I’m not sure what I’m reviewing as I already reviewed my cardigan that I ordered via the shop and got it the next day which was fab
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have always had good experience with Fatface both on line shopping and in store. Their clothing is well made with good comfortable fit true to size and generally on the comfortable side of fit. I ha... Se mere
Virksomheden har svaret
The staff at the Reigate branch today went out of their way to find me exactly the product I was looking for, making two trips to the stock room just to find the jacket I wanted but with my preferred... Se mere
Virksomheden har svaret
Your order to store service is a shambles. 3rd time I have used it and problem every time with delays and misinformation. Will not use this service again.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
20/22 High Street, RH2 9AY, Reigate, Surrey, Storbritannien
- 01737 243103
4,7
Fremragende
86 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra FatFace - REIGATE 2
Good Afternoon,
Thank you for your feedback regarding your trip to the Reigate store. It is so wonderful to read such lovely feedback!
Take care - KS
Speedy delivery and really lovely item…
Speedy delivery and really lovely item although it wasn’t right for me. Came up quite large so then sized down but that was just a bit too small. Staff in Reigate are wonderful!
28. november 2022
Besvarelse fra FatFace - REIGATE 2
Hi Julia, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
prompt delivery but I miss the delivery…
prompt delivery but I miss the delivery to store option
10. november 2022
Besvarelse fra FatFace - REIGATE 2
Good afternoon, Barbara
Thank you for leaving us this review about your instore shopping experience. Please be assured your custom and feedback is important to us, and I promise you that the feedback you have given is documented and passed onto the relevant parties to investigate. We look forward to you shopping with us again soon at our Reigate store.
Take care, JB
Laura was great I called to ask her to…
Laura was great I called to ask her to hold a pair of ladies ankle boots which she had ready when we visited the shop in Reigate today. All the staff were very friendly and helpful.
Well Done, lovely shop.
God bless
Andrew Hayward
30. september 2022
Uopfordret anmeldelse
Besvarelse fra FatFace - REIGATE 2
Good Morning
Thank you for leaving us this review about your in store shopping experience, it's great reading such positive comments about the quality and service you received.
Have a good weekend!
EP
Brilliant service. Love Fat Face clothes
Always such good, friendly service and love ethical clothing. Less leather or more leather alternatives would be a bonus and vegan labelled shoes/clothes.
1. september 2022
Besvarelse fra FatFace - REIGATE 2
Hi Julie, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful and polite staff
Very helpful and polite staff. The shop was very tidy and a good amount of stock to browse. Friendly atmosphere. All good! Thank you.
26. august 2022
Besvarelse fra FatFace - REIGATE 2
Hi Jean, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I was very pleased with the customer …
I was very pleased with the customer service, and love my new outfit I brought good quality
15. juli 2022
Uopfordret anmeldelse
Besvarelse fra FatFace - REIGATE 2
Hi Linda, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, LE
Disappointed that I was unable to take…
Disappointed that I was unable to take back an online purchase paid via PayPal to my local store. Is this new?, not happy at having a wasted journey, this should be made clearer when you buy online. I’ve never encountered this with fatface before.
13. juli 2022
Besvarelse fra FatFace - REIGATE 2
Good morning,
Thank you for taking the time to leave us your review. I am so sorry to hear of your recent experience in our Reigate Store. Please be assured that this will be followed up with the store so the appropriate action is taken to ensure that this does not happen again.
Take care, EG
Great website
Great website, saw a dress in a FF shop window prior weekend but didn’t have time to go in to try on as busy! Easy ordering process and delivery super quick. Great products delivered.
20. juni 2022
Besvarelse fra FatFace - REIGATE 2
Hello Alexandra,
Thank you for your 5* review.
I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future.
Have a wonderful day DW
Really helpful and friendly salesperson…
Really helpful and friendly salesperson (Kirsty) in Reigate
16. juni 2022
Uopfordret anmeldelse
Besvarelse fra FatFace - REIGATE 2
Good afternoon!
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received at our Reigate store. We look forward to you shopping with us again soon.
Take care, JB
Thanks to the helpful staff at Reigate
Thanks to the helpful staff at Reigate. They recently guided me through a complicated exchange of a garment and today helped me to find some new clothes! They know the current ranges very well and encouraged me to experiment with styles.Will definitely return! Many thanks
4. maj 2022
Uopfordret anmeldelse
Besvarelse fra FatFace - REIGATE 2
Hi Thelma,
Thank you for taking the time to leave your 5* review. I am pleased to hear that you are happy with the service you received in our Reigate store. I will make sure that your comments are passed on directly to the store and their area manager. Have a lovely weekend! Many thanks-AB.
Fat Face is an excellent company
Fat Face is an excellent company. I love how sustainable their materials and how eco friendly they are. Their clothes are my favourite and their customer service is excellent. I would not hesitate to recommend them.
14. februar 2022
Besvarelse fra FatFace - REIGATE 2
Good Morning Sandra,
Thank you for taking the time to write your review. I am so happy to hear how much you love the brand! - KC
More Fat Face
Another good shirt from Fat Face. My wife calls me Man from Fat Face as all my clothes are from you!!
6. februar 2022
Besvarelse fra FatFace - REIGATE 2
Hi James, Love your nickname from your wife and that you love our clothing so much. Thank you for the 5 star review and for being such a loyal customer. LM
Excellent product high quality…arrived…
Excellent product high quality…arrived quickly too!
29. november 2021
Besvarelse fra FatFace - REIGATE 2
Hi Steve,
Thank you for your 5* review. Many thanks-AB.
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