dårlig kvalitet og besværlig at fastgøre
Meget dårlig kvalitet.. Sidder dårligt på min Giant MTB og utrolig besværlig at fastgøre, samtidig med at båndet som skal rundt om frempinden, under styret ikke kan holde glider i spændet...
Besvarelse fra Feva Star Seat
Hi Jan, thank you for taking the time to leave a review. We take great pride in our service and quality standards. Could I ask if you have contacted us to prior to leaving this review to let us know of any problems? This would always be our first request, as if we don’t know there is a problem we can’t fix it.
“Very poor quality..”
Please advise on where you felt our quality fell down, we have many very happy customers, and we have alway been clear about the materials we use.
“Sits badly on my Giant MTB…”
I would value the opportunity to understand why you feel this way, the seat fits on MTB the best. Could you send us some photos to show how it “sits badly” please? Did you watch our install and assembly videos?
“…and incredibly difficult to fasten, at the same time that the tape that goes around the stem, under the handlebars cannot keep sliding in the buckle...”
This is not an issue we have ever been notified of by any of our many customers previously, perhaps we can assist you in correctly fitting the seat to overcome this?
Please contact us directly so we can help, we never hide behind emails and always reply to anyone requesting assistance. I would also ask that you watch our install and assembly videos before leaving a 1 star review.
Many Thanks
Feva UK