Fatface sell good quality , responsibly sourced , stylish clothes . All things that are important to me . I bought a beautiful dark pink linen shirt which I shall enjoy wearing .
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great quality. Bought Sale items as on OAP wage now - but been a FatFace fan for yearrrrrrrs. Wish Mumbles shop were larger , but online service is great if item not in stock or my size- getting d... Se mere
Virksomheden har svaret
Ordered a T-shirt on-line. Received an e-mail confirmation as expected, but a few days later, I hadn't received a message to let me know my parcel would be ready to collect from the store. I contacted... Se mere
Virksomheden har svaret
I bought a dress online which was too big - surprisingly! - so took it back to my local shop. They had the next size down, I tried it in and it fitted perfectly! Excellent customer service in the Mumb... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
6 Newton Road, SA3 4AT, Mumbles, Glamorgan, Storbritannien
- 01792 368319
4,8
Fremragende
132 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It was a pleasure to receive such a caring & pleasant assistant. It makes shopping less stressful.
It was a pleasure to receive such a caring z
5. december 2024
Besvarelse fra FatFace - MUMBLES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Dedicated Fat Face customer
Dedicated Fat Face customer.
Tried to amend size only hours after placing order, no reply for days, then told couldn't.
Wasnt at storexwhen expected.
Told next day , so OK another trip into town when on holiday.
Only to find shop shut.
Till upgrade.
All my life worked in retail, till upgrades, software all done out of hours not 14.30 in the afternoon.
First and hope last bad experience.
New Mgr over came issue. But could've done a lot better.
15. august 2024
Besvarelse fra FatFace - MUMBLES
Good morning John
Thank you for taking the time to leave your review.
I am sorry to hear of your recent poor experience. I will be sure to pass your comments to the correct team for their feedback.
Take care, LE
QUALITY FROM FAT FACE
It is so easy to use this ap always prompt delivery and you can always rely on the quality of the clothes from Fat Face
19. august 2024
Besvarelse fra FatFace - MUMBLES
Hello Anne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The staff are pleasant and helpful
The staff are pleasant and helpful . I love the clothes as they are always such good quality.
13. august 2024
Besvarelse fra FatFace - MUMBLES
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent quality, great customer service
Lovely clothing, good quality, excellent friendly service from everyone at the mumbles store.
13. august 2024
Besvarelse fra FatFace - MUMBLES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy and Quick transation.
I ordered a skirt from Fat Face online, it was delivered to my local store before the 5 days, It was very easy to order, and collect my item. Very pleased with this experience, and I will definitely be ordering again. Thanks.
12. august 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - MUMBLES
Hi Christine,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Excellent service as usual.
29. juni 2024
Besvarelse fra FatFace - MUMBLES
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so pleased to read that you have enjoyed using our service, We hope you love your order!
Take care.- GM
Ordered a T-shirt on-line
Ordered a T-shirt on-line. Received an e-mail confirmation as expected, but a few days later, I hadn't received a message to let me know my parcel would be ready to collect from the store. I contacted Fat Face on-line, via their chat room service. They said that the courier had lost my parcel, so they re-ordered for me and the item was delivered to my home address the next day. Mistakes happen, but great service to rectify their fault and I am very pleased with the product and the service I received.
1. juli 2024
Besvarelse fra FatFace - MUMBLES
Good afternoon, Paul.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the service you received. I am so pleased to hear that we managed to resolve this issue so promptly for you. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Always great quality and service at…
Always great quality and service at Mumbles store management there is exemplary always friendly and helpful.
9. juni 2024
Besvarelse fra FatFace - MUMBLES
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you found the crew in our Mumbles store to be so friendly and helpful during your visit. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Lovely quality children’s tshirts
Lovely quality children’s tshirts. Very pleased with them.
30. april 2024
Besvarelse fra FatFace - MUMBLES
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality. We look forward to welcoming you back soon!
Take care.- GM
Fantastic service from friendly and…
Fantastic service from friendly and professional staff.
21. april 2024
Besvarelse fra FatFace - MUMBLES
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Polite and helpful
Easy to order
Amazing helpful customer assistance when I collected order
16. april 2024
Besvarelse fra FatFace - MUMBLES
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Besvarelse fra FatFace - MUMBLES
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Mumbles store to be so helpful and pleasant when you visited. I will be sure to pass on your lovely comments to the team.
All the best, MM
Besvarelse fra FatFace - MUMBLES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very helpful in store, couldn't have helped more
Post and delivery very prompt.
Simple and straightforward to order and no delays
Love the item!!
30. marts 2024
Besvarelse fra FatFace - MUMBLES
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order and that you found delivery to be quick. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Besvarelse fra FatFace - MUMBLES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent goods and delivery.
It is,always so easy to order online and collect at the Mumbles Fat Face, staff are always really friendly and helpful. The items I ordered for my grandchildren were perfect.
20. marts 2024
Besvarelse fra FatFace - MUMBLES
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Ordered on-line
Ordered on-line, delivered to local shop within a few days. Very helpful staff
19. marts 2024
Besvarelse fra FatFace - MUMBLES
Good afternoon Sonia,
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LC
Love the colour and the fabric Great buy
4. februar 2024
Besvarelse fra FatFace - MUMBLES
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
All good
I ordered the same item in another size as I wasn't sure which would be the best fit. Ordering was easy, delivery to store quick and returning the unwanted item in the shop also straightforward.
29. december 2023
Besvarelse fra FatFace - MUMBLES
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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