Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I've been running through the fiils product catalogue with wild abandon. My current favourite is the pomelo shampoo and conditioner. The pomelo transmogrifies my bathroom into a full citrus orchard, b... Se mere

Bedømt til 1 ud af 5 stjerner

Very disappointed. Firstly the smell of the products was so strong, figured that didn’t matter as it was the bottles I was really after and I planned to refill the, at my local package free shop. The... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I was drawn to the site because of the eco element, which I am keen to embrace. I have tried shampoo and conditioner, hand wash and body wash and have to say I have been extremely impressed. The re... Se mere

Bedømt til 5 ud af 5 stjerner

Interestingly, I had been thinking and looking for something like this for sooo long! After being so shocked seeing all of those plastic bottles accumulated in my shower, I thought something has to ch... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Helse- og skønhedsbutik
  2. også i
  3. Leverandør af skønhedsprodukter

Skrevet af virksomheden

At Fiils we’re always half full, never half empty. We believe that you don’t need to sacrifice your style or live in the woods to do your bit for the environment. Our refillable beauty products make it easier than that. Better still, our plastic free shampoo, conditioner, body wash and hand wash only contain eco-friendly, natural ingredients, so there’s no compromise on quality either. So put that guilt in the trash, your refill pack in the post, and keep doing your thing. Sulphate-free, synthetic-free, paraben-free, and definitely no testing on animals. Always vegan and carbon neutral; sustainable living is in your hands.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

376 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(376)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

environmentally friendly buy

My second purchase - I buy these to reduce all the bottles or shampoo etc in the recycling. you can buy a recycling bag for £1 and then send back to pouches to them to be recycled.

my feedback would be include the recycling bags for free to get more people to recycle

6. april 2022
Fiils-logo

Besvarelse fra Fiils

Hi Elizabeth, great to hear your enjoying the products and happy it's your second purchase with us! We don't charge for recycling, or the bags- this is a free service! You can just add one for free when you checkout! Email us hello@fiils.co if any issues.
Best Wishes, Team fiils x

Bedømt til 3 ud af 5 stjerner

Nice soap but expensive for the size…

Nice soap but expensive for the size you get

4. april 2022
Fiils-logo

Besvarelse fra Fiils

Hi there! We use premium ingredients and botanical extracts in our formulas, so they are more expensive than some on the market! A little does go a long way too, so hopefully you'll get plenty of washes! :) Best Wishes, Team fiils x

Bedømt til 5 ud af 5 stjerner

Lovely products

Lovely products. Great eco packaging. Very efficient delivery and service.

31. marts 2022
Fiils-logo

Besvarelse fra Fiils

Hi Em, thanks for the 5 stars! Happy to help you along with your eco journey! Best Wishes, Team fiils x

Bedømt til 2 ud af 5 stjerner

Fantastic Premise; Lacklustre Products!

First off, I really love the premise this company is built on. Sustainability and environmentalism are really important to me and I try my best to live as sustainably as possible. This is not the first refill shampoo and conditioner I have used; I’m very fortunate to have a refill shop in my hometown but sadly I ran into the same issues with this product as I did with the products from my local refill store. The shampoo leaves my hair feeling greasy, unclean and rough, and you also need to use a lot of product as it doesn’t really spread well throughout the hair. The conditioner, on the other hand, is lovely and rich which I really enjoyed. Unfortunately, from my experience using natural shampoos, they just don’t seem to do the job. I’ve yet to use a natural shampoo that left my hair feeling clean. That’s said, I’m really happy a company like Fiils is on the market for people who may not have easily accessible refill options and for those who the products work for!

30. marts 2022
Fiils-logo

Besvarelse fra Fiils

Hi Naomi, thanks for your honest review. Due to the lack of SLS, our products do give a gentler clean. We're emailing you now with some suggestions and updates! Look out for our mail! 👀 Best Wishes, Team fiils

Bedømt til 5 ud af 5 stjerner

Really lovely product as well as good…

Really lovely product as well as good quality refill bottles and pumps. And speedy delivery - what more could you ask for?!

30. marts 2022
Fiils-logo

Besvarelse fra Fiils

Thanks for such a great review Kayse! :) Welcome to the fiils fam! :) Best Wishes, Team fiils x

Bedømt til 1 ud af 5 stjerner

Too strong smelling

The shampoo and conditioner I ordered in lemon grass scent was so intensely strong it gave me a really bad headache. I was gutted. Came in lovely Rose bottles.

29. marts 2022
Fiils-logo

Besvarelse fra Fiils

Hi Jo, Thanks for your review. We're pleased you like your Rose Gold bottles, but sorry to hear the scent isn't for you. We use pure essential oils which might not work for everyone. Sending you an email to see what we can do!
Best Wishes,
Team fiils

Bedømt til 4 ud af 5 stjerner

Looks good

Looks good. I only ordered this item after getting a discount otherwise it’s very expensive. Postage expensive.

25. marts 2022
Fiils-logo

Besvarelse fra Fiils

Hi HM, thanks for your review! We're glad your happy with your bottle! Aluminium is a more expensive material than single use plastic- but as you'll be reusing it, you'll reap the cost savings in the long run! ;) Best Wishes, Team fiils

Bedømt til 5 ud af 5 stjerner

I purchased the Rose Gold Minis set…

I purchased the Rose Gold Minis set with pumps. They are great quality and the perfect size for travel. Order was received promptly; great customer service!

23. marts 2022
Uopfordret anmeldelse
Fiils-logo

Besvarelse fra Fiils

Thanks so much for the incredible review Jill! Thanks for giving your bathroom AND the globe a glow-up with your new rose gold bottles!✨
Best wishes
Team fiils

Bedømt til 5 ud af 5 stjerner

Great stuff!

Excellent produce from people who clearly care!

21. marts 2022
Fiils-logo

Besvarelse fra Fiils

Thanks for the amazing review Eman! We're all about hair, body and planet care at fiils!
Best wishes
Team fiils

Bedømt til 4 ud af 5 stjerner

Gorgeous hair and body care!

So excited to receive my hair duo and body duo, all lemon grass. I absolutely love them, smell is divine, hair is soft and shiny and the bottles look great. Only gave 4 star as one of the products I ordered was incorrect but am happy and will be subscribing 😊

20. marts 2022
Uopfordret anmeldelse
Fiils-logo

Besvarelse fra Fiils

Thanks for the great rveiew Lisa! Really happy you're loving the scent and results of our products! Welcome to the fiils fam! :) Best Wishes, Team fiils

Bedømt til 5 ud af 5 stjerner

Would recommend highly

Very speedy service, and a lovely high quality product! Very happy with my purchase! Thanks Fiils!

19. marts 2022
Fiils-logo

Besvarelse fra Fiils

Thanks for the 5-star review Monil! We're so glad you're loving our planet-friendly formulas!
Best wishes
Team fiils

Bedømt til 5 ud af 5 stjerner

Great product

Great product, arrived quickly. Hair feels great.

18. marts 2022
Fiils-logo

Besvarelse fra Fiils

Thanks so much for the 5-star review and for being part of the fiils fam Anne!✨
Best wishes
Team fiils

Bedømt til 5 ud af 5 stjerner

I love it!

I got the coconut shampoo and conditioner and they smell incredible, I have found that I need to use less than the other products I use. A bit on the pricey side, but I'm happy to pay that to help reduce plastic waste. :D

18. marts 2022
Fiils-logo

Besvarelse fra Fiils

Hi Rose, thanks for the review and for switching up on single-use! Welcome to sustainable strands and the fiils fam!✨
Best wishes
Team fiils

Bedømt til 5 ud af 5 stjerner

Such an easy way to order beauty…

Such an easy way to order beauty products and try and make a difference in the world. The products are good quality and the process of receiving them through the post and then even sending back the pouches they came in is easy and genius.

17. marts 2022
Fiils-logo

Besvarelse fra Fiils

Thanks for the review Emma! We love making sustainability simple so we're glad you're finding our service easy!
Best wishes
Team fiils

Bedømt til 3 ud af 5 stjerner

I like the concept and the product…

I like the concept and the product bottles are nice, but I'm disappointed with the result considering the cost. The lemongrass shampoo left my hair incredibly greasy.

17. marts 2022
Fiils-logo

Besvarelse fra Fiils

Hey, thanks for taking the time to leave a review, sorry to hear about yourissue with the shampoo. We'll send you an email with some suggestions!
Best Wishes,
Team fiils x

Bedømt til 3 ud af 5 stjerner

amazing idea, product is ok

I love the idea of this product, and how sustainable it is. My only concern is that the product itself is not so great. Firstly, I don't think the shampoo will last long, because I need so many pumps for this to have any affect on my hair. Same with conditioner. This could be because I have curly hair which needs a rich product.

Anyways, idea is great, bottle is super cute. Not sure if I would buy again, but I hope it works for others :)

15. marts 2022
Fiils-logo

Besvarelse fra Fiils

Hi Julia, thanks for the positive feedback overall and comments on the shampoo. Sending you an email as we may have some suggestions for you! :) Best Wishes, Team fiils x

Bedømt til 5 ud af 5 stjerner

Love the idea of such stylish refillable bottles.

Great prompt service, with eco packaging.
Love the idea of the refillable, stylish bottles that you can mix and match its content when buying.
Very good quality product.
Highly recommended.

14. marts 2022
Fiils-logo

Besvarelse fra Fiils

Thanks for the review Kath, we're glad to hear you're feeling good about our no-frills packaging! Enjoy your new refill routine!💚
Best Wishes,
Team fiils

Bedømt til 5 ud af 5 stjerner

Great company and such an amazing idea…

Great company and such an amazing idea with good quality products. Shipping does take some time but worth the wait.

14. marts 2022
Uopfordret anmeldelse
Fiils-logo

Besvarelse fra Fiils

Hi Amy, amazing five-star feedback! We're so pleased you like our concept and products, a big thank you from fiils and the climate!✨
Best Wishes,
Team fiils

Bedømt til 5 ud af 5 stjerner

Excellent!

Great product, lovely friendly service - I will continue to order!

11. marts 2022
Fiils-logo

Besvarelse fra Fiils

Thanks so much for the review Margo! We're so happy to have you as part of the fiils fam!
Best wishes
Team fiils

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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