I have always had good experience with Fatface both on line shopping and in store. Their clothing is well made with good comfortable fit true to size and generally on the comfortable side of fit. I ha... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The staff at the Reigate branch today went out of their way to find me exactly the product I was looking for, making two trips to the stock room just to find the jacket I wanted but with my preferred... Se mere
Virksomheden har svaret
Callum was so helpful at the Reigate store ,I phoned to check stock availability and he arranged for a pair of wellington boots to be ready for trying on today. He even gave excellent directions to... Se mere
Virksomheden har svaret
Your order to store service is a shambles. 3rd time I have used it and problem every time with delays and misinformation. Will not use this service again.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
20/22 High Street, RH2 9AY, Reigate, Surrey, Storbritannien
- 01737 243103
4,7
Fremragende
91 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly helpful kind without being…
Friendly helpful kind without being condescending.
4. december 2023
Besvarelse fra FatFace - REIGATE 2
Hi Rachel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order and even easier to pick…
Easy to order and even easier to pick up at my local shop in Reigate.
30. november 2023
Besvarelse fra FatFace - REIGATE 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great in-store service from the Reigate…
Great in-store service from the Reigate store and we witnessed another shopper basically getting ‘personal shopper’ service as they helped him with his purchase. Long may FatFace remain as it is, and not be changed by its new owner.
22. november 2023
Besvarelse fra FatFace - REIGATE 2
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Great experience I bought a penny…
Great experience I bought a penny poncho in the recent sale - it was too big so I returned it using ILocker and bought a replacement I picked up in store - love the poncho great product and good service all round
5. november 2023
Besvarelse fra FatFace - REIGATE 2
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - LB
The staff at the Reigate branch today…
The staff at the Reigate branch today went out of their way to find me exactly the product I was looking for, making two trips to the stock room just to find the jacket I wanted but with my preferred pattern lining -which no-one other than me would see anyway. First class customer service, Thank you.
3. november 2023
Uopfordret anmeldelse
Besvarelse fra FatFace - REIGATE 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Staff very helpful and friendly I felt…
Staff very helpful and friendly I felt very comfortable shopping in the Reigate shop.
3. november 2023
Uopfordret anmeldelse
Besvarelse fra FatFace - REIGATE 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Great quality
Great quality and spot on with sizing! Staff are extremely helpful and friendly.
23. oktober 2023
Besvarelse fra FatFace - REIGATE 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Very Pleased
I didn’t see the email you sent saying that the item was ready for collection. Maybe a text might be better. I am delighted with the Eloise shirt, it is perfect! Staff in your Reigate shop were also really helpful and pleasant.
23. oktober 2023
Besvarelse fra FatFace - REIGATE 2
Hello Jane
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly staff upon collection at…
Friendly staff upon collection at store. The Jean I ordered are a good fit. The only criticism I have is that I could not find the actual leg length of the jeans online.
18. oktober 2023
Besvarelse fra FatFace - REIGATE 2
Good afternoon John,
Thank you for taking the time to leave a review.
I'm really pleased to hear that you have had a positive visit to our Reigate store, it's great to hear such lovely comments about our store crew.
When purchasing items online, the leg length of items will be listed in the "Details" section on the product page. I hope this helps for the future!
All the best, LB
Besvarelse fra FatFace - REIGATE 2
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Easy to order and collect from store
Easy to order and collect from store. Lovely staff. And a great product. I think their kids clothes are brilliant quality!
17. september 2023
Besvarelse fra FatFace - REIGATE 2
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
The delivery was a bit slow but that…
The delivery was a bit slow but that might have been the courier .
Very well packed so was happy with that.clothes I bought I am very happy with Thankyou.
15. september 2023
Besvarelse fra FatFace - REIGATE 2
Good afternoon, Deidreia
Thank you for leaving us this review about your shopping experience. I am sorry to read that there was a delay in your order arriving in store. I hope this has not deterred you from shopping with us again soon.
Take care, JB
Friendly helpful good value
12. september 2023
Besvarelse fra FatFace - REIGATE 2
Good afternoon, Robert
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Reigate store.
Take care, JB
The staff are fantastic especially the…
The staff are fantastic especially the manager Callum
2. september 2023
Besvarelse fra FatFace - REIGATE 2
Hello Barbara
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful in Reigate store and…
Very helpful in Reigate store and efficient delivery exchange of item
1. august 2023
Besvarelse fra FatFace - REIGATE 2
Good Morning Salter, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew, I will make sure to pass this on. Have a great day! - JW
I love your clothes as they are so…
I love your clothes as they are so comfortable. The workmanship is superior
27. juli 2023
Besvarelse fra FatFace - REIGATE 2
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us . Take care – KS
Always a great customer experience.
7. juli 2023
Besvarelse fra FatFace - REIGATE 2
Good afternoon, Neal
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Reigate store.
Take care, JB
Summer wardrobe
The staff at the Reigate branch were very helpful. Really pleased with the quality and material of the items purchased… felt good value and stylish. Sorted for both myself and husband.
14. juni 2023
Besvarelse fra FatFace - REIGATE 2
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future.
I'll be sure to pass your comments on to the Reigate store too, it's great to read such lovely feedback!
Take care – LB
Besvarelse fra FatFace - REIGATE 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Delivered on time, true to size and great cloth quality
Fabulous product (jackets) , true to size and delivered on time. Will buy again
29. april 2023
Besvarelse fra FatFace - REIGATE 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.