Banner for FatFace - WIMBORNE

FatFace - WIMBORNE Anmeldelser 157

TrustScore 5 ud af 5

4,9

17 The Square, BH21 1JA Wimborne�Minster, Dorset, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Everyone needs a Dionne when they are looking for an outfit. Just had a personal shopping experience with her at the Wimborne branch and she is amazing. I live in jeans and jumpers, she managed to coa... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Shocking service. Ordered a coat as didn’t have my size, woman on till wasn’t sure if she had ordered it or not but I had to pay then wait and see if it arrived, it did not went back to store to be t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Easy ordering,I use pick up in store option,prompt delivery to store, staff always friendly and helpful. I've been a customer of fat face for many years,🤩

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I ordered a Sussex jacket on line to be delivered to my local Fat Face. It was delivered before the estimated time of a week and I had a couple of emails keeping me informed. I picked it up from the s... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Tøjbutik
  2. Butik med modetilbehør
  3. Herretøjsbutik
  4. Dametøjsbutik

Skrevet af virksomheden

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Kontaktoplysninger

  • 17 The Square, BH21 1JA, Wimborne�Minster, Dorset, Storbritannien

  • 01202 856248

4,9

Fremragende

TrustScore 5 ud af 5

157 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

My parcel arrived very quickly and the…

My parcel arrived very quickly and the clothes were great. I had to return one item that didn’t fit and I got a refund with no hassle.

16. april 2023
FatFace - WIMBORNE-logo

Besvarelse fra FatFace - WIMBORNE

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Bedømt til 5 ud af 5 stjerner

All-round great service

In-store staff are always friendly and attentive, email updates about your order are always sent promptly, and delivery is quick and easy! Clothing wears well, is comfortable, and looks great!

23. marts 2023
FatFace - WIMBORNE-logo

Besvarelse fra FatFace - WIMBORNE

Hello Tom, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Bedømt til 2 ud af 5 stjerner

Shocking service

Shocking service. Ordered a coat as didn’t have my size, woman on till wasn’t sure if she had ordered it or not but I had to pay then wait and see if it arrived, it did not went back to store to be told to phone customer service as that’s what they would do, customer service only open 10.30am to 4pm when I’m at work. Shambles

15. december 2022
Uopfordret anmeldelse
FatFace - WIMBORNE-logo

Besvarelse fra FatFace - WIMBORNE

Good afternoon, Jacqueline

Thank you for taking the time to leave us your review and I am sorry to read that you have had such issues.

Unfortunately, you have not left any contact information in your review for me to see if you have contacted us here at customer services or for me to be able to assist any further. JB

Bedømt til 5 ud af 5 stjerner

Fast delivery

Fast delivery, loved the mug

10. november 2022
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Besvarelse fra FatFace - WIMBORNE

Hi Jo,
Thank you for your 5* review. I am so happy to read that you are enjoying your new mug. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future
Have a great day - KS

Bedømt til 4 ud af 5 stjerner

Staff very help in ordering an…

Staff very help in ordering an item,always friendly in this store

18. november 2022
Uopfordret anmeldelse
FatFace - WIMBORNE-logo

Besvarelse fra FatFace - WIMBORNE

Good afternoon, Gill

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Wimborne store.

Take care, JB

Bedømt til 5 ud af 5 stjerner

Fantastic team members

I visited Fat Face in Wimborne 14.11.22, the team were extremely helpful. The top I would have liked to purchase was not in stock, we looked on line, found the top and ordered, it arrived the following day... fantastic.

14. november 2022
Uopfordret anmeldelse
FatFace - WIMBORNE-logo

Besvarelse fra FatFace - WIMBORNE

Thank you so much for your review! We are thrilled to hear that you had such a wonderful shopping experience with us and we will most certainly feedback your comments to our amazing team in store :) - RS

Bedømt til 5 ud af 5 stjerner
FatFace - WIMBORNE-logo

Besvarelse fra FatFace - WIMBORNE

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Bedømt til 5 ud af 5 stjerner

Super friendly staff!

I went in today to order a present for my mum and found that the staff were super friendly, thanks so much for all your help!

27. oktober 2022
Uopfordret anmeldelse
FatFace - WIMBORNE-logo

Besvarelse fra FatFace - WIMBORNE

Good afternoon, Grace

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Wimborne store.

Take care, JB

Bedømt til 5 ud af 5 stjerner

The Wimborne shop is fantastic friendly…

The Wimborne shop is fantastic friendly kind and always helpful

14. oktober 2022
FatFace - WIMBORNE-logo

Besvarelse fra FatFace - WIMBORNE

Hi Sarah, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

Returned an item purchased on line to…

Returned an item purchased on line to the Wimborne store as it did not fit. Excellent service in the store.

2. oktober 2022
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Besvarelse fra FatFace - WIMBORNE

Good Morning
Thank you for leaving us this review about your in store shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP

Bedømt til 5 ud af 5 stjerner

Shopping in wimborne

Excellent service- super price - and delighted with the item.

27. september 2022
FatFace - WIMBORNE-logo

Besvarelse fra FatFace - WIMBORNE

Hi Barbara, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

A good experience both on line and in…

A good experience both on line and in shop

27. september 2022
FatFace - WIMBORNE-logo

Besvarelse fra FatFace - WIMBORNE

Good afternoon Brian,

Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received both online and in store.

Have a great day!

Take care, EG

Bedømt til 1 ud af 5 stjerner

Very disappointing

Very disappointing. Whilst waiting for online purchase to arrive saw same item in store for 50% less than I paid. Taken the shine off my purchase,

4. september 2022
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Besvarelse fra FatFace - WIMBORNE

Good Morning Mrs Durham
Thank you for your review.

I am sorry to hear of your recent experience with a item. Please be assured that this will be flagged with the appropriate department for future consideration.

EP

Bedømt til 5 ud af 5 stjerner

Love fat face the ladies in wimborne…

Love fat face the ladies in wimborne are always happy and helpful 😊

30. august 2022
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Besvarelse fra FatFace - WIMBORNE

Hi Judith, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

Looking for new shorts

Looking for new shorts, I ordered 4 of differing waists and leg lengths; 2 were good, 2 needed returning, which the shop did very politely and efficiently.

22. august 2022
FatFace - WIMBORNE-logo

Besvarelse fra FatFace - WIMBORNE

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Bedømt til 5 ud af 5 stjerner

Very easy to navigate website

Very easy to navigate website, delivery quick and returns are easy, as you can take them to the shop for refund, will use again

16. august 2022
FatFace - WIMBORNE-logo

Besvarelse fra FatFace - WIMBORNE

Hi Kim

Good to hear that you found both our ordering and returns processes worked to your satisfaction. MJ

Bedømt til 5 ud af 5 stjerner

Such pleasant staff

Such pleasant staff. Sorted out my outstanding blue light discount. Lovely selection of clothes this summer. Would be good if you could order in store

27. juli 2022
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Besvarelse fra FatFace - WIMBORNE

Hi Janet

Thank you for taking the time to leave us a 5* Review.

I am pleased to hear the Blue Light Discount has been resolved for you and you are a fan of the summer range.

You can pop into any FatFace store and they can place an order for you.

Have a great day ! TG

Bedømt til 5 ud af 5 stjerner

Friendly helpful staff

Staff are always friendly. They helped with an ordering problem I had. Great store

22. juli 2022
FatFace - WIMBORNE-logo

Besvarelse fra FatFace - WIMBORNE

Hello Louise,

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received in the Wimborne Store. We hope you enjoy your new purchase.

Have a great day!

Take care, DW

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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