre una camiseta y un par de calcetines, pero me encantó todo, lo único es que la camiseta lo pedí talla “M” y me queda algo a gustado debajo de las axilas y en la espalda por el material del logo que es bastante fuerte, y no soy un chico fuerte que va al gimnasio, hablo de la Hockei white
8. august 2025
Uopfordret anmeldelse
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