Shocking service, when emailing for refund they constantly claim they cannot find your details. Completely untrustworthy outfit. Be careful as they also trade as Bolt.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've been with Fella for almost 2 years now and no complaints. Started with another company and found Fella after a train wreck of an experience with the first. Process was quick and answered any... Se mere
Virksomheden har svaret
I’ve had a life altering experience and feel better now than I did in my 20s at 50. Customer service response is A+!
After some initial bumps in the road with customer service, Fella has been a very reliable partner. They have a nice social media presence and a very helpful Reddit forum. I learned firsthand how ser... Se mere
Virksomhedsoplysninger
Om Fella Health
Skrevet af virksomheden
At Fella Health, we're transforming weight management for bigger guys through GLP-1 treatments and personalized support that fits into busy lifestyles. Our mission is to help time-crunched men achieve real, lasting results with medications and comprehensive coaching.
We understand men's unique weight loss challenges. Our board-certified clinicians create personalized treatment plans based on your body, schedule, and goals. With Fella Health, you receive more than just medication - you get a complete weight loss program supported by:
- Board-certified clinicians specializing in men's weight management
- Free 1:1 health coaching with video sessions every 2 weeks
- Comprehensive health assessments and included lab work (if needed)
- Medication delivery with uninterrupted supply
- Money-back guarantee
Our approach combines GLP-1 medications with personalized coaching to help you build sustainable habits that fit your busy schedule.
Join the growing community of men who've found their solution with Fella Health. Whether you're looking to boost energy, gain confidence, or achieve lasting weight loss, our expert team provides the medication, coaching, and support you need to succeed.
Kontaktoplysninger
5900 Balcones Drive, STE 100, 78731, Austin, USA
- +14156495531
- hello@fellahealth.com
- fellahealth.com
Effective weight loss for bigger guys
4,5
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
No new customer discount - Bolt Pharmacy
Wanted to take advantage of a new customer discount as I'd not ordered from them before, but when the order went through I paid full price. Unfortunately it seems that this company is owned by the same parent company as Bolt Pharmacy (who I had ordered from before). Because of this they wouldn't class me as a new customer, even though I had to set up a new account with Fella Health to order.
Customer service was very good and refunded me promptly, so no complaints there, I just wish it had been clearer from the outset and before ordering that I wasn't eligible for the discount.
14. januar 2026
Uopfordret anmeldelse
Besvarelse fra Fella Health
Hi Ben
Thank you for updating the review.Thank you for the kind words as well. Please can you reach out to Stanley, our CS Lead - stanley@joinfella.com
Kind regards,
The Fella Health Team
Fella Health feels way more personal…
Fella Health feels way more personal than I expected. The coaching actually adjusts to you instead of feeling copy pasted. It doesn’t feel rushed, and there’s real support behind the whole thing, not just meds.
14. januar 2026
Uopfordret anmeldelse
Besvarelse fra Fella Health
Thomas, we love hearing this. That personal, human feel is exactly what we aim for. The coaching and support should adapt to you, not the other way around, and it’s great to know that came through. Thanks for taking the time to share your experience with us 🙌
Besvarelse fra Fella Health
Daniel, we’re so happy to hear you’ve had excellent results and a great experience with our customer service. It means a lot to us that we could support you on your journey!
Everything is great
Everything is great. Communication could be a little quicker, but someone always responds.
15. januar 2026
Besvarelse fra Fella Health
Brian, we’re happy to hear everything is going well! We appreciate your feedback on communication and will keep working to make our responses even faster for you.
They will take your money and never…
They will take your money and never send you medication
30. september 2025
Besvarelse fra Fella Health
Hi there
We’re sorry to hear this and this is never the type of experience or review we want to see. This is also not our process. If a patient does not qualify for medication following clinical review, a refund is issued.
We want to understand exactly what happened here. Our Customer Success Lead, Stanley Whittaker, will be reaching out directly to investigate this further and assist.
Kind regards,
The Fella Team
The best care out there
Ultimately the meds did not work for me. Not for lack of trying on the part of the team and the exceptional care that Stanley Whittaker in particular provided me during my treatment. I would not hesitate to work with this team again in the future
17. januar 2026
Uopfordret anmeldelse
Besvarelse fra Fella Health
Andrew, we really appreciate you sharing this. While we’re sorry the medication wasn’t the right fit for you, it means a lot to hear that you felt genuinely supported throughout your journey. Stanley goes above and beyond for our members, and we’ll be sure to pass your kind words on to him. If you ever decide to explore options again in the future, we’d be more than happy to support you.
Awesome Customer Service & Product…
Awesome Customer Service & Product Pricing options! I appreciated the quick easy onboarding process.
14. januar 2026
Besvarelse fra Fella Health
Hi Randy
Thanks so much for the 5-star review! We’re thrilled to hear that the onboarding process was smooth and that you found a pricing option that works for you. Our goal is to make starting this journey as simple as possible so you can focus on your health. Welcome to the Fella family!
Fella had been professional and…
Fella had been professional and supportive throughout the entire process. I recommend them
10. januar 2026
Besvarelse fra Fella Health
Hi Peter,
Thank you so much for the recommendation! We’re thrilled to hear that you felt well-supported and that our team’s professionalism stood out during your journey. Our goal is to provide a smooth, reliable process so you can focus entirely on your health goals. We’re honored to have you with us!
So far so good
So far so good. I've only had 2 pens from them but process is quite straightforward and price (which is important) has been reasonable. Intend to stick with then.......thanks
12. januar 2026
Besvarelse fra Fella Health
Hi Tom, thank you for the feedback!
It’s great to hear that you’re off to a strong start with your first two pens. We are committed to keeping our process straightforward and our pricing fair, as we know how important those factors are when committing to your health. We’re glad to have you sticking with us, and we look forward to supporting you every step of the way!
Besvarelse fra Fella Health
Thanks for the feedback, Rory! We’re so glad to hear you had a great experience with our team. Our mission is to make weight management as straightforward and supportive as possible for our fellas, and it’s great to know we’re hitting the mark. We appreciate your support!
Been a great experience lost 35 pounds…
Been a great experience lost 35 pounds and still going ,all my clothes fit great, my body feels so much better, shedding pounds , must for anyone that wants to make a change in their lifestyle.
7. januar 2026
Besvarelse fra Fella Health
Hi Jason, thank you so much for sharing your success! A 35-pound weight loss is an incredible achievement, and we are thrilled to hear how much better you’re feeling physically. There is no better feeling than when your clothes start fitting great again!
We really appreciate you recommending us to others looking for a lifestyle change. It's fellas like you who inspire the whole community. Keep up that amazing momentum, we’re rooting for you as you continue your journey!
Besvarelse fra Fella Health
Hi Sean, thank you for the feedback! We know that weight loss is the ultimate goal, and we’re glad to be in your corner as you work toward yours. Our team is here to provide the support you need every step of the way. Keep up the great work
Absolutely crap!!!!
Absolutely crap!!!!! Awful customer service waiting days for email responses when asked for money back completely ignored me so had to get a refund my own way! Shocking company
8. januar 2026
Uopfordret anmeldelse
Besvarelse fra Fella Health
We are very sorry to hear about your experience, Danielle. It’s frustrating when responses take too long and we understand how stressful that must have been.
Stanley Whittaker, our Customer Success Lead, is already in contact and will personally assist you to ensure any outstanding issues are resolved.
Besvarelse fra Fella Health
Hi Tony, thanks for sharing your feedback! We’re glad to hear the team has been proactive in staying on top of your needs. We strive to make the process as seamless and organized as possible so you can focus entirely on your progress. We appreciate your support and are here whenever you need us!
Charlatans! Tell you anything to get your money
Am absolutely raging with this company!! Avoid them like the plague! They liars and cheats just to get your money!! I spoke with them months ago before the price rises of monujarno I told them I had enough in stock to last me till December and would buy them then! I asked them would they need anything as I had enough to last and wouldn’t be buying any more they said it was ok and they would give me the 15mg ! Skip to December paid for the drugs but they are calling me a liar saying I don’t have enough and have had a break so can’t have 15 mg ! I’ve sent photos go letters everything! 5 weeks later when I have one dose left they have refused it! All lies! They are not worth the stress they have caused ! It’s that bad I’m reporting them the medicines regulators!! This is a poor excuse for a company and you should absolutely avoid them at all costs! See how long takes to get my money back! I have every single message off the sales team saying that not of this would happen! They just don’t care! Avoid Avoid Avoid
6. januar 2026
Uopfordret anmeldelse
Besvarelse fra Fella Health
John, thank you for taking the time to share this. We can see just how angry and stressed this situation has made you, especially given the length of time involved and the impact it’s had while you’re trying to manage your treatment. That level of frustration is completely understandable.
What you’ve described around expectations set earlier, the later clinical review, and the back and forth on evidence is clearly not how this should have unfolded. Even when clinical decisions are required, communication and clarity should never break down in this way, and we recognise how distressing that can be.
Our Customer Success Lead, Stanley, will be reaching out to you directly to review everything end to end, including the previous correspondence you’ve referenced, and to make sure this is properly addressed. We want to fully understand what happened here and ensure you receive a clear, fair outcome and next steps.
We appreciate you raising this, and we do take concerns like this extremely seriously.
Weight loss success
Fella Health help me achieve my weight goals. I started the process in February 2025 weighing approximately 200 lbs. By July 2025 I was down approximately 40 lbs and began maintenance. Since then I have continued on maintenance gaining less than 10 lbs.
28. december 2025
Besvarelse fra Fella Health
Hi Artie, thank you so much for sharing your incredible success story! Losing 40 pounds in just five months is a fantastic achievement, but what’s even more impressive is your success in the maintenance phase.
We know that long-term health is the real goal, and hearing that you’ve successfully sustained your progress is exactly why we do what we do. Congratulations on reaching your goal and for your commitment to a healthier lifestyle. We’re proud to have you in the Fella family!
Wasn’t receiving my regular shipment…
Wasn’t receiving my regular shipment shortly after I made a full payment and had to call to have them correct the problem.
1. januar 2026
Besvarelse fra Fella Health
Hi Frank,
Thank you for sharing this. We understand how frustrating it is to have a regular shipment delayed, especially after payment has already been made. That’s not the experience we want anyone to have.
We’d like to look into what caused the disruption and make sure everything is back on track for you. Our Customer Success Lead, Stanley, will be reaching out to you directly to review this and ensure it’s properly resolved.
We appreciate you flagging this and giving us the opportunity to put things right.
The Amazing Fella Health
They have provided me timely help in my weight loss journey, prompt advice and shipment of product. Great company
1. januar 2026
Besvarelse fra Fella Health
Hi Kevin, thank you for the amazing feedback! We’re thrilled to hear that our team has provided the timely advice and prompt shipments you need to stay on track. Supporting your weight loss journey with efficiency and care is exactly what we strive for every day. We’re glad to have you with us!
Great service
Great service, great people, good Doc and good results. Highly recommend.
28. december 2025
Besvarelse fra Fella Health
Hi Ken, thank you so much for the high recommendation! We’re thrilled to hear that you’ve had such a positive experience with our team and our medical staff. Most importantly, congratulations on seeing great results!
Our mission is to combine professional medical care with a supportive team to make your health journey as successful as possible. We’re proud to have you with us!
Super responsive service
Super responsive service. Great product - I've lost 28 lbs in 3 months!
29. december 2025
Besvarelse fra Fella Health
Thank you, Martin. We’re thrilled to hear about your progress and the results you’ve achieved in such a short time. It’s great to know the service has been responsive and supportive throughout your journey.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.