Item is good quality and comfortable, with fabric that considers the environment. Ordered online-Smooth process to order and good delivery service. Staff in Newbury store were really helpful when I we... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The item is good quality, as expected. I love Fat face clothes. Just, who has chest size 40 D or over, order size XL, instead of L, because the chest size a bit small. My package was expected on 17th... Se mere
Virksomheden har svaret
I took my 98 yr old but still very fashionable grandmother into Fatface Newbury yesterday and we had a really great experience thanks to Trudie. She was so helpful searching out clothes in store that... Se mere
Virksomheden har svaret
Well lit shop, everything displayed well…..but…..on entering the store, no acknowledgement from the only member of staff who was looking at their laptop. No assistance at all, pleasant enough when w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
28 Parkway, RG14 1AY, Newbury, Berkshire, Storbritannien
- 01635 550664
4,6
Fremragende
100 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lovely dungarees!
I’ve wanted a pair of denim dungarees for AGES. And finally took the plunge with these and I’m so glad I did! So comfortable and look great!
In a size 16-18 and they fit perfectly!
11. april 2024
Besvarelse fra FatFace - NEWBURY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your Dungarees, and we look forward to welcoming you back soon.
Take care.- GM
Purchase not yet arrived in store
Fat Face have emailed asking for a review, when my purchase has not yet arrived in the shop I requested. I will up date my review when it has arrived. Many thanks
4. april 2024
Besvarelse fra FatFace - NEWBURY 2
Good morning,
Thank you for taking the time to leave your review.
I can confirm that your order arrived into store on 8th April and you should have received an email regarding this (this may have gone into your junk/spam folder) and so the order is ready to collect.
All the best, MM
Excellent quality sandals as always
Excellent quality sandals as always. I love Fat Face! Staff were super friendly and welcoming.
24. marts 2024
Besvarelse fra FatFace - NEWBURY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your item, and have enjoyed using our service. We look forward to welcoming you back soon!
Take care.- GM
Great friendly service in store.
5. februar 2024
Besvarelse fra FatFace - NEWBURY 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Efficiency when collecting item's.
25. november 2023
Besvarelse fra FatFace - NEWBURY 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Lovely dress
Lovely dress. Arrived promptly at store. Collection was easy and store staff helpful
22. november 2023
Besvarelse fra FatFace - NEWBURY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Love Fatface quality and style
Love Fatface quality and style. Little more expensive, maybe, but lovely styles that last. I can pick up orders from my local store at no extra cost too....wouldn't change a thing!
23. november 2023
Besvarelse fra FatFace - NEWBURY 2
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Besvarelse fra FatFace - NEWBURY 2
Hello Carol
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely friendly staff
3. november 2023
Besvarelse fra FatFace - NEWBURY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
ep
Simple transaction
Simple transaction. Great products, staff always helpful. What more do you need? 😃
27. oktober 2023
Besvarelse fra FatFace - NEWBURY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I ordered two shirts in the sale for my…
I ordered two shirts in the sale for my partner. They were promptly shipped to our local FF store. Polite sales assistant and shirts very good quality. Thank you.
17. oktober 2023
Besvarelse fra FatFace - NEWBURY 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Good quality clothes
Good quality clothes, fits to size. When ordering online it's very easy to use, with very clear product details. The fact that sustainability is at the forefront of the Fat Face brand is incredibly important & rewarding.
11. oktober 2023
Besvarelse fra FatFace - NEWBURY 2
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Very smooth easy order
Very smooth easy order , arrived at store and collected, very pleasant staff xxx
17. oktober 2023
Besvarelse fra FatFace - NEWBURY 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Gorgeous clothes
Ordered a nice coat for the winter, my usual size, but it was too big. Returned it, which was free, and ordered a smaller size which fits perfectly. Might be nice to be able to use the return form to return an item and order a different size at the same time.
26. september 2023
Besvarelse fra FatFace - NEWBURY 2
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care,
EP
I would like to thank the staff in the…
I would like to thank the staff in the Newbury store as I found them extremely helpful. They helped me with a return and find items in store. They were very polite and went out of their way to help.
28. august 2023
Besvarelse fra FatFace - NEWBURY 2
Hi Vikki
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service
Placing order very easy and quick.
Kept informed with process of order
Delivered to store for collection within 4 days.
Staff member at the Newbury Store was very helpful and friendly.
10. august 2023
Besvarelse fra FatFace - NEWBURY 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Great shop lovely staff
7. august 2023
Besvarelse fra FatFace - NEWBURY 2
Thank you for your review. We deeply appreciate your feedback! - RS
Besvarelse fra FatFace - NEWBURY 2
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items. Take care – KS
Besvarelse fra FatFace - NEWBURY 2
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Love all about the company!
quick delivery, good customer service, can exchange online goods I store, Easy returns. Great quality clothing! Love everything
2. juli 2023
Besvarelse fra FatFace - NEWBURY 2
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD
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