Fidler & Pepper acted for us during our remortgage and we couldn't have been happier with the service. We only had a short time to get everything completed and they met the deadline. Our case was hand... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It was a bit weird at first having correspondence through an app, but actually, you realise that this is much more efficient communication than email/phone. You could see the tasks that were in progre... Se mere
Virksomheden har svaret
I was a bit wary of using the app to communicate and get everything done for my complex remortgage but i have been very very impressed. Any messages I sent were answered either the same day or by the... Se mere
The team is excellent in their job and made the process so simple to understand. They also Reply very quickly to inquiries which helps us feel safe. Shoutout to Melissa Fletcher and Marie Hickling, c... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Fidler & Pepper Lawyers are an innovative, tech-savvy, award-winning law firm specialising in Conveyancing & Private Client law. We can help you if you're buying or selling a house or if you want to get your affairs in order and need Wills, probate, trusts, powers of attorney and much more! Fidler & Pepper offer sensible legal advice in plain English from human beings and we put the client at the centre of everything we do.
Kontaktoplysninger
Low Street 1, NG17 1DH, Nottinghamshire, Storbritannien
- 01623 45 11 11
- reviews@fidler.co.uk
- fidler.co.uk
Har besvaret 98 % af deres negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic solicitor
I had a fantastic lady called Michelle look after me, I prefer to speak over the phone instead of emails all of the time as I think speaking to someone is a lot easier. Michelle was great and phoned me every week with updates and was there to answer all of my questions, she was so friendly and easy to talk to, I Carnt thank her enough for looking after me in the stressful time of moving house! Absolutely fantastic solicitor she made sure everything ran smoothly and really looked after me and a lovely lady also thanx again Michelle.

Besvarelse fra Fidler & Pepper
Easy re-mortgage
Company was provided by the bank during a re-mortgage, my experience was very smooth and stress free and my case was handled by Marissa Huffen and Leah Bull who both did a great job.

Besvarelse fra Fidler & Pepper
Great help with remortgage
Everything was sorted out with no issues, it went through very smoothly. Charmaine and Leah were extremely helpful. Thank you!

Besvarelse fra Fidler & Pepper
As a mortgage broker I refer to Fidler…
As a mortgage broker I refer to Fidler Pepper on a regular basis and they always very efficient and complete on schedule for remortgages. Highly recommended.

Besvarelse fra Fidler & Pepper
1000%
We recently used Fidler and Pepper to purchase our first home, and the experience was excellent from start to finish. We received the Keyes yesterday, and everything went through smoothly thanks to their hard work. The team was proactive, responsive and always kept us informed at every stage of the process. As first time buyers, we really appreciated how clearly things were explained and how quickly questions were handled.
Overall, a genuinely stress free experience. We wouldn’t hesitate to recommend them to anyone buying a home.

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Amazing experience from a first time buyer perspective
We recently bought our first home and were helped by Fidler and pepper conveyancing services. They were absolutely brilliant from the word go. Right from having our first contact via Tom, client care coordinator, to the legal team comprising of Michelle, Megan and Franki, they were fantastic in how our case was handled. They were very professional and helpful and were available on a short notice to answer any concerns/ queries through our purchase. I would recommend them to anyone, especially for any first time buyers. Thanks Team Fidler and Pepper.

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Just wow…they dealt with all the stress…
Just wow…they dealt with all the stress of selling my house ..Sam Daisy and Phoebe were just amazing and made everything so easy for me ..and the app works just perfect ..highly recommended and will use again

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Exceptional service over an extended…
Exceptional service over an extended period. The staff dealing with my case were consistently available and updated at the
appropriate times

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Pleasant communication
Pleasant communications and an attention to the detail of my remortgage made the process very straightforward.

Besvarelse fra Fidler & Pepper
Satisfactory
I would describe my experience as satisfactory, but there is certainly room for improvement—particularly given the importance and stress involved in services like remortgaging.
My remortgage was completed successfully and on time, which I appreciate. However, my main disappointment was the lack of communication and reassurance throughout the process, especially towards the end. When I contacted the team for updates, I was simply advised to wait for an email, without any clear explanation of the next steps. It would have been much more helpful to receive a proactive update outlining the process and what to expect.
I was also concerned when I needed to pay the shortfall fee and was given bank details over the phone. When I asked if these could be sent by email for clarity and security, I was told this was not allowed, which I found unusual.
Overall, while the process was completed on time, it felt unnecessarily stressful due to limited communication. Having dealt with other companies in the past, I believe there are providers who offer a more reassuring and transparent service.

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Service prompt and professional…
Service prompt and professional completed in 10 weeks or less, would definitely use them again.

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Lyndsey was such a great support…
Lyndsey was such a great support throughout buying our first home. The process was quick and she always took time to explain any questions we had and offer reassurances - would highly recommend!

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This app it’s perfect!you get responses…
This app it’s perfect!you get responses from them really quick about the process!

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We were introduced to Fiddler & Pepper…
We were introduced to Fiddler & Pepper by our mortgage adviser to deal with our remortgage. Emma Scollick & Georgie Guest dealt with our case, the service was phenomenal and so easy to use, I would definitely recommend, A* service.

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My remortgage went without a hitch in a…
My remortgage went without a hitch in a timely manor.
Marissa Huffen and Leah Bull acted for me, they were quick to answer any emails so aiding in a great service.

Besvarelse fra Fidler & Pepper
House Purchase
Great team to work with , excellent communication and prompt advice whenever we needed it. Thank you Sam, Daisy, and Phoebe for making our journey of purchasing our new home a smooth one .
The use of the app by the team made things a lot more easier and quicker for us.

Besvarelse fra Fidler & Pepper
This company did everything required
This company did everything required with no fuss. Couldn’t ask for a smoother remortgaging experience.

Besvarelse fra Fidler & Pepper
Incredibly dissatisfied
Incredibly dissatisfied, I am at the stage ready to complete and the incompetent team haven’t bothered to validate source of funds until now.
They have had all the information required since February, all searches and enquires are dealt with. I handed more information over 10 days and only today they have emailed me asking me for the same information the thanked me for 10 days ago.
Incredible slow with minimal communications and updates, and now there error of not checking the source of funds is holding up the whole chain, whilst they ask me to send proof of winnings I won online over 12 months ago that are not related to the sale or deposit of the house.
Wouldn’t recommend.

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Very responsive and professional
Very responsive and professional

Besvarelse fra Fidler & Pepper
Best team.
It was a pleasure to work with them, for me it was all process very quick, they help me with all questions, and it was very easy to access them. Thank you for your help.

Besvarelse fra Fidler & Pepper
Dette er Trustpilot
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