The item is good quality, as expected. I love Fat face clothes. Just, who has chest size 40 D or over, order size XL, instead of L, because the chest size a bit small. My package was expected on 17th... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fat Face shop placed an order and said it would arrive on 6 July. No sign of it by today 20 July. No contact from Fat Face at all. I phoned and was told it was on order. Why the company can't keep you... Se mere
Virksomheden har svaret
I took my 98 yr old but still very fashionable grandmother into Fatface Newbury yesterday and we had a really great experience thanks to Trudie. She was so helpful searching out clothes in store that... Se mere
Virksomheden har svaret
Really pleased with the quality of the clothes & they arrived when they said they would. Only thing the courier delivering threw the bag over our waist high fence instead of going through our gate,... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
28 Parkway, RG14 1AY, Newbury, Berkshire, Storbritannien
- 01635 550664
4,6
Fremragende
98 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I always find the staff are pleasant…
I always find the staff are pleasant and helpful. No rushing.
The clothes are lovely quality.
19. juli 2026
Besvarelse fra FatFace - NEWBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fat Face shop placed an order and said…
Fat Face shop placed an order and said it would arrive on 6 July. No sign of it by today 20 July. No contact from Fat Face at all. I phoned and was told it was on order. Why the company can't keep you informed without being chased?!
4. juli 2026
Besvarelse fra FatFace - NEWBURY 2
Hello Chris, thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, CM
Very helpful assistant
Very helpful assistant. Good changing room facilities. Great choice of clothing.
2. juli 2026
Besvarelse fra FatFace - NEWBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service from Trudy
Trudy was absolutely brilliant with a missing order - great initiative and got it all sorted. Really impressed and grateful.
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra FatFace - NEWBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The item is very good quality
The item is good quality, as expected. I love Fat face clothes. Just, who has chest size 40 D or over, order size XL, instead of L, because the chest size a bit small. My package was expected on 17th but even 20th didn't arrive. I called the customer service and next day, on Sunday I received my package and got back the P&P cost. Thank you customer service, you are amazing 👏
24. juni 2026
Besvarelse fra FatFace - NEWBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly Helpful staff
5. juni 2026
Besvarelse fra FatFace - NEWBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Was able to pick up my items quickly
Was able to pick up my items quickly. Staff member was lovely very polite. Whole process wass easy and items came before estimated time.
25. maj 2026
Besvarelse fra FatFace - NEWBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Polite in store and easy to use on…
Polite in store and easy to use on line. Good quality products.
18. maj 2026
Besvarelse fra FatFace - NEWBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great Local FatFace
In my local FatFace in Newbury Berkshire, the staff are very helpful & friendly.
30. april 2026
Besvarelse fra FatFace - NEWBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality
I love the clothes and the staff in Newbury are always helpful and friendly.
25. april 2026
Besvarelse fra FatFace - NEWBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great all-round!
Convenience if store pickup, speed (and cost) of delivery to the store and the helpfulness of the store assistant.
9. april 2026
Besvarelse fra FatFace - NEWBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always great quality and service!
13. marts 2026
Besvarelse fra FatFace - NEWBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - NEWBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly, welcoming staff and a lovely shopping experience
Customer service the way it should be. Friendly, welcoming and helpful staff. Nothing is too much trouble and everyone always happy to help. Many places could learn a lot from how these ladies run the store.
13. januar 2026
Besvarelse fra FatFace - NEWBURY 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service in store and on…
Excellent service in store and on delivery lovely changing rooms excellent quality clothing at fair price
6. januar 2026
Besvarelse fra FatFace - NEWBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A massive thank you to Gertrude in the…
A massive thank you to Gertrude in the Newbury Berkshire storefor help, kindness, suggestions and fantastic customer services. A great shop wonderful range of products for the ladies and gents with some good offers as well so a very enjoyable visit. Keep doing the magic, Gertrude & the team
17. oktober 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - NEWBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Easy website and efficient ordering
Ordered online and used click and collect. Communication timely and accurate. Product as expected and well packaged.
22. oktober 2025
Besvarelse fra FatFace - NEWBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff in shop very helpful
Staff in shop very helpful - parcel ready for collection next day. Have had to return one item but refund arranged at once.
4. september 2025
Besvarelse fra FatFace - NEWBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered coat in 2 sizes in the sale
Ordered coat in 2 sizes in the sale. Collected in store , tried on in store, selected the best fit and returned at counter in store.
Easy 😀
7. september 2025
Besvarelse fra FatFace - NEWBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really good quality.
Really pleased with the quality of the clothes & they arrived when they said they would. Only thing the courier delivering threw the bag over our waist high fence instead of going through our gate, so lucky that nothing breakable inside.
I had to return a few items as they didn’t suit me but that was easy & staff in store were polite and helpful.
19. august 2025
Besvarelse fra FatFace - NEWBURY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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