Banner for FatFace - MUMBLES

FatFace - MUMBLES Anmeldelser 132

TrustScore 5 ud af 5

4,8

6 Newton Road, SA3 4AT Mumbles, Glamorgan, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Fatface sell good quality , responsibly sourced , stylish clothes . All things that are important to me . I bought a beautiful dark pink linen shirt which I shall enjoy wearing .

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Great quality. Bought Sale items as on OAP wage now - but been a FatFace fan for yearrrrrrrs. Wish Mumbles shop were larger , but online service is great if item not in stock or my size- getting d... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ordered a T-shirt on-line. Received an e-mail confirmation as expected, but a few days later, I hadn't received a message to let me know my parcel would be ready to collect from the store. I contacted... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I bought a dress online which was too big - surprisingly! - so took it back to my local shop. They had the next size down, I tried it in and it fitted perfectly! Excellent customer service in the Mumb... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Tøjbutik
  2. Butik med modetilbehør
  3. Herretøjsbutik
  4. Dametøjsbutik

Skrevet af virksomheden

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Kontaktoplysninger

  • 6 Newton Road, SA3 4AT, Mumbles, Glamorgan, Storbritannien

  • 01792 368319

4,8

Fremragende

TrustScore 5 ud af 5

132 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Easy to order in sale

Easy to order in sale. Great quality T-shirt bought as gift.

19. april 2023
FatFace - MUMBLES-logo

Besvarelse fra FatFace - MUMBLES

Good afternoon,
Thank you for taking the time to leave your 5* review. Have a lovely day. Many thanks-AB.

Bedømt til 5 ud af 5 stjerner
FatFace - MUMBLES-logo

Besvarelse fra FatFace - MUMBLES

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Bedømt til 5 ud af 5 stjerner

Quality of the clothes is excellent and…

Quality of the clothes is excellent and order service is quick and easy. The shop assistant is very welcoming and helpful. An enjoyable experience.

2. april 2023
FatFace - MUMBLES-logo

Besvarelse fra FatFace - MUMBLES

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD

Bedømt til 5 ud af 5 stjerner
FatFace - MUMBLES-logo

Besvarelse fra FatFace - MUMBLES

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Bedømt til 4 ud af 5 stjerner

Love FatFace stuff

Love FatFace stuff, both the shops and the clothes. Good price as well

21. marts 2023
FatFace - MUMBLES-logo

Besvarelse fra FatFace - MUMBLES

Good afternoon, FatFace customer

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Mumbles store.

Take care, JB

Bedømt til 5 ud af 5 stjerner

Brillant service

9. marts 2023
FatFace - MUMBLES-logo

Besvarelse fra FatFace - MUMBLES

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LB

Bedømt til 5 ud af 5 stjerner

Great clothing

Great clothing. Fun to wear

16. december 2022
FatFace - MUMBLES-logo

Besvarelse fra FatFace - MUMBLES

Hi Kathryn, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 4 ud af 5 stjerner

The service was good

The service was good. I had ordered on line but was not happy with my things. The person to whom I returned them at my local store was pleasant and helpful.

13. november 2022
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Besvarelse fra FatFace - MUMBLES

Hello,
Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future.
All the best - KS

Bedømt til 5 ud af 5 stjerner

Friendly and efficient

6. november 2022
FatFace - MUMBLES-logo

Besvarelse fra FatFace - MUMBLES

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Bedømt til 5 ud af 5 stjerner

The tee shirt was perfect

The tee shirt was perfect; indigo die which will fade beautifully and a perfect fit!

21. august 2022
FatFace - MUMBLES-logo

Besvarelse fra FatFace - MUMBLES

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Bedømt til 5 ud af 5 stjerner

1st Class shopping experience!

Friday 5th August 2022 I shopped at this store and what a experience I had - amazing!
I was met by Becky with a smile on her face and a lovely bubbly persona, I don't like to be badgered around a store and explained I just wanted to browse.
The store was immaculate and your standards are very high there.
When I was ready to order some goods Becky was again on hand to look through the warehouse and at other stores, the whole transaction couldn't have been better.
As an ex Store Manager myself I know good service when I see it and this was great, from speaking with Becky I understand she is the Assistant Manager in the store.
I'd like to end by wishing a happy career in retail, I hope one day she has the pleasure of having her own store, I will be back again and only hope to deal with Becky again on my next visit.

7. august 2022
Uopfordret anmeldelse
FatFace - MUMBLES-logo

Besvarelse fra FatFace - MUMBLES

Hi Neil, Thank you so much for your positive feedback. It is always great to hear this. We hope to see you in store again very soon. Take care and have a great day! - ES

Bedømt til 5 ud af 5 stjerner

i've been wanting this bag for two…

i've been wanting this bag for two years, really wanted the brown however the black is just as iconic! love this bag, please do another colour!

23. juli 2022
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Besvarelse fra FatFace - MUMBLES

Hello Charlotte,
Thank you for your 5* review.
I am so happy to read that you are enjoying your FatFace bag. I will certainly feedback your request for more colours:)
Have a lovely weekend DW

Bedømt til 4 ud af 5 stjerner

My go to favourite shop

I like browsing in this fat face the assistants there are really helpful but they don’t jump at you as soon as you enter they let you look at clothes but are there if you need help I always seem to buy something because the clothes are of really good quality and nicely arranged only thing is there are too many nice things too choose from

25. juni 2022
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Besvarelse fra FatFace - MUMBLES

Good Afternoon Lesley

Thank you for taking the time to pass on feedback regarding your recent visit to the Mumbles store. Please be assured that this will be passed onto the crew members involved for you.

Have a good weekend!

EP

Bedømt til 5 ud af 5 stjerner

Very pleased

Happy with my new white cropped jeans, they look very good and are not as see through as some cheaper makes.

26. maj 2022
FatFace - MUMBLES-logo

Besvarelse fra FatFace - MUMBLES

Good afternoon Sue,
Thank you for leaving us this review about your purchase, it's great reading such positive comments about the quality product you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, LA

Bedømt til 1 ud af 5 stjerner

My parcel never turned up

My parcel never turned up. Delivery company called Evri sent me a message to say there was a problem then nothing and there’s no way to ring them up to complain. I won’t be using Fatface or Evri (knowingly) ever again. My time is more precious than to spend hours on hold to some call centre even if I can find a number to ring (which I can’t).

8. maj 2022
FatFace - MUMBLES-logo

Besvarelse fra FatFace - MUMBLES

Hi John, thank you for taking the time to leave your review. I am so sorry to hear that you are having troubles with your the delivery of your order. I have just chased this up with EVRi for you and also popped you an email which you will receive shortly. Take care, LE

Bedømt til 5 ud af 5 stjerner

Lovely knickers

Lovely knickers. Unable to get the right size or choice from a store near me. Would prefer to shop locally but online purchase was easy and quick.

8. april 2022
FatFace - MUMBLES-logo

Besvarelse fra FatFace - MUMBLES

Hi Sue, thank you for leaving your review. I am so pleased to hear that you had a great online shopping experience. Take care, LE

Bedømt til 5 ud af 5 stjerner
FatFace - MUMBLES-logo

Besvarelse fra FatFace - MUMBLES

Hi Jayne
I am so happy to read what a positive experience you had in Mumbles the store. I will be sure to pass this on to the wonderful team.
I hope you have a wonderful day! DW :)


Bedømt til 5 ud af 5 stjerner

I live local to my FatFace store

I live local to my FatFace store. There is always so much choice, which is of high quality. The staff there are so helpful and friendly, they make it easy to browse and shop. I bought most of my Christmas presents for my family and friends at my local store, Mumbles in Swansea.
Thank you.
David Morgan-Goldsmith

3. februar 2022
FatFace - MUMBLES-logo

Besvarelse fra FatFace - MUMBLES

Hi Steve, Thank you for leaving us your 5 star review.
I am pleased to read that your overall instore shopping experience is always a positive one and that you manage to find lots of Christmas presents. Will pass on the feedback to the store and I'm sure they will look forward to seeing you again soon. LM

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