Shocking service, when emailing for refund they constantly claim they cannot find your details. Completely untrustworthy outfit. Be careful as they also trade as Bolt.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've been with Fella for almost 2 years now and no complaints. Started with another company and found Fella after a train wreck of an experience with the first. Process was quick and answered any... Se mere
Virksomheden har svaret
I’ve had a life altering experience and feel better now than I did in my 20s at 50. Customer service response is A+!
After some initial bumps in the road with customer service, Fella has been a very reliable partner. They have a nice social media presence and a very helpful Reddit forum. I learned firsthand how ser... Se mere
Virksomhedsoplysninger
Om Fella Health
Skrevet af virksomheden
At Fella Health, we're transforming weight management for bigger guys through GLP-1 treatments and personalized support that fits into busy lifestyles. Our mission is to help time-crunched men achieve real, lasting results with medications and comprehensive coaching.
We understand men's unique weight loss challenges. Our board-certified clinicians create personalized treatment plans based on your body, schedule, and goals. With Fella Health, you receive more than just medication - you get a complete weight loss program supported by:
- Board-certified clinicians specializing in men's weight management
- Free 1:1 health coaching with video sessions every 2 weeks
- Comprehensive health assessments and included lab work (if needed)
- Medication delivery with uninterrupted supply
- Money-back guarantee
Our approach combines GLP-1 medications with personalized coaching to help you build sustainable habits that fit your busy schedule.
Join the growing community of men who've found their solution with Fella Health. Whether you're looking to boost energy, gain confidence, or achieve lasting weight loss, our expert team provides the medication, coaching, and support you need to succeed.
Kontaktoplysninger
5900 Balcones Drive, STE 100, 78731, Austin, USA
- +14156495531
- hello@fellahealth.com
- fellahealth.com
Effective weight loss for bigger guys
4,5
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Seema is an excellent coach
Seema is an excellent coach, mentor. Very personable and easy to chat with. Very knowledgeable and helpful through the process. 10/10 recommend
18. december 2025
Uopfordret anmeldelse
Besvarelse fra Fella Health
Thank you, Casey. We’re so glad to hear how positive your experience has been with Seema. She truly cares about supporting our members, and your recommendation means a lot. We will pass your review onto her, thank you
Besvarelse fra Fella Health
Thank you for your feedback, Joseph. Listening closely to what’s working and what’s not is a core part of how we support each individual journey.
All going as planned
So far I haven't had to ask any questions. Everything is being explained on their web page. All deliveries are being received when promised. Weight is slowly coming off.
27. december 2025
Besvarelse fra Fella Health
Thank you, Garrett. We’re pleased everything is running smoothly and that the process has been clear and reliable so far. Steady progress is exactly what we like to see.
Besvarelse fra Fella Health
Thank you, Charlie. We love hearing that you’re feeling better and that the program is working well for you.
5 stars !! Ordered prescription on Thursday 25th…
Ordered prescription on Thursday 25th December Christmas Day, I was approved the following day and somehow it was delivered on Sunday (3 day turn around) including approval and delivery
5 star service as I was panicking that I would be a day late for the injection which I was meant to be taking on the Sunday but it came on Sunday!
Highly recommended for Mounjaro
28. december 2025
Uopfordret anmeldelse
Besvarelse fra Fella Health
Thank you for taking the time to share this detailed experience. We completely understand how stressful timing can be, and we’re delighted everything came together when you needed it most. Your recommendation truly means a lot to the team.
Disappointing service
Very disappointed with this company.
I filled in the questionnaire, mainly because I wanted to find out the price of medication. I didn't finish it and went back to the review some days later when I included the required pictures of me. Once I hit send, within a matter of minutes I received an email to say my medication had been approved and, minutes later, that it had been despatched.
They sent me Wegovy, which I have used, and did not find it anything like as effective as Mounjaro.
I attempted to contact them but they only have a mobile number here in the UK which is not answered. It also gives a message to say that it's not possible to leave any comment as there is no capacity to store additional messages. I emailed and, after a week got an answer asking me what the problem was. It was therefore clear that my original message had not been read. I told them that they had sent me medication which I did not want. Several more days passed and I got a message to tell me that they were looking at the possibility of sending me a return label for the medication. That was well over a week ago and nothing more has happened.
This is not a reliable company and they do not seem to value their customers. I would avoid.
26. december 2025
Uopfordret anmeldelse
Besvarelse fra Fella Health
Hi Robert,
We’re sorry to hear about your experience and appreciate you taking the time to share such detailed feedback. This is not the level of service we aim to provide, and we understand how frustrating this situation must have been for you.
We want to reassure you that we do value our customers, and it’s clear from your review that there were breakdowns in communication and follow-up that should not have happened. Your concerns are being taken seriously.
Our Customer Support Lead, Stanley Whittaker, will personally reach out to you to review your case in full and look into what went wrong, as well as work toward a clear and fair resolution for you.
Thank you again for bringing this to our attention. Feedback like yours helps us identify where we need to improve and do better.
Good service and that care.
I am feeling better now.good to get rid of all that fat.
23. december 2025
Besvarelse fra Fella Health
Thank you, Malcolm. We’re really pleased to hear you’re feeling better and seeing positive changes. That’s great progress.
Good at delivering on time I have had…
Good at delivering on time I have had no side effects
20. december 2025
Besvarelse fra Fella Health
Thank you, Sam. We’re glad delivery has been reliable and that you’ve had a smooth experience so far.
Great experience working with Fella
Fast responses to any questions that arise throughout the process. Real results (down 30+ lbs), and they can be as hands on or off as your prefer. They also have a helpful Reddit for any out of the box questions that may spring up. I’ve been very happy with my experiences so far.
19. december 2025
Besvarelse fra Fella Health
Thank you, Eric. We really appreciate you sharing such thoughtful feedback. It’s great to hear the flexibility, support, and real results have made this a positive experience for you. We’re glad to be part of your journey.
The support and guidance the Fella…
The support and guidance the Fella gives you is unmatched. Well worth the investment.
21. december 2025
Besvarelse fra Fella Health
Thank you, Larry. Your trust means a lot to us, and we’re delighted to hear the support and guidance have felt worth the investment.
Again it’s the customer service
Again it’s the customer service. Anytime I’ve had an issue, which has only been a couple of times, I can send a text and usually within hours someone has reached out to me.
15. december 2025
Besvarelse fra Fella Health
Thank you, Charles. We’re glad our customer service has been there when you needed it and that issues have been resolved quickly and smoothly.
Besvarelse fra Fella Health
Thank you, Jeffrey. We’re pleased you found everything easy to use with fast delivery and solid communication.
2nd review and still incredible customer CARE
Whilst I have already done a TP review I felt Fella are deserving of another. Since day 1 communication has been phenomenal, the support has been phenomenal and the response time and care from this company and all staff has been.. phenomenal. This isn't by chance or by luck this is the very DNA and culture of the company from the top down.
19. december 2025
Besvarelse fra Fella Health
Thank you so much for taking the time to leave another review, Lee. Your words about our culture and care truly mean a great deal to the entire team. Feedback like this reinforces exactly what we strive to deliver every day.
Fella Health has changed my life for…
Fella Health has changed my life for the better! Their products are working and I’m feeling so good! I’ve lost 19.6 pounds in 5 weeks. Wish I would have started sooner. Fella Medical is great responding to my questions or concerns and do it in a timely manner.
15. december 2025
Besvarelse fra Fella Health
Thank you, Marci. Your results are incredible, and we’re so glad you’re feeling good and supported along the way. We love hearing how responsive the team has been for you.
Please Be Careful With Fella Health
I want to warn others to be careful when using Fella Health. They sent me the wrong prescription and then blamed me for their mistake.
I am currently on a 15 mg dose, yet their doctor prescribed me 3.5 mg, which is an absurdly low dose given my current treatment. I emailed them for several days with no response. When I finally called today, I was told that I had indicated on my intake form that I was a new patient, which is completely false. I clearly remember providing my current dosage information.
I even resent them my current prescription from a different provider to confirm my dosage. I have used several other telemedicine providers over the past year, and this has never happened before.
Because of their error and lack of communication, I now only have enough medication for one week instead of a full month. This is unacceptable and irresponsible. They are playing games with people’s health.
I am extremely disappointed and disgusted by this experience.
18. december 2025
Uopfordret anmeldelse
Besvarelse fra Fella Health
Hi Greg,
We’re truly sorry to hear this and understand why you’re upset. Medication accuracy and continuity of care are critical, and this experience clearly hasn’t met the standard we expect of ourselves.
We would like to investigate the details of your intake, prescription review, and the communication gaps you experienced, as this is not the experience we want any patient to have. Your health and safety are our priority, and concerns like this are taken seriously.
Our Customer Success Lead, Stanley, will be reaching out to you directly to review everything in detail and help get this properly addressed. We appreciate you raising this and allowing us to make it right.
Fella Health help me in nothing & scam
Fella Health help me in nothing, the experience was truly bad.
The products and the Team are not Professional, i would not recommend this to anyone out there.
This a scam
18. december 2025
Uopfordret anmeldelse
Besvarelse fra Fella Health
Hi there
We’re really sorry to hear about your experience and appreciate you taking the time to share this feedback. This is not the standard we aim for at Fella Health. Our team will look into what went wrong and follow up to better understand your concerns and see how we can make this right.
excelente service and follow up from…
excelente service and follow up from the teams, great results
13. december 2025
Besvarelse fra Fella Health
Thank you for your feedback. We’re pleased to hear you’ve had great support from the team and are seeing strong results.
Competitive price and classy!!
Delivering a competitive price and top class service - what's not to like!!
16. december 2025
Besvarelse fra Fella Health
Thank you, John. We’re delighted you’ve found the combination of competitive pricing and top-class service to be a winning one.
The Service and staff are very helpful…
The Service and staff are very helpful and friendly
16. december 2025
Besvarelse fra Fella Health
Thank you, Daren. We’re glad our team’s friendliness and support stood out during your experience.
Fella is great
Fella is great, they answer all questions right away and are helpful with everything.
15. december 2025
Besvarelse fra Fella Health
Thank you, Roudi. We’re pleased to hear our team has been quick to respond and helpful whenever you needed support.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.