FCP Euro Anmeldelser 

1.850
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I recently purchased a brake fluid pump from FCP. The pump had a bad gasket at the filler cap and leaked brake fluid when pressurized. I contacted the help desks and they replaced the cap assembly wit... Se mere

Bedømt til 5 ud af 5 stjerner

Another great experience ordering from FCP Euro! My order was processed quickly and shipped out in a timely manner. Everything arrived exactly as expected, and the entire process was smooth from start... Se mere

Bedømt til 5 ud af 5 stjerner

I needed 2 air filters for my 2016VW Golf TSI. FCP Euro's website made it easy to find compatible parts when I plugged my vehicle data in. Because I was not in a hurry for these items, shipping time w... Se mere

Bedømt til 3 ud af 5 stjerner

Went to Milford center for my order! Had to wait for couple hours. Packages did not arrive and had to leave! They said they would fed-ex it the next day! Only part of the shipment arrived! Called them... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Bilreservedelsbutik

Skrevet af virksomheden

Family-owned since 1986, FCP Euro is the trusted home for European car owners and professionals, delivering quality parts, expert guidance, and a leading lifetime replacement guarantee. Shop parts for your car at fcpeuro.com.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 83 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(1.850)

310 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

No issues.

Item was in stock as stated on website, shipped out next day, and arrived in 3 days like they said it would. Genuine Mercedes parts. No problems whatsover.

28. maj 2026
Bedømt til 1 ud af 5 stjerner

I will never shop with this company again.

Kevin, as per your reply. Regardless how long ago the order was placed. What's you definition of lifetime warranty? The item was still new in the box, and was just recently installed. It was part of a kit, and one part failed. Instead of offering to send a replacement part, or something comparable, as a replacement, your suggestion was to uninstall everything I installed, pay for an entire new kit, in addition to new parts to install the new kit, when I receive that, return the kit with the defective part for store credit of the new purchase, that's your warranty 🤔, Store Credit, nah!. Only because I called an told you how I felt about your so called lifetime warranty. That's when fcp further tried to justify why you can't send a replace part, and then made unacceptable offers, still wanting me to repurchase an entire kit. With one of your reps, going as far as saying the manufacturer does not sell that part individually, it only comes with the kit. (Play back the recording) I offered to give him that part number. Your so called supervisor also stated he had nothing in stock that was comparable, he would have to order it, but if you go online it states, you have that item in stock. Yeah he didn't mention that! That's where I draw the line with the BS, and have no intentions of shopping on your site ever again. Your warranty reads more like a scam to keep people buying from fcp euro, even after you sell them defective merchandise.



I will never shop with this company again. Purchased a Saab clutch kit from this company, when I installed it the release bearing, it's defective. Now they offer a lifetime warranty on parts, but only if you purchase a new part you then would be eligible to get a store credit. So basically you're paying for the same parts twice to get a replacement, and store credit for the second purchase when you return the parts. That's The Scam of the Lifetime Warranty!. Custom reps are poorly trained to help customers, because this was never explained on my initial phone call about the defective item, I found out thru an email, and since the clutch is already installed, they will not just replace the defective item. They now want me to uninstall the clutch, and return the entire expensive kit just to replace one part with a new kit. I was also lied to by one rep (Adrian), and a so called supervisor (Raheed) when I requested to speak to one regarding part replacement, and parts availability they both had different misleading information. I just hung up on him because I was tired of the BS. Right now I don't have the extra cash to throw at new parts only to wait for store credit, and or refunds they suggested. I don't recommend shopping with this company, after my experience with them, and their underhanded business practices, offering a lifetime warranty for store credit, and poor customer service.

23. maj 2026
Uopfordret anmeldelse
FCP Euro-logo

Besvarelse fra FCP Euro

Hello,

At FCP Euro, we are dedicated to providing a smooth and seamless experience for our customers, and we're sorry to hear that this hasn't been the case.

The order in question is 1.5 years old and, therefore, is not something we can cover through the more traditional options available for recently placed orders. Instead, we offer a lifetime replacement guarantee because we know that issues can arise with the products we sell at any time. We designed the program to give customers coverage regardless of the age of the order, and that program is fully available for use in this situation.

We have a dedicated page on our website, along with multiple blog articles and YouTube videos, detailing how the program works. Additionally, when our team worked with you yesterday, we offered a few different options to assist with the process and provide a solution closer to what you were looking for. Regrettably, we were not able to find a solution that fully resolved the situation.

If you would like to move forward with the solutions presented yesterday, please let us know by emailing us at reviews@fcpeuro.com.

Respectfully,
Kevin at FCP Euro

Bedømt til 3 ud af 5 stjerner

My order was placed twice and difficult…

My order was placed twice and difficult to get communication immediately to cancel one of the order.

11. maj 2026
FCP Euro-logo

Besvarelse fra FCP Euro

Hello Raymond,

Thank you for sharing your feedback. We're always looking to improve, and we apologize for any trouble you ran into or any frustrations you experienced.

For clarity; Within the first 15 minutes of an order being placed, we do offer a "cancel order" function from within the "My account" section of the website. After that time frame, our team is available for support. Our records show you emailed our service team on May 7th at 7:33 PM Eastern with your request to cancel an order. Our team replied about an hour later, at 8:35 PM Eastern, confirming we were able to cancel and refund your order.

We're more than happy to hear how we can improve, so if there are any other details you are willing to share, please reach out to us at reviews@fcpeuro.com.

Best Regards,
Anthony from FCP Euro

Bedømt til 5 ud af 5 stjerner

Shipping was fast

I received my parts literally the day after I ordered them. It was crazy. I live in a small town and don’t usually get things that fast. Both of my separate orders I received the day after I bought them. I will continue to be ordering from fcp for my X5♥️♥️♥️

23. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great experience buying OEM

I’ve had a great experience buying OEM parts from FCP Euro for my DIY repairs. Their website makes it very easy to find the correct parts, shipping is always fast, and the prices are hard to beat for the quality you receive.

What really sets them apart is the lifetime replacement warranty, it adds tremendous value and confidence when maintaining your vehicle long term. If you’re looking for high-quality OEM parts at competitive prices with outstanding customer value, FCP Euro is tough to beat.

23. maj 2026
Bedømt til 5 ud af 5 stjerner

The only place I buy parts

FCP Euro is legit. My most recent order was for a cabin air filter, and it was literally at my door the following afternoon. Great prices, insanely fast shipping, and they stand behind everything they sell. I wouldn’t buy my car parts anywhere else.

30. april 2026
Bedømt til 2 ud af 5 stjerner

I will be returning my order

I will be returning my order. It took so long to get delivered. I ended up getting the parts somewhere else for a comparable price

8. maj 2026
FCP Euro-logo

Besvarelse fra FCP Euro

Hello,

At FCP Euro, we are committed to providing accurate and timely deliveries. We sincerely apologize for the issue you experienced with your most recent order and understand how frustrating this situation can be.

We can see that the order you placed did actually arrive a couple of days earlier than the expected delivery date given during checkout. We do understand the situation and would be more than happy to help. Please be on the lookout for an email from our service team to discuss this order further.

-Kevin at FCP Euro

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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