Banner for FatFace - WIMBORNE

FatFace - WIMBORNE Anmeldelser 157

TrustScore 5 ud af 5

4,9

17 The Square, BH21 1JA Wimborne�Minster, Dorset, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Everyone needs a Dionne when they are looking for an outfit. Just had a personal shopping experience with her at the Wimborne branch and she is amazing. I live in jeans and jumpers, she managed to coa... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Shocking service. Ordered a coat as didn’t have my size, woman on till wasn’t sure if she had ordered it or not but I had to pay then wait and see if it arrived, it did not went back to store to be t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Easy ordering,I use pick up in store option,prompt delivery to store, staff always friendly and helpful. I've been a customer of fat face for many years,🤩

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I ordered a Sussex jacket on line to be delivered to my local Fat Face. It was delivered before the estimated time of a week and I had a couple of emails keeping me informed. I picked it up from the s... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Tøjbutik
  2. Butik med modetilbehør
  3. Herretøjsbutik
  4. Dametøjsbutik

Skrevet af virksomheden

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Kontaktoplysninger

  • 17 The Square, BH21 1JA, Wimborne�Minster, Dorset, Storbritannien

  • 01202 856248

4,9

Fremragende

TrustScore 5 ud af 5

157 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I had a wonderful experience in the…To many lovely clothes

I had a wonderful experience in the Wimborne store. I was served by a very nice young lady called Jenifer who sorted me out with some super pieces,, very happy

13. juli 2022
FatFace - WIMBORNE-logo

Besvarelse fra FatFace - WIMBORNE

Hi Brenda,

Thank you for your 5* review. I am so please to read about your recent experience in our Wimborne Store. Please be assured that this will be passed on to the team.

Have a great day!

Take care, EG

Bedømt til 5 ud af 5 stjerner

Friendly staff

All the staff are really friendly and helpful in this shop.

22. maj 2022
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Besvarelse fra FatFace - WIMBORNE

Hi Laura,
Thank you for leaving us your 5 star review.
I am pleased to read that your shopping experience was a positive one. We're looking forward to you shopping instore again- can't wait to see you!
Take care, LA

Bedømt til 5 ud af 5 stjerner

Lovely staff and nice re-fit in the…

Lovely staff and nice re-fit in the Wimborne branch. Could we please have the colouring table for the children back please?! It keeps them entertained while mummy shops!!!

7. maj 2022
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Besvarelse fra FatFace - WIMBORNE

Hi Naomi, Thank you for your lovely review on the Wimborne Store - this is wonderful! I will be sure to pass your comments over for the colouring table though! Take care, LE

Bedømt til 5 ud af 5 stjerner

First day of sale

First day of sale. Very busy store but staff very friendly and helpful.

4. maj 2022
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Besvarelse fra FatFace - WIMBORNE

Hi Debs,
Thank you for your 5* review. I am pleased to hear that you are happy with the service you have received instore. We really appreciate you taking the time to leave your comments. Have a lovely Saturday! Many thanks-AB.

Bedømt til 5 ud af 5 stjerner

Ordering was easy

Ordering was easy. Goods arrived very quickly. Easy refund at shop. Only wish Fatface would resurrect Click & Collect.

22. marts 2022
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Besvarelse fra FatFace - WIMBORNE

Good Afternoon Mr Miles

Thank you for your 5* review.

I am so pleased to hear that you are happy with your recent purchase and the service you received.

I hope you have a Fantastic Afternoon.

- EP

Bedømt til 5 ud af 5 stjerner

Was very pleased with the merchandise…

Was very pleased with the merchandise and prompt delivery. Thank you

14. marts 2022
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Besvarelse fra FatFace - WIMBORNE

Hi Joy
Thank you for your 5 star review. Great to know that you like your new purchases and we were able to get them to you swiftly. Have a lovely day. MJ

Bedømt til 5 ud af 5 stjerner

Good quality lovely and soft.

Good quality lovely and soft.Glad got long length as not keen on ankle length. Easy to wear.

11. marts 2022
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Besvarelse fra FatFace - WIMBORNE

Hiya, thank you for the 5-star review and great to read that your happy with your new purchases. LM

Bedømt til 5 ud af 5 stjerner

Daisy top

Amazing, fitted well.

2. marts 2022
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Besvarelse fra FatFace - WIMBORNE

Hi Katie

Thank you for your positive review. It's great that you're pleased with your Daisy Top.

Enjoy the rest of your day - MJ

Bedømt til 5 ud af 5 stjerner

Wonderful store with excellent staff

The staff in Fat Face Wimborne are incredibly helpful, kind and friendly. Caroline and Lydia are great but everyone I have dealt with has the same friendly attitude. This year is the first time ever that I have bought jeans online from Fat Face, but some needed to be refunded in the store - a process that they make so easy. I did exchange the Chesham Girlfriend jeans for Fly Flare jeans instore, which are a terrific cut, I only wish they did them in indigo and also in a dark grey! Staff are always keen to check stock upstairs if you can't find what you want. Good large changing rooms with plenty of hooks to hang your clothes. Really cannot recommend them highly enough and will now be a loyal customer to them.

28. februar 2022
Uopfordret anmeldelse
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Besvarelse fra FatFace - WIMBORNE

Hi Nicola,

Thank you for your review.

I'm so pleased that you received such great customer service in store. It's also great to hear that you have found our processes quick and easy.

Thank you for being a loyal customer!

JH

Bedømt til 5 ud af 5 stjerner

Couldn’t believe the coat I had been…

Couldn’t believe the coat I had been keeping an eye on was in the sale , result ! Absolutely love it , you can dress it up with a lovely dress or for every day with a pair of jeans and a top , fits lovely

14. februar 2022
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Besvarelse fra FatFace - WIMBORNE

So happy you got the coat at last! Thank you for leaving a review CP

Bedømt til 2 ud af 5 stjerner

Charged twice!

Took back a couple of items and instead of being refunded was charged again!

6. februar 2022
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Besvarelse fra FatFace - WIMBORNE

Hi, Thank you for taking the time to leave us this review. We can only apologies for this and if this has not been resolved already please get in touch with our friendly
customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am5pm and we can assist you further. I shall pass this feedback on to the store too. LM

Bedømt til 5 ud af 5 stjerner

Brilliant service

Brilliant service. The odd item of clothing isn’t up to par on quality but everything us always rectified

28. januar 2022
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Besvarelse fra FatFace - WIMBORNE

Hi Lucy
Thank you for your kind feedback. I am so pleased to hear that you were happy with the service you have received and that any queries have been rectified.
Have a great day! DW

Bedømt til 5 ud af 5 stjerner

Great all round shopping experience

Excellent customer service and great products

2. december 2021
Uopfordret anmeldelse
FatFace - WIMBORNE-logo

Besvarelse fra FatFace - WIMBORNE

Hi William,

Thank you for your 5* review.

I am so glad to hear that you are happy with the service you received and that you are enjoying your items. We hope you continue to enjoy your shopping experience with us.

Have a great day!

Thanks again, JH

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