Absolutely thrilled with our Total Home Filtration System from Filtered Water Solutiins. From start to finish, the whole experience was excellent. The team was professional, friendly, and efficien... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
THEY ARE THE WORST. DON'T GIVE YOUR NUMBER. GOT FILTER INSTALLED IN KITCHEN. EVERY YEAR FOR THE LAST 10 YEARS THEY CALL ME MULTIPLE TIMES . SPAM CALLING ME TILL I GO CRAZY.
Recently bought a chrome shower water filter from them based on positive experience for underwater 4 stage filter. I tried to contact them on customer care and it will take you to a AI system which do... Se mere
Great communication skills, informative. Very good price. Easy booking. The system was installed quickly and very neatly. Water taste is very different now. Can see the difference big time. Feel... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Providing you with clean pure taste of water to your home or office with our top of the range Water Filtering systems. Our Reverse Osmosis filtering system is designed to remove 99.9% of all contaminants, bacteria, viruses and chemicals out of your tap water leaving you with pure water only. Alkaline filters are added to the Reverse Osmosis systems to Alkalise your water making it healthier then ever. Call our office to take advantage of our special prices including FREE installation. 5 year warranty on all our filter systems. Service guarantee.
Kontaktoplysninger
3/16 Weld Street, 2170, Prestons
- 1300651837
- contactus@filteredwatersolutions.com.au
- filteredwatersolutions.com.au
4,1
God
989 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy installation and all my needs answered
Easy installation
Installer was very friendly
My water filtered is everything I’ve dreamed of
13. november 2023
Besvarelse fra Filtered Water Solutions
Thank you for your Review David!
Good reminder service
Good reminder service. Excellent technician’s service. It is so good to drink a good water’s quality.
17. november 2023
Besvarelse fra Filtered Water Solutions
Thank you Edgar!
Very good service service person…
Very good service service person explained what going to done and what the extra cost will be
2. november 2023
Besvarelse fra Filtered Water Solutions
Thank you for your Review.
Great company with great service
I really appreciate how this company keeps me updated as to when my filters need changing.
There is never a problem and the technicians always arrive on time. Great service, great company.
1. november 2023
Besvarelse fra Filtered Water Solutions
Thank you Desley glad to hear that you are happy with the service provided.
Besvarelse fra Filtered Water Solutions
Thank you Lidia.
The gentleman that changed the filter…
The gentleman that changed the filter was very polite, he was also on time. Many thanks
22. november 2023
Besvarelse fra Filtered Water Solutions
Thank you Helena Many thanks to you.
Quick and efficient
15. november 2023
Besvarelse fra Filtered Water Solutions
Just how we like it. Thank you Jacinta.
Service was good
Service was good, technician polite and courteous but I am not happy with the bench water tap. It is too small and awkward to use with large bottles etc.
9. november 2023
Besvarelse fra Filtered Water Solutions
Hi George, Thank you for your Feedback. Please kindly contact our office on 1300 651 837 so we can see what can do for you.
Service was very good from Customer…
Service was very good from Customer service to the installation person.
Will Definitely recommend to family and friends .
28. november 2023
Besvarelse fra Filtered Water Solutions
Thank you for your recommendation Azma.
Efficient professional and cleaned up…
Efficient professional and cleaned up after he was finished
4. december 2023
Besvarelse fra Filtered Water Solutions
Thank you Michael
Besvarelse fra Filtered Water Solutions
Wow, Thank you Subha, We are glad to hear you had a great experience with us.
VERY GOOD SERVICE AND PROFESSIONALISM.
The person was very good and professional. He is respectful and knows the job very well, answering all my questions about the water filter system. Thanks⭐
22. november 2023
Besvarelse fra Filtered Water Solutions
Thank you for taking the time to do a review!
I took two mornings off at my own…
I took two mornings off at my own expense for a service, but the technician failed to show up both times, which is extremely frustrating.
30. november 2023
Uopfordret anmeldelse
Besvarelse fra Filtered Water Solutions
Dear Michael, we apologise for this inconvenience. We have been trying to contact you to see if we can rectify this for you. Unfortunately our Technician had requested time off due to personal matter and unfortunately your appointment and a few other other customers were affected - we are happy to work with you for a timing where you do not need to take time off work to be there. Please call our office and we can sort this out for you.
Quick efficient enstallment
22. november 2023
Besvarelse fra Filtered Water Solutions
Thank you for taking the time to do a Review!
More punctual with time
More punctual with time, was 1-2 hours after the latest eta time.
22. november 2023
Besvarelse fra Filtered Water Solutions
Thank you Thomas for your honest feedback it helps us get better and better every day. Thank you
Quote for filter system
I had requested a quote. But Mr Filter came all equipped and ready to install😩🤣.
He said going about giving quotes is too expensive.
Also time given to me was between 2 and 4pm on 24/11 when called on 17/11. Was told will be communicated when closer to the day. As there was no communication I called around 11.15am on 24/11 to check if the scheduled appointment was still open. Lo and behold🙀. I was told the technician will arrive between 11.30am and 12.30pm. I was going to do my groceries before 2pm appointment. The technician hadn’t arrived by 1 pm. When phoned AGAIN it was that the technician was walking up and down the street without a GPS guidance. WHAT🙀🤷🏻♀️Inside the kitchen when I explained to him that this visit was only to advise me with what can or cannot be done he was adamant to install. I had a friend talk on the phone and then requested this technician to leave specifications he said he will get the company to email this information to me.
His comments at my door when leaving was: “Tap water is good, stay with that”🤷🏻♀️. Wonder if this advice is from him personally or representative of the company.
Also, I was told on my first call that the water pressure will be checked by the technician using an appropriate tool. This technician just opened the tap for less than 5 seconds and said that the pressure was too high and that it needed another thing for $70.
H mmmm
Too many “red flags” to begin with☹️😱🙆 Date of experiences 24/11/2023
22. november 2023
Besvarelse fra Filtered Water Solutions
Dear Lilla Karunanande,
Your review is not of our product as you do not have it. You called us, enquiring on our product, requested for an installation appointment and unfortunately from the moment our installer arrived at your home, you insulted him, spoke unkind words, invited him to your home, asked the same questions you asked over the phone then attacked and criticised him until the moment he left.
Please be kinder to our tradies whose job requires them to be on the road all day. If they are running late, it is not a red flag, it is human nature as there are various reasons beyond their control that they could be running for (ie waiting on customers who are running late from dropping their kids to school in the morning or customers who may have been coming back home from appointments and are running late etc).
You simply wasted our time and verbally attacked our installer with your unkind words. Your review is also doing the same, attacking our staff and company for a product you did not purchase or have installed. Your words are of a very unkind nature and we hope that you can see where we are coming from and attacking a gentleman like that is very uncalled for.
Filtered Water Solutions
I’ve been a customer for many years but…
I’ve been a customer for many years but the latest filter replacement cost a bomb, far more than retail. I trusted them to supply a reasonable priced service and until now I’ve been happy. The service guys are great. Customer service has been hit and miss too. When I queried the cost of one of the filters that I was charged $135 for, that I could buy retail for $60, I was told it is rising prices, and maybe I’d better buy my own next time then. Sadly, I not longer recommend them and I will find somewhere else to go.
21. november 2023
Uopfordret anmeldelse
Besvarelse fra Filtered Water Solutions
Dear Jenny, your file shows you were provided many discounts over the years despite us travelling further to reach your home and despite you requesting for a non standard filter cartridge, something we only special order for you - our charges are only fair to cover the increase in costs from our manufacturers. As a small Australian business to survive, we also need to ensure we can charge to cover our costs. Remember, that charge covers the cost of the product as well as someone coming to your home to do the labour work to change the filters. We are sorry to hear of your comments as we we have tried to maintain our prices and not increase on our customers for so many years.
Filtered Water Solutions
Great job done
The technician was fast, very friendly and helpful in changing the filter. I would recommend the service to anyone looking to engage these type of services.
2. november 2023
Besvarelse fra Filtered Water Solutions
Thank you Sofia for your recommendation.
Besvarelse fra Filtered Water Solutions
Thank you Danny for your Review.
Very Reliable service and quick…
Very Reliable service and quick installation
Apart from that I finally have clean water stopping me frome buying more bottles of water every week. Thanks Guys very good product.
1. november 2023
Besvarelse fra Filtered Water Solutions
Thank you Benard, buying bottled water can be very expensive if you add the costs up. This is a much better and less expensive way for drinking water. We hope you continue to enjoy it. Thank you. Filtered Water Solutions
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.