Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I've been running through the fiils product catalogue with wild abandon. My current favourite is the pomelo shampoo and conditioner. The pomelo transmogrifies my bathroom into a full citrus orchard, b... Se mere

Bedømt til 1 ud af 5 stjerner

Very disappointed. Firstly the smell of the products was so strong, figured that didn’t matter as it was the bottles I was really after and I planned to refill the, at my local package free shop. The... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I was drawn to the site because of the eco element, which I am keen to embrace. I have tried shampoo and conditioner, hand wash and body wash and have to say I have been extremely impressed. The re... Se mere

Bedømt til 5 ud af 5 stjerner

Interestingly, I had been thinking and looking for something like this for sooo long! After being so shocked seeing all of those plastic bottles accumulated in my shower, I thought something has to ch... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Helse- og skønhedsbutik
  2. også i
  3. Leverandør af skønhedsprodukter

Skrevet af virksomheden

At Fiils we’re always half full, never half empty. We believe that you don’t need to sacrifice your style or live in the woods to do your bit for the environment. Our refillable beauty products make it easier than that. Better still, our plastic free shampoo, conditioner, body wash and hand wash only contain eco-friendly, natural ingredients, so there’s no compromise on quality either. So put that guilt in the trash, your refill pack in the post, and keep doing your thing. Sulphate-free, synthetic-free, paraben-free, and definitely no testing on animals. Always vegan and carbon neutral; sustainable living is in your hands.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

376 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(376)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Just an amazing company

Just an amazing company! Love the ethos and the products. The scents are amazing and the refill process is super easy!

29. april 2022
Uopfordret anmeldelse
Fiils-logo

Besvarelse fra Fiils

Love this review Cat! Thrilled to help you out on your refill journey! :)
Best Wishes
Team fiils x

Bedømt til 4 ud af 5 stjerner

Clogged nozzles

I do love Fils, the ethos, the packaging & the easy returns for re-cycling. But now I want something uncitrusy (not coconut either). Any chance of an Aloe Vera ? Also my nozzles keep clogging up & product shoots every whichway 😀

28. april 2022
Uopfordret anmeldelse
Fiils-logo

Besvarelse fra Fiils

Hi Carol, thanks for a great review! We've improved our formula slightly to sort out the issue with the clogging! Keep an eye out on your emails for updates and for new scents cominig soon too :)
Best Wishes,
Team fiils x

Bedømt til 5 ud af 5 stjerner

Great product

We have been using the Pomelo body wash for several months and we still love it. Fills privides a really practical, low stress means to reduce our use of plastic.

28. april 2022
Uopfordret anmeldelse
Fiils-logo

Besvarelse fra Fiils

Hi Amber, thanks for such a great review and for being such a great customer! We're really happy to support you on your sustainable journey!
Best Wishes,
Team fiils x

Bedømt til 5 ud af 5 stjerner

Get your fiil!

Fast, friendly service. Gorgeous smelling soap!

23. april 2022
Fiils-logo

Besvarelse fra Fiils

Thanks so much for your review Amie! We're glad to hear you love our scents as much as we do. Enjoy your new sustainable bathroom!✨
Best wishes,
Team fiils

Bedømt til 5 ud af 5 stjerner

Smells great

Smells great. Makes hair feel great thanks

22. april 2022
Fiils-logo

Besvarelse fra Fiils

Thanks for a great 5* review Kerry! Glad you're enjoying our planet friendly products! :) Best Wishes, Team fiils x

Bedømt til 5 ud af 5 stjerner

I love how it's a closed-loop system

I love how it's a closed-loop system!
this solves the post-consumer recycling problem perfectly. In terms of products, all the scents are lovely, and I'm so glad that they do not irritate my scalp like a lot of shampoos do.

21. april 2022
Fiils-logo

Besvarelse fra Fiils

Hi Liz, thanks so much for taking the time to leave us such a great review! Enjoy your new refillable routine!✨
Best wishes,
Team fiils x

Bedømt til 5 ud af 5 stjerner

love it

only used it for a few washes, but so far i’m loving the product. i also admire the brand ethics and everything they stand for, will definitely be purchasing again!

20. april 2022
Fiils-logo

Besvarelse fra Fiils

Thanks for the 5-star review Amel! We're so glad you're loving our planet-friendly formulas and brand!
Best wishes
Team fiils x

Bedømt til 5 ud af 5 stjerner

Very happy arrived on time

Very happy arrived on time. The body wash smells amazing

15. april 2022
Fiils-logo

Besvarelse fra Fiils

Love this! Glad to hear our bodywashe is a hit for you, welcome to the fiils fam! Best Wishes, Team fiils x

Bedømt til 5 ud af 5 stjerner

Lovely products

Lovely products, great customer service. Easy to buy from. What’s not to like?

12. april 2022
Fiils-logo

Besvarelse fra Fiils

Thanks for the great review and welcome to the fiils fam! Best Wishes, Team fiils x

Bedømt til 3 ud af 5 stjerner

Ok..

The smell is lovely and the body wash is brilliant. However I'm not impressed with the quality of the shampoo and conditioner. No matter how much I rinse Im always left with a residue on my hair.

11. april 2022
Uopfordret anmeldelse
Fiils-logo

Besvarelse fra Fiils

Hi Elise, thanks for your honest review- we're sending you an email with some suggestions,
Best Wishes,
Team fiils x

Bedømt til 5 ud af 5 stjerner

Gorgeous products with sleek re-fill design

Gorgeous smell and texture, the coconut conditioner leaves a nice light scent in my hair afterwards. I use the pomelo body wash too - I find the pure plant extracts makes a real difference. I've been looking for a eco-friendly brand like this, where the scents and products feel luxurious and it's sustainable. The bottle looks nice in my bathroom too!

11. april 2022
Uopfordret anmeldelse
Fiils-logo

Besvarelse fra Fiils

Thansk for such a glowing review John, we're glad you love the products and service. Welcome to the fiils fam! Best Wishes, Team fiils x

Bedømt til 3 ud af 5 stjerner

Just Alright

Watery and not a great smell but good lather for a fresh shower, price point don't understand d £10 per pouch

10. april 2022
Fiils-logo

Besvarelse fra Fiils

Hi Gareth, sorry our formulas didn't work for you. We use a high concentration of botanical extracts in our formulas which makes a difference from a cost perspective. We're also a small company, so hopefully we can improve on our costs as we scale,
Best Wishes,
Team fiils x

Bedømt til 5 ud af 5 stjerner

Easy to order and pay

Easy to order and pay , arrived on time , and great packaging

10. april 2022
Fiils-logo

Besvarelse fra Fiils

Hi Jane, thanks for the great review, thrilled you love the products! Best Wishes, Team fiils x

Bedømt til 5 ud af 5 stjerner

Great product

Great product
Great idea
Healthy, organic, non toxic ingredients
Really worked on my dry hair
So pleased to support this innovative environment friendly company

9. april 2022
Uopfordret anmeldelse
Fiils-logo

Besvarelse fra Fiils

Thanks for such a glowing review Lucinda! We're happy to support you on your eco journey! Best Wishes, Team fiils x

Bedømt til 5 ud af 5 stjerner

Amazing

Amazing! Just what I was looking for to help me use less plastic

9. april 2022
Uopfordret anmeldelse
Fiils-logo

Besvarelse fra Fiils

Thanks for such a great review Emma, so happy to help you on your waste free journey! Welcome to the fiils fam! Best Wishes, Team fiils x

Bedømt til 2 ud af 5 stjerner

Not for me

Not for me. Love the ethos of this brand but unfortunately the products are not for me as they have irradiated my skin and brought out my eczema

8. april 2022
Uopfordret anmeldelse
Fiils-logo

Besvarelse fra Fiils

Hi Cliff, we're sorry to hear our formulas didn't work for you! If you send us your order number to hello@fiils.co, we'll look into this. Best Wishes, Team fiils

Bedømt til 5 ud af 5 stjerner

I love this product and the companies…

I love this product and the companies ethos.
My hair feels really light and not weighed down as it often does with hair products.
I was looking for eco conscious hair products that didn’t contain any of the nasties that normal shampoo does, and this company fulfils all that.

8. april 2022
Fiils-logo

Besvarelse fra Fiils

Hey Lucie, we're so pleased you're loving our hair formulas :) Thanks for a great review and welcome to the fiils fam! Best Wishes, Team fiils

Bedømt til 5 ud af 5 stjerner

Slight mix up but great recovery and service.

There was a slight mix up with my order but it was rectified quickly. The customer service was quick to respond and friendly, the problem resolution was prompt. Great quality items.

7. april 2022
Fiils-logo

Besvarelse fra Fiils

Hi KT, thanks for a great 5 star review. Glad to hear you're enjoying the products! Welcome to the fiils fam, Best Wishes, Team fiils

Bedømt til 3 ud af 5 stjerner

A great start, but a way to go yet...

Love the ethos and the dispenser bottles look really slick in the bathroom. There are some really great personal touches when the products are delivered too. As for the products themselves, personally I find the fragrances a bit sickly-sweet and they smell a little too much like kitchen cleaning products for my liking. The consistency, while good for a pump dispenser, is also a little thin which makes it difficult to use in the shower without it sliding out of your hands.

6. april 2022
Fiils-logo

Besvarelse fra Fiils

Hi CT- thanks for your review! We're glad you like the bottles and service overall. Feel free to drop us some suggestions on the fragrances you would like to see at hello@fiils.co
Best Wishes, Team fiils

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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