Bought 1 heat and 2 fire alarms in 2022. Battery guarantee was 10 years one failed in 2024 and other failed 2026 so no way 10 years on battery performance!! they beeped randomly as well, especially i... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I do not recommend using this company's products. One of the smoke alarms is chirping regularly which I assume is due to the battery failing. This unit has not been exposed to smoke and has onl... Se mere
Like lots of others I am now hearing an intermittent chirp from these smoke alarms bought in 2022 which looks like it’s triggered by temperature falling so with winter approaching I will need to repla... Se mere
This company dissolved in 2023 and it is illegal for it to continue to sell the same product - which has the short battery / chirping heat alarm faults that others here also describe. If you look at i... Se mere
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I totally agree with the reviews i…
I totally agree with the reviews i have seen one oof my alarms has started bleeping once every minute. you cannot get to sleep for it and my little dog is petrified of it i will be taking it down just got them in 2021 seems to be no way to get in touch with them will not deal with this CRAP COMPANY ps i know i gave them one star i could would give them minus one
These products are required by law it’s an absolute scam.
Much the same as most customers here faulty product poor battery life with no means to contact for warranty replacement.
These products weren’t cheap in fact at the time when all this was being pushed by government this product was advised as being reliable and reputable.
So much for government advice someone has made a few bob out of this scam.
Like everyone else purchased full…
Like everyone else purchased full system in Jan 2021 (£319) and stated beeping randomly Dec 25. Have found it difficult trying to get a telephone number and from reviews no point in wasting any more time emailing. Would definitely NOT recommend this company!!
Echoing all the previous reviews
Echoing all the previous reviews, alarms not functioning despite 10 year guarantee. No response to emails and phone contact untraceable. Totally unacceptable yet still trading. Waste of money and not cheap. Do not purchase from this company.
Common with others, early battery depletion
Seems I add my comments to others in that some of my units with a supposed 10 year battery life are now indicating low battery. I purchased a pack of 10 and with 2 needing replacement I am reluctant to replace with this model and yet it's supposed to be a complete connected system as required by the Scottish Government. My previous NEST units with their replacement batteries were far better (yes, I know there was no heat alarm). But if units are failing before time and the whole needs to be disposed, that's an unnecessary expense both for me and for recycling.
DO NOT BUY FROM THIS COMPANY AS ALARMS…
DO NOT BUY FROM THIS COMPANY AS ALARMS ARE OVERPRICED AND DEVELOP FAULTS VERY QUICKLY and CUSTOMER SERVICE DI NOT RESPOND - AWFUL
Awful - avoid
Echoing almost every other reviewer here, our fire guard plus system fitted in January 2022 has started chirping intermittently since December 2025 I’ve had zero response from the company after emailing them to ask for support. Definitely do not buy any products from this company! Wish we had chosen differently when the regulations came in.
A total waste of money (£175)
A total waste of money (£175). 10 year lifespan my article. Have only had them 3 years. No response to email. It seems to start bleeping when the temperature goes down to 16 c - so you have to put central heating on to get it to stop costing you money on gas. I know other people having the same experience.
Same chirping SCAM as others here!
Same as everyone else… Bought for myself and 2 neighbours to comply with the regulations!
They started to randomly chirp, contacted customer services with original receipts but no reply…
SCAM!!
Installed 3 smoke alarms and 1 heat…
Installed 3 smoke alarms and 1 heat detector in February 2022. December 2025 alarms went off about 6am with no obvious cause. Now there is an intermittent beeping early morning and alarm going off every other day. Having read other recent similar reviews we will be replacing all alarms with a different brand. So much for 10 year guarantee.
Bought Fire Guard interlinked alarms in…
Bought Fire Guard interlinked alarms in Jan 2022.
One of them started chirping last month. Given the reviews here there seems little point in trying to contact Fire Guard to replace it. Complete overpriced scam.
DO NOT BUY!
DO NOT BUY!! Same issue as others, bought a bundle to comply with regulations and they were OK for 3 or 4 years. But now they chirp a lot, seems to be worse when the house is cold. No reply from the company to my email. My mother bought the same ones as me for her house, same issue too. Probably going to take then down as too noisy too sleep.
Shockingly bad
We have the same shocking experience, spent a small fortune on interlinked alarms, and started beeping earlier this year, contacted them and no online reply but a new alarm arrived in the post about a month later, more alarms beeping now and messaged multiple times with no response
10 year battery a lie
Bought in 2021 to be in line with the scottish regulations. Battery meant to last 10 years, but four years on is beeping every hour due to the battery failing. No way to contact the company, website links to amazon who are selling a different product. Feels like a scam. Avoid.
Don't waste your money!
Do not buy their products. Battery of items lasted half the time promised and ZERO customer support.
Avoid. Faulty. Don't waste your money.
The initial experience was good. Order/delivery was swift and all seemed great. Like everyone else, this was back in 2021/22 with the expectation of the batteries to last 10 year. The first battery fail was reported and replaced swiftly. This was within weeks of the purchase. However in Nov'25 a second alarm started to periodically chirp. I've emailed and had no response as yet. I doubt that I will.
A big con, no guarantee, no customer service
As many have reported. Bought interlinked alarm Dec 2021. Been chirping intermittently for months. They say the batteries last 10 years. No chance. A con, from pressurised advertising and SG scaremongering.
Bought set of alarms in January 2022…
Bought set of alarms in January 2022 necessary to comply with Scottish Govt regulations. Alarms are marketed as having 10 year life. In the winter of 2024 the alarms began to chirp intermittently, despite emailing the company I have not had the courtesy of any response. Problem seems worse in cold weather. Do not buy from this company, customer service appalling!
Exactly the same problem as other…
Exactly the same problem as other reviewers: Installed alarms in February 2022 in accordance with the new regs in Scotland. One of the smoke alarms recently started 'chirping' intermittently for no reason. I emailed the company seeking advice and got no reply. I will not buy this product or from this company again.
Do not buy from this company
Cheap rubbish and poor customer service..
Bought 3 smoke alarms and 1 heat alarm which have meant to have a battery life of 10 years but they only give you 3 years warranty and just after the 3 years 2 of the smoke alarms would give off a single bleep every morning 30 seconds apart..Contacted the company and they can’t even reply…Do not but from them
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