Ordered online for delivery to my local branch of FF. Pleased with the jeans I ordered and I was able to try on at the branch and could have returned them from the branch if necessary. Staff at the Ly... Se mere
Virksomheden har svaret

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ordered online for delivery to my local branch of FF. Pleased with the jeans I ordered and I was able to try on at the branch and could have returned them from the branch if necessary. Staff at the Ly... Se mere
Virksomheden har svaret
I ordered a pair of black Wellingjeans online but was sent blue ones in error. I returned them to my local Fatface store in Lymington. Store manager Sonia was very helpful and reordered another b... Se mere
Virksomheden har svaret
I have bought a number of Breton tops from Fat Face over recent years. The quality and fit has always been very good. They wash well and keep their shape. The staff in our Lymington store are always... Se mere
Virksomheden har svaret
Ordered Tall fit online as no stock in any local store. Jumper arrived with a fleck of orange wool knitted into the back. Willingly & efficiently exchanged at Lymington store. Tall fit was ordered a... Se mere
Virksomheden har svaret
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 1 34/35 High Street, SO41 9AF, Lymington, Hampshire, Storbritannien
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Superb customer service when I returned a pair of faulty socks. It says a lot about Fat Face's attitude towards customers and staff and reaffirms my loyalty as a customer.Thank you.

Besvarelse fra FatFace - LYMINGTON 2
Great service from the Lymington branch. They went out of their way to solve my problem with a happy conclusion.

Besvarelse fra FatFace - LYMINGTON 2
Fatface women’s zipped hoodies are excellent. Such a shame they have to be made in a 3rd world country. Great quality and worth paying extra for . Also very warm

Besvarelse fra FatFace - LYMINGTON 2
the products are whats great, they are just whats needed at different times of year.

Besvarelse fra FatFace - LYMINGTON 2
Ordered the suede jacket in sale, absolutely beautiful but sadly too small, had to return. Easy no problem return unfortunately larger size now sold out.

Besvarelse fra FatFace - LYMINGTON 2
I have been a regular customer of Fatface for many years and loved the products and service. Unfortunately for the last two years or so I have had to order on line as I’m disabled and have limited mobility, So my husband often has to return items to Lymington store for refund. The service from staff is exemplary. The customer service is excellent, as is the product.

Besvarelse fra FatFace - LYMINGTON 2
Went in for a browse and came out with the best purchase ever thanks to some sage advice from manager Sonia. Who knew that a simple wide black suede belt (that I would never have thought of buying) could transform my wardrobe? It’s revamped 5 dresses that just seemed a bit dated and given me the perfect graduation outfit. Thank you for listening!

Besvarelse fra FatFace - LYMINGTON 2
Ordered Tall fit online as no stock in any local store. Jumper arrived with a fleck of orange wool knitted into the back. Willingly & efficiently exchanged at Lymington store.
Tall fit was ordered as I am 6'3" but jumper proved to be very long so replacement was ordered in Regular fit. Body is a good fit and sleeves are amply long. 4 stars due fault in initial product but Lymington replacement service was 5 star.

Besvarelse fra FatFace - LYMINGTON 2
I find the website easy to use and the reviews really helpful in guiding me to ordering the right size. I love the shops and the staff are always so friendly and helpful. They really seem to love their jobs. My local shop is great and I love the disabled changing room. I could not manage in the normal changing rooms as I am blind and have mobility problems. Delivery is always good and quick and I really appreciate the free returns. The clothes are always great quality.

Besvarelse fra FatFace - LYMINGTON 2
Great service. I’ve now bought these shorts for my son, husband and brother. They love them!!

Besvarelse fra FatFace - LYMINGTON 2
Hi - very happy with all items ordered online and in store. Great quality: men's casual shorts, women's denim shorts and a zip-through hoodie.
Update: Also followed up with fantastic service after my review here.
I gave 3 stars as the sale email landed the same afternoon as I had shopped in-store paying full price for items that were in the sale. Very disappointing that the staff didn't (couldn't?) mention the sale and price-match it.
BUT, on seeing my review FatFace replied and got in touch, offering to price match! Within a week that's all sorted so I have had my price-match refund and am now impressed not just by the quality of products and ethics & approach of FatFace, but also by their Customer Service team too. Thank you, great service.

Besvarelse fra FatFace - LYMINGTON 2

Besvarelse fra FatFace - LYMINGTON 2

Besvarelse fra FatFace - LYMINGTON 2
Quick and easy ordering and delivery. Very pleased with Rose cardigan. Helpful staff in shop.

Besvarelse fra FatFace - LYMINGTON 2
Great packaging. High quality materials used. Excellent sewing standards, impeccable!
I bought this as a gift and sadly, it wasn't the right size.
Yet returns are no problem due to returns label given... keep up the good work FatFace...!!

Besvarelse fra FatFace - LYMINGTON 2
Just great shorts. I had bought two pairs at the FatFace in Lymington to take with me to France. They were so good - great fit, and for a bloke, great pockets - that I bought two more pairs online when I got back.

Besvarelse fra FatFace - LYMINGTON 2
Great pair of shorts, good quality finish and loving the choice of lengths and colours.

Besvarelse fra FatFace - LYMINGTON 2
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