I recently purchased a brake fluid pump from FCP. The pump had a bad gasket at the filler cap and leaked brake fluid when pressurized. I contacted the help desks and they replaced the cap assembly wit... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Another great experience ordering from FCP Euro! My order was processed quickly and shipped out in a timely manner. Everything arrived exactly as expected, and the entire process was smooth from start... Se mere
I needed 2 air filters for my 2016VW Golf TSI. FCP Euro's website made it easy to find compatible parts when I plugged my vehicle data in. Because I was not in a hurry for these items, shipping time w... Se mere
Went to Milford center for my order! Had to wait for couple hours. Packages did not arrive and had to leave! They said they would fed-ex it the next day! Only part of the shipment arrived! Called them... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Family-owned since 1986, FCP Euro is the trusted home for European car owners and professionals, delivering quality parts, expert guidance, and a leading lifetime replacement guarantee. Shop parts for your car at fcpeuro.com.
Kontaktoplysninger
155 Hill Street, Suite 7, 06460, Milford, USA
- 860-388-9001
- service@fcpeuro.com
- fcpeuro.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 81 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Exactly the parts I needed (and…
Exactly the parts I needed (and ordered), delivered quickly and efficiently. Thanks, FCP Euro!
As advertised and arrived earlier than…
As advertised and arrived earlier than promised.
Prompt right part
This company's customer support ensured…
This company's customer support ensured that my parts for my automobile were correct and worked with me to rectify a shipment issue immediately within minutes and my order was placed again correctly without any problems in shipment of products arrived on time.. in this economy even amid and internal National cabal got it done. Thank you
ORDER PARTS ANYWHERE ELSE BUT HERE - Are you looking to wait a month for…
Are you looking to wait a month for parts that are advertised as "ships in 7 days", remind a company several times to fulfill your order, get delivered the wrong parts, and then have a customer service team do nothing but babble and breath?? Then look no further, FCP Euro is the supplier for you!!! If you expect a product to be shipped in a timely fashion and to get what you paid for, you best lobotomize yourself because you are just flat out crazy.
On a serious note, I have been a customer for years and huge supporter of this company, as they are heavily associated with the car community and keeping aging German / British cars on the road. That has come to an end and I will do my very best to direct any one I can to go anywhere but here for parts. Dealing with the sad excuse of their customer service and support has turned me away for good. After following up kindly several days in a row asking for updates, the most I was able to get was the incorrect parts a week past when they were expected (after lighting a fire under their ass). Then in calling to ask what happened, the summary of it was "well it doesn't look like we have what you bought and paid for, so we sent something else. But we're looking into it now!". I'm sure there would be a different attitude if the script was flipped and this was regarding payment. To make things worse for them (better for myself though), I reached out to my local dealer and got parts for the same price, and delivery in 2 days..... not sure why FCP Euro had to reinvent the wheel to order mirror covers but here we are. Moral of the story, do not purchase anything or use this company. And to FCP Euro - the way you operate a company and serve your customers is downright pathetic, and I hope the lack of care and effort reflects in the future of your company.
Regards,

Besvarelse fra FCP Euro
great service
Great prices, shipping, availability, and return policy
Great prices, great return policy, fast shipping and easy to take advantage of free shipping. FCP euro is my go to for all my Euro car parts needs
10/10 with Shipping and Handling
10/10
FCP has always been great, they consistently ship items to me and beat shipping targets. With them shipping across country, I get things in 2 days or less, which is an amazing feat in itself.
Highly recommended.
Amazing company all around never a…
Amazing company all around never a problem finding parts orders always on time or even early!!! Great quality products
I found FCP Euro
I found FCP Euro through an internet search for an oil level sensor for our MBS Sprinter. I was able to find the correct MB part, ordered it and received it sooner than I expected. All communications took place through email as I have only unreliable cell service where I live. FCP kept me informed as to when the sensor was ship, the carrier being used and were very transparent in what I could expect.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.