Fine & Country Anmeldelser 

1.016
•
TrustScore 4 ud af 5

3,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Maria handled the progression of our sale and was amazing from start to finish. Great communication, highly organised and very proactive service that made it easy and less stressful. I would definite... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

From day one, Natalie, Chrissie and Heather on the Isle of Wight have been brilliant. Consistently giving open feedback after the large number of viewings they generated aswell as being honest without... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

This is the fourth house we have sold and was unquestionably the best experience we have had. We chose Fine and Country by spreadsheeting the SSTC numbers for all the estate agents in our area and the... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

They never answer phone or get back to messages. have been trying to get appointment to view a property they have on rightmove but all you get is an answering service who sai they will pass message... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Boligmægler

Skrevet af virksomheden

A network of leading, independent estate agents, Fine & Country marries the unrivalled knowledge of local property experts with the technologies, market insight and marketing capabilities of a global brand. With representatives, in over 300 locations across the world, you know that wherever you find the Fine & Country name, you will be receiving the finest local service, upheld to the highest reputation.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 85 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,9

Alle anmeldelser

(1.016)

70 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Asking price, strong follow up on process - what more could I ask for?

I have just exchanged on my four bedroom apartment in Chswick. The Chiswick branch on Turnham Green Terrace managed the sale process. My place is post-industrial and not really family orientated so I needed an agency who could bring non-trditional buyers. Within a couple of weeks and with strong interest I had an offer at the asking price and less than three months later we are heading to completion. Many thanks Daniel, Alice and Sara from a happy customer.

15. februar 2024
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Besvarelse fra Fine & Country

Hi Keith, thanks for taking the time to review us. We are pleased to hear that you had a positive experience with you Chiswick office, and we hope to be working with you again in the future!

Bedømt til 1 ud af 5 stjerner

Very bad experience from office staff…

Very bad experience from office staff in Staffordshire branch. Very condescending and rude, if you don’t have evidence that you can afford an mortgage still they will deny you to view a property 😡

12. februar 2024
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Besvarelse fra Fine & Country

Hi Sanj, this is not the sort of experience we pride ourselves on giving to our customers and so we are very sorry to hear that your experience with us was a negative one. It is important to note that some clients request we establish a viewers position and evidence source of funding before we proceed to arranging a viewing.
Many thanks,
The Fine & Country Team

Bedømt til 5 ud af 5 stjerner

Fine and Country offered an excellent…

Fine and Country offered an excellent service. Within a few days they had found two interested potential purchasers, and the end result was a quick sale on the basis of an offer well over the intial asking price.

19. januar 2024
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Besvarelse fra Fine & Country

Hi Nigel, we are very pleased to hear of your successful and swift experience with us. We hope to be working with you again in the future!

Bedømt til 4 ud af 5 stjerner

Great service

Tania and Julie from Fine and Country in Diss were a pleasure to work with and were very efficient in answering my many queries I had during my recent move.

23. januar 2024
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Besvarelse fra Fine & Country

Hi Narelle, thank you for taking the time to review, we are pleased to hear you had a positive experience with our Diss branch.
Many thanks

Bedømt til 1 ud af 5 stjerner

Never use this company again!

Never use this company again!!

Over rated! Very expensive!!

Trusted the agent from droitwich branch as this was a divorce sale!
Requested photos not to be taken of one area of the property!
Yet he did take pictures against my request then sent them to my ex!!

Will be lodging a formal complaint against his conduct as these were used against me in court!
Totally unprofessional and disloyal to me.
Yet the bill for this sale made fine and country £25,000!!!

19. januar 2024
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Besvarelse fra Fine & Country

Thank you for bringing your concerns to our attention. We sincerely apologise for the negative experience you had during the sale of your property, especially during such a sensitive time as a divorce. We take your feedback seriously and would like to investigate the matter further to address your concerns and rectify any issues.

We understand that trust is crucial in a real estate transaction, and we deeply regret that the agent from our Droitwich branch did not meet your expectations.

Kind regards,
Vanessa Bradford

Bedømt til 5 ud af 5 stjerner

Julie Vassar after sales was fabulous

Julie Vassar after sales was fabulous, she answered my queries promptly and put me at ease during the buying process, nothing was too much trouble.
I would also like to thank Sue Croft Sales Manager of the Diss Office and team who were very helpful and efficient. They made the buying of my new home a pleasant experience. Thank you all.

9. januar 2024
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Besvarelse fra Fine & Country

Hi Jackie, firstly, thank you for taking the time to review your experience. We are very pleased to hear you had a great experience with Fine & Country, we wish you the best of luck in your new home!

Bedømt til 5 ud af 5 stjerner

F&C excellent service

F&C are a little more expensive than competitors however the extra cost is well worth it.
They are the only estate agent I have ever used that are proactive and always contactable. Quite often after agreeing the contract estate agents are less than helpful but F&C were available daily to ensure the sale moved along effectively.
The process from valuation to sale was efficient and clearly defined. The brochure was also much better quality than standard estate agents.
I would highly recommend them if you want a good service and excellent communication.

19. december 2023
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Besvarelse fra Fine & Country

Hi David, thank you for taking the time to review. We are pleased to hear of your positive experience. We hope you had a Happy New Year and that we get to work with you again in the future!

Bedømt til 5 ud af 5 stjerner

Brilliant staff

I rang up and spoke to James this morning, and he was probably the most pleasant Londoner I've ever encountered. He sorted my query and gave me all the information I required while treating me with such kindness. What a fantastic front man on the phones, paints a wonderful picture of Fine and Country. Thanks James!

3. januar 2024
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Besvarelse fra Fine & Country

Hi Alice, thank you for taking the time to review your experience with James, we're glad to hear that it was a very positive one. We hope to work with you in the future.

Bedømt til 5 ud af 5 stjerner

They are selling a home, not a house

We had a first class experience with Fine & Country. From the first visit of Christopher, to the viewings, mostly led by Tom, and the very tortuous process of progress chasing by Julie, everything was super professional.

The photography was great and showed the house and grounds very well.

However the reason for the unequivocal 5 Star rating, is that everyone we dealt with realised that we were not just selling a house, we were selling our home. This made all the difference to us.

Some people may wonder if it is worth paying the slightly higher commission that Fine & Country charge. Based on our experience, we would say 100% yes. The kindness, professionalism and attention to detail were exemplary. We cannot recommend them highly enough.

15. december 2023
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Besvarelse fra Fine & Country

Hi Andrew, we are pleased to hear that you had a positive experience with us and that you would recommend our services. We wish you the best of luck for the future and hope to work with you again!

Bedømt til 5 ud af 5 stjerner

My heroes

I cannot speak highly enough of the staff in the Diss office. Chris, Tania & Julie (supporting from Norwich) have been amazing. So much so that even when the sale was dragging on, I felt reassured & supported by them. They were the glue that brought the whole process together. I’m not sure we would have reached completion without them.

20. december 2023
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Besvarelse fra Fine & Country

Hi Susie, thank you for taking the time to review your experience, we are very pleased to hear that it was a positive one! We hope to work with you again in the future, and happy Christmas!

Bedømt til 5 ud af 5 stjerner

A Very positive experience

Ross Anderson, Manager of Fine & Country (Canterbury) has proved to be very understanding and supportive of my specific needs as a client. Many thanks!

16. december 2023
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Besvarelse fra Fine & Country

Hi Christina, we're glad to hear of your positive experience with Fine & Country Canterbury. We wish you all the best

Bedømt til 5 ud af 5 stjerner

Effortless and seamless

Selling my via property via Fine and Country was effortless and seamless at every step of the process. Sara always responded to my communications immediately and gave me the support I needed. I had a certain opinion of estate agents before working with Fine and Country. They have proven me wrong.

10. december 2023
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Besvarelse fra Fine & Country

Hi Lewis, it's great to hear that your property sale was a very positive experience with us. We do hope to work with you again in the future, we wish you the best.

Bedømt til 5 ud af 5 stjerner

Dominique at Fine&Country Hove is both…

Dominique at Fine&Country Hove is both highly efficient and well organised as well as being a delightful person with whom to deal. Highly recommended!

5. december 2023
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Besvarelse fra Fine & Country

Hi John, thank you for taking the time to review your experience, we're pleased to hear it was a positive one. We hope to work with you again in the future. Thanks

Bedømt til 5 ud af 5 stjerner

Great, profesional service

A big thank you to all the staff at the Fine and Country office in Diss following the sale of our house. Chris provided us with sound advice and judgement at the start of the process with Tanya handling the prospective clients in a highly professional way. Sue, in the office, was an excellent guide to the management of the process and Julie Vassar worked closely with us keeping us informed all through the purchasing process which proved reassuring. The photography and sales material was of a really high standard which went over and above what we have seen before adding to the high standard and quality of the sales process.
We would highly recommend the Fine and Country team in Diss if you are considering the sale of your home - they were exceptional from the start.

4. december 2023
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Besvarelse fra Fine & Country

Hi Mark, thank you for taking the time to review us, we are extremely pleased to hear of you positive experience with us. We wish the best for the future and hope to work with you again.

Bedømt til 5 ud af 5 stjerner

Exceptional Experience

From meeting Tom for our viewing from the Diss Branch of Fine & Country who was exceptionally helpful and professional to liasing with Julie Vassar from the Norwich Branch throughout our buying process we could not fault anything.
Julie you are an assett to Fine & Country, so helpful with communicating between our solicitors and seller.
Thank you BOTH so much!!!
Highly Recommend buying through Fine & Country 5*

28. november 2023
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Besvarelse fra Fine & Country

Hi Jason, thank you for your review, we are so delighted to hear that you were pleased with your experience with Fine & Country. We hope to work with you in the future!

Bedømt til 5 ud af 5 stjerner

Impressive performance!

We were very impressed with the way Ben Perkins secured our sale, obtaining an excellent price in spite of the unfavourable market conditions.
We found him extremely conciencious, resourceful and a very pleasant personality. He truly went the extra mile to help us.
Always answered our messages promptly, even after business hours.
We unreservedly award him 5 stars!

23. november 2023
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Besvarelse fra Fine & Country

Hi Mrs Anne, thanks for taking the time to review us. We are very glad to hear of your positive experience with one of our agents, and we wish you all the best for the future.

Bedømt til 5 ud af 5 stjerner

Great experience at Islington

Mark & Davor in Islington stuck with us over a long period as we sold 2 difficult properties over Covid & subsequent financial crashes, etc. They were honest, pragmatic and always available. Selling 2 was a doubly stressful experience, but I had 100% trust that the guys would get us there in the end - and they did. Thanks to you both! Simon

16. november 2023
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Besvarelse fra Fine & Country

Hi Simon, we are very pleased to hear that you had a positive experience with us and our Islington office. We wish you the best and hope to be working with you again in the future.

Bedømt til 1 ud af 5 stjerner

Chepstow office are a bit like the old…

Chepstow office are a bit like the old double glazing salesmen, you just cannot get rid of them. Every few weeks we get a letter telling us that our current agents are no good and use F&C. However when you email, they ignore it, They never answer the landline 01594 715444 and Richards mobile 07970 237304 is the same and usually goes to answerphone. And all I want to do is get off the mailing list, however what if I wanted to buy the house you are thinking of listing with them?? I would have given up a long time ago.

Plus they use 'The Homeowner' to get round the Mailing Preference Register, that I am registered on but letters addressed such are unregulated.

If it was me I would look elsewhere for an agent, Purple Bricks for example - £1000 and listed for 5 years if you are not in a hurry to sell (like us Richard so take us off the list pleeeeeeeeeeease)

21. november 2023
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Besvarelse fra Fine & Country

Hi there, we're sorry to hear about your negative experience when trying to contact Fine & Country Chepstow. We pride ourselves in providing only the best service and customer experience, and so we'd like to investigate this further. Please could you email complaints@fineandcountry.com with the full details of your complaint and the office, and we will look into this. Thank you

Bedømt til 5 ud af 5 stjerner

Fab service from Rebecca and the team…

Fab service from Rebecca and the team at the Beccles office, with communication flow very easy at all times, including process updates. Would recommend to anyone with a period property for sale in the Waveney Valley catchment.
Thanks so much !

10. oktober 2023
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Besvarelse fra Fine & Country

Hi Stewart, we are pleased to hear of your positive experience with the Beccles office. We hope to be working with you again soon.

Bedømt til 5 ud af 5 stjerner

Five star service!!

We have taken our property management off Foxtons who did an awful job on our property in Old Street and moved over to Fine & Country. Shauneen has been instrumental in making sure our tenants are well looked after, she has also provided us with an impeccable service as landlords making sure our property was inspected and issues resolved immediately. The service has been extremely professional and efficient on a continuous basis! So glad we made the move! Thank you so much Shauneen!

3. november 2023
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Besvarelse fra Fine & Country

Hi Jan, it's great to hear of your positive experience! We thank you for taking the time to review it and we hope to work with you again soon.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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