Fidler & Pepper acted for us during our remortgage and we couldn't have been happier with the service. We only had a short time to get everything completed and they met the deadline. Our case was hand... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It was a bit weird at first having correspondence through an app, but actually, you realise that this is much more efficient communication than email/phone. You could see the tasks that were in progre... Se mere
Virksomheden har svaret
I was a bit wary of using the app to communicate and get everything done for my complex remortgage but i have been very very impressed. Any messages I sent were answered either the same day or by the... Se mere
The team is excellent in their job and made the process so simple to understand. They also Reply very quickly to inquiries which helps us feel safe. Shoutout to Melissa Fletcher and Marie Hickling, c... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Fidler & Pepper Lawyers are an innovative, tech-savvy, award-winning law firm specialising in Conveyancing & Private Client law. We can help you if you're buying or selling a house or if you want to get your affairs in order and need Wills, probate, trusts, powers of attorney and much more! Fidler & Pepper offer sensible legal advice in plain English from human beings and we put the client at the centre of everything we do.
Kontaktoplysninger
Low Street 1, NG17 1DH, Nottinghamshire, Storbritannien
- 01623 45 11 11
- reviews@fidler.co.uk
- fidler.co.uk
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent work
Excellent work, great communication and all done on time. Thank you, Chip and Julia

Besvarelse fra Fidler & Pepper
very quick smooth hassle free service
very quick smooth hassle free service. Great communication would highly recommend this service

Besvarelse fra Fidler & Pepper
Professionalism!!
Buying a house is stressful but having the right solicitors can make it stress free, the app provided to download makes each stage so easy to follow and understand. I'd like to say thanks for their professional service and I now own my new home as from today.

Besvarelse fra Fidler & Pepper
Professional service, app easy to use
The remortgaging process was simple and straightforward. The app was easy to use. Any questions we had through the process were answered promptly and professionally by Emma Scollic.

Besvarelse fra Fidler & Pepper
Nothing to like about this experience.
I have been asked by Fidler & Pepper to write a review.
Their email said: "Wondered if you’d be willing to please complete a review on your experience with us. You can leave a review on TrustPilot using the link below. Your case was handled by Lauren Evans and Lauren Spencer. If it isn’t any trouble, please mention our names as this is something our bosses look out for!"
The role of a Conveyancing solicitor is generally straightforward yet their fees are high and generally unavoidable.
My overall experience of the staff was that Laura was fine and consistent, but Lindsay was unhelpful and obstructive - despite the fee paid for the service.
I had a number of email exchanges with Lindsey and could not make progress, so I telephone and found her to be equally quarrelsome and reactive on the phone.
Fidler & Pepper's reception staff are equally as acerbic. One lady answered the phone with an annoyed "Hello. Hang on, someone's try to open the door" (Yes, I was confused).
I think complacency sets in when (like insurance) compulsory service providers feel they can treat customers as though they are an inconvenience.
Nothing to like about this experience.
Very poor at worst. Below average at best.
Arrogant and careless.

Besvarelse fra Fidler & Pepper
I recently worked with Chloe Foley and…
I recently worked with Chloe Foley and Marie Hickling on remortgaging our house, and they handled everything exceptionally well. They were professional, clear, and made the process straightforward. If possible, I’d like to mention their names specifically, as they went above and beyond and it’s something their bosses look out for.

Besvarelse fra Fidler & Pepper
My case was handled by Penny Gribbins…
My case was handled by Penny Gribbins and Annie Castledine. I contacted them as needed to speed up the process due to coming to the end of the deadline and they were very quick on sorting eveything out once requested. I was eent quite a few emails so was kept well updated.

Besvarelse fra Fidler & Pepper
Excellent service from start to finish
Excellent service from start to finish. Sam, Daisy, and Phoebe were always quick to reply to any queries I had. I thought the app was great - being able to message the team directly and see exactly where we were in the house-buying process at any time was really helpful. No issues at all!

Besvarelse fra Fidler & Pepper
Professional and supportive throughout
I recently used Fidler & Pepper for the sale and purchase of a property, and they were fantastic from start to finish. The team was always on hand to help with any questions or issues, making the whole process as smooth as possible.
A special thank you to Daisy, who played a key role in arranging the move date across the chain—a challenging task that she handled brilliantly. She did everything she could to get the outcome we needed while keeping everyone else happy too. I really can’t thank her enough.
Well done to the entire Fidler & Pepper team for their professionalism and support throughout!

Besvarelse fra Fidler & Pepper
Chloe was great
Chloe was great. She made sure I was on top of everything, even if I wasn’t making sure of it. The communication was great and the support too. Highly recommended.

Besvarelse fra Fidler & Pepper
Fantastic Experience!
I wanted to share my recent experience with Justina Allen for managing my remortgage. The whole process was incredibly smooth and the communication was excellent. Thankyou!

Besvarelse fra Fidler & Pepper
Chloe and Kim from Fidler & Pepper…
Chloe and Kim from Fidler & Pepper handled my re-mortgage process efficiently, with clear and concise communication throughout which I appreciated. They were quick to answer any questions I asked and the answers were always informative and to the point. I would highly recommend!

Besvarelse fra Fidler & Pepper
Excellent and professional service
I have just completed my second mortgage application, using Fidler and Pepper. I have always found them to be professional, courteous and a pleasure to deal with. Communication is sent and received promptly and this makes the mortgage process so much more relaxing.

Besvarelse fra Fidler & Pepper
Very efficient and great for remortgage.

Besvarelse fra Fidler & Pepper
Remortgage
I recently remortgaged my property and had my case handled by Chloe Foley and Marie Hickling.
The whole process was very smooth and handled very professionally by Chloe and Marie who were always available on the end of the phone of if I had any questions.
I would definitely recommend.

Besvarelse fra Fidler & Pepper
Chloe Foley was very attentive and was…
Chloe Foley was very attentive and was always incredibly prompt at replying to my emails throughout the process, thanks for all your help.

Besvarelse fra Fidler & Pepper
Great communication
Great communication, Chloe and Marie handled our remortgage so well.

Besvarelse fra Fidler & Pepper
5 star
excellent service, communication and execution of my re mortgage. Swift and hassle free

Besvarelse fra Fidler & Pepper
Amazing service and a quick response
Amazing service and a quick response – highly recommended! ⭐⭐⭐⭐⭐

Besvarelse fra Fidler & Pepper
Stress Free Re-Mortgage Process
Ryan made the re-mortgage process really easy for us. It was a smooth transition throughout and any questions we had he answered via telecom or email promptly. If Ryan hasn't been available the team have been able to answer my questions with no problem and in detail.
My wife and I would like to thank Fidler & Pepper and especially Ryan for his assistance throughout the process as we haven't had to do much as all the answers have been provided in a timely manner and stress free.
Thank you

Besvarelse fra Fidler & Pepper
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