It was a bit weird at first having correspondence through an app, but actually, you realise that this is much more efficient communication than email/phone. You could see the tasks that were in progre... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We recently used Fidler and Pepper to purchase our first home, and the experience was excellent from start to finish. We received the Keyes yesterday, and everything went through smoothly thanks to... Se mere
Virksomheden har svaret
Used Fidler & Pepper for a remortgage and was really impressed. The team were quick to respond to any questions and explained everything clearly throughout. The whole process was smooth and efficient... Se mere
We recently bought our first home and were helped by Fidler and pepper conveyancing services. They were absolutely brilliant from the word go. Right from having our first contact via Tom, client care... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Fidler & Pepper Lawyers are an innovative, tech-savvy, award-winning law firm specialising in Conveyancing & Private Client law. We can help you if you're buying or selling a house or if you want to get your affairs in order and need Wills, probate, trusts, powers of attorney and much more! Fidler & Pepper offer sensible legal advice in plain English from human beings and we put the client at the centre of everything we do.
Kontaktoplysninger
Low Street 1, NG17 1DH, Nottinghamshire, Storbritannien
- 01623 45 11 11
- reviews@fidler.co.uk
- fidler.co.uk
Har besvaret 100 % af deres negative anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great help with remortgage
Everything was sorted out with no issues, it went through very smoothly. Charmaine and Leah were extremely helpful. Thank you!

Besvarelse fra Fidler & Pepper
As a mortgage broker I refer to Fidler…
As a mortgage broker I refer to Fidler Pepper on a regular basis and they always very efficient and complete on schedule for remortgages. Highly recommended.

Besvarelse fra Fidler & Pepper
1000%
We recently used Fidler and Pepper to purchase our first home, and the experience was excellent from start to finish. We received the Keyes yesterday, and everything went through smoothly thanks to their hard work. The team was proactive, responsive and always kept us informed at every stage of the process. As first time buyers, we really appreciated how clearly things were explained and how quickly questions were handled.
Overall, a genuinely stress free experience. We wouldn’t hesitate to recommend them to anyone buying a home.

Besvarelse fra Fidler & Pepper
Amazing experience from a first time buyer perspective
We recently bought our first home and were helped by Fidler and pepper conveyancing services. They were absolutely brilliant from the word go. Right from having our first contact via Tom, client care coordinator, to the legal team comprising of Michelle, Megan and Franki, they were fantastic in how our case was handled. They were very professional and helpful and were available on a short notice to answer any concerns/ queries through our purchase. I would recommend them to anyone, especially for any first time buyers. Thanks Team Fidler and Pepper.

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Just wow…they dealt with all the stress…
Just wow…they dealt with all the stress of selling my house ..Sam Daisy and Phoebe were just amazing and made everything so easy for me ..and the app works just perfect ..highly recommended and will use again

Besvarelse fra Fidler & Pepper
Exceptional service over an extended…
Exceptional service over an extended period. The staff dealing with my case were consistently available and updated at the
appropriate times

Besvarelse fra Fidler & Pepper
Pleasant communication
Pleasant communications and an attention to the detail of my remortgage made the process very straightforward.

Besvarelse fra Fidler & Pepper
Satisfactory
I would describe my experience as satisfactory, but there is certainly room for improvement—particularly given the importance and stress involved in services like remortgaging.
My remortgage was completed successfully and on time, which I appreciate. However, my main disappointment was the lack of communication and reassurance throughout the process, especially towards the end. When I contacted the team for updates, I was simply advised to wait for an email, without any clear explanation of the next steps. It would have been much more helpful to receive a proactive update outlining the process and what to expect.
I was also concerned when I needed to pay the shortfall fee and was given bank details over the phone. When I asked if these could be sent by email for clarity and security, I was told this was not allowed, which I found unusual.
Overall, while the process was completed on time, it felt unnecessarily stressful due to limited communication. Having dealt with other companies in the past, I believe there are providers who offer a more reassuring and transparent service.

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Service prompt and professional…
Service prompt and professional completed in 10 weeks or less, would definitely use them again.

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Lyndsey was such a great support…
Lyndsey was such a great support throughout buying our first home. The process was quick and she always took time to explain any questions we had and offer reassurances - would highly recommend!

Besvarelse fra Fidler & Pepper
This app it’s perfect!you get responses…
This app it’s perfect!you get responses from them really quick about the process!

Besvarelse fra Fidler & Pepper
We were introduced to Fiddler & Pepper…
We were introduced to Fiddler & Pepper by our mortgage adviser to deal with our remortgage. Emma Scollick & Georgie Guest dealt with our case, the service was phenomenal and so easy to use, I would definitely recommend, A* service.

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My remortgage went without a hitch in a…
My remortgage went without a hitch in a timely manor.
Marissa Huffen and Leah Bull acted for me, they were quick to answer any emails so aiding in a great service.

Besvarelse fra Fidler & Pepper
House Purchase
Great team to work with , excellent communication and prompt advice whenever we needed it. Thank you Sam, Daisy, and Phoebe for making our journey of purchasing our new home a smooth one .
The use of the app by the team made things a lot more easier and quicker for us.

Besvarelse fra Fidler & Pepper
This company did everything required
This company did everything required with no fuss. Couldn’t ask for a smoother remortgaging experience.

Besvarelse fra Fidler & Pepper
Incredibly dissatisfied
Incredibly dissatisfied, I am at the stage ready to complete and the incompetent team haven’t bothered to validate source of funds until now.
They have had all the information required since February, all searches and enquires are dealt with. I handed more information over 10 days and only today they have emailed me asking me for the same information the thanked me for 10 days ago.
Incredible slow with minimal communications and updates, and now there error of not checking the source of funds is holding up the whole chain, whilst they ask me to send proof of winnings I won online over 12 months ago that are not related to the sale or deposit of the house.
Wouldn’t recommend.

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Very responsive and professional
Very responsive and professional

Besvarelse fra Fidler & Pepper
Best team.
It was a pleasure to work with them, for me it was all process very quick, they help me with all questions, and it was very easy to access them. Thank you for your help.

Besvarelse fra Fidler & Pepper
Poor client service
I found that they were very slow and took a long time to respond to queries. When they did answer it was generic replies rather than personalised to my circumstances. Would not recommend.

Besvarelse fra Fidler & Pepper
Astonishingly good service from…
Astonishingly good service from Felicity Shaw and Melanie Lawson. I had to remortgage my buy-to-let and was really struggling and expecting the worst, but there were no glitches, no delays and everything ran absolutely like clockwork. Never had that before. Brilliant work, thank you!

Besvarelse fra Fidler & Pepper
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







