I mail my mortgage payments on time every month to First Bank at the Dallas location, when I mail first class mail it arrives late, when I mail certified mail, it arrives within 4 days as I’m notified... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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Absolutely the worst customer service ever. To think these people are in charge of my mortgage. I always pay my payments ahead of time and now all of a sudden my payments are being rejected because... Se mere
If I could give a negative "Star" I would. Trying to cash out an IRA that I am a beneficiary on and it's been an absolute joke. The customer specialist is not knowledgeable enough to be doing IRA's an... Se mere
I was greeted immediately upon arrival by the staff asked me how she can help me I told her I was there to open an account. She proceeded to take me to Jorge Silva Guishard who assisted me immediately... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
FirstBank’s history of success is grounded in our fresh approach to banking that is more local, more accessible and more empowering.
Kontaktoplysninger
Blue Lake Drive 3500, 35243, Birmingham, USA
- firstbankonline.com
2,2
Under middel
28 anmeldelser
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How FirstBank treats the disabled
If there were less than one star I would leave that as a review,and here's why.
I went in to start a new checking and savings account.
In their advertisizing it said that they would add 300$ to your account after 3 successful direct deposits.
I fell in arrears,and was overdrawn.I got one text saying to call their customer service so I did.It kinda freaked me out.
I explained to them that I was disabled and that I only get paid once a month and that's when i could rebalance my account.
They said it wouldn't be any kind of problem and not to worry about it,so I thought everything was ok.
Dec of 2023 fell on friday,Monday was the 4th.
The date of the debt was Nov 3rd 2023,when I went in Monday they took 1/3 of my disability check for the arrears,which is OK.
But they didn't pay me the 300$.
And then,without telling me they were doing it,or why,they closed my accounts.
Which leaves me in a bind,it's Dec and it's sometimes hard for me to get around.
Now I have to figure out how to get to another bank,set up an account and then get to the SSI office and set up another direct deposit.
I'm glad I checked as soon as I did,or I wouldn't even know they closed my account!!
When I called management,they basically told me that since I had a debt over 30 days old,that they weren't going to pay what they said they would.
Inspite of the fact that the deposit got to their bank on the 1st of the month and that that is when they withdrew the money in arrears.
2 days early.
After questioning the management more about it,he was annoyed and basically told me=that's the way it is here get fkd,and hung up.
So now,during christmas w my basically imobilzed self and everything else,they took 1/3 of my disability money,didn't pay what they said they were going to,and closed my account without me knowing.
That's how they they treat the federally recognized disabled people,they mean less than nothing to them and that in fact,according to their management= that's the way it is here.
And that's how they treat you at this bank,I imagine whether you are disabled or not.If you don't make them enough money,you are not really an issue or a person to them
And again,I qoute,straight from managements mouth=That's the way it is.
3. december 2023
Uopfordret anmeldelse
I used FirstBank for an auto collision…
I used FirstBank for an auto collision insurance settlement. They helped me get my money fast and it didn’t take very long to go through the process. I went to the location in Winchester, TN. The bankers there were very knowledgeable and helpful. They guided me through the process and helped me with every question I had to a t. There are no hidden fees. They are very upfront about their banking. They don’t try to keep your money from you. They will go the extra lengths to let you know exactly which location can pull out what amount for you. They were very respectful to me and my family. I still use this bank to do my direct deposit from my job.
20. april 2023
Uopfordret anmeldelse
Use another bank
Use another bank
There customer experience is shocking.
It will leave you frustrated, angry and defeated.
Migrating my account is taking them more than two years.
Avoid
11. september 2023
Uopfordret anmeldelse
Poor banking experience
Poor network
Poor customer service and complaints management
Zero response time
20. september 2022
Uopfordret anmeldelse
Worst bank
Worst bank. Very bad customer service. Made an airtime purchase of #50,000 since on the 20th of September 2022 still yet nothing that's nearly 3weeks already . Keeps moving me back and forth from customer care to bank. Saying the same thing about resolution. You guys should reverse my money. What's the same talk about automatic reversal if I can't a receive a mere #50,000 and you call yourself a bank. Not the first time this issue is happening. Can't recommend this bank.
20. september 2022
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Did an awesome job for me when I needed…
Did an awesome job for me when I needed them!
22. august 2022
Uopfordret anmeldelse
The worst of the worst
The worst of the worst! First Bank and all its subsidiaries are a bunch of corrupts! They ripped me off with an illegal contract and now I am stuck with a house that has structural problems because of their ineptitude and bad blood. These people are real monsters living among us. They have the worst customer service and on top of everything they keep contacting me for offers and other things to continue ripping me off!!
28. december 2018
Uopfordret anmeldelse
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