Ordered online for delivery to my local branch of FF. Pleased with the jeans I ordered and I was able to try on at the branch and could have returned them from the branch if necessary. Staff at the Ly... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a pair of black Wellingjeans online but was sent blue ones in error. I returned them to my local Fatface store in Lymington. Store manager Sonia was very helpful and reordered another b... Se mere
Virksomheden har svaret
I have bought a number of Breton tops from Fat Face over recent years. The quality and fit has always been very good. They wash well and keep their shape. The staff in our Lymington store are always... Se mere
Virksomheden har svaret
Ordered Tall fit online as no stock in any local store. Jumper arrived with a fleck of orange wool knitted into the back. Willingly & efficiently exchanged at Lymington store. Tall fit was ordered a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
Unit 1 34/35 High Street, SO41 9AF, Lymington, Hampshire, Storbritannien
- 01590 672887
4,6
Fremragende
87 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very easy to use the website
Very easy to use the website to order and pay for purchases
1. februar 2025
Besvarelse fra FatFace - LYMINGTON 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
Easy to use website, straightforward ordering system, excellent communication with ease to collect at my local shop.
10. december 2024
Besvarelse fra FatFace - LYMINGTON 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Efficient service easy to order and…
Efficient service easy to order and quickly available to collect excellent 👌
12. november 2024
Besvarelse fra FatFace - LYMINGTON 2
Hello Karen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love the quality of FatFace clothes
Love the quality of FatFace clothes. So easy to order and delivered quickly. Also did a ‘click and collect’ order and returned a couple of items to store. First class service online and in the Lymington store.
2. november 2024
Besvarelse fra FatFace - LYMINGTON 2
Hello Sally
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
the whole process from purchase to…
the whole process from purchase to collection was entirely hassle free thank you
14. august 2024
Besvarelse fra FatFace - LYMINGTON 2
Hello Cynthia
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
In store very helpful staff
In store very helpful staff
On line good communication about delivery
11. august 2024
Besvarelse fra FatFace - LYMINGTON 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
Besvarelse fra FatFace - LYMINGTON 2
Hi Holly,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Ordered 9 days ago and still haven’t…
Ordered 9 days ago and still haven’t received my order!!!
15. juli 2024
Besvarelse fra FatFace - LYMINGTON 2
Good morning Marc
Thank you for taking the time to leave your review.
I am sorry to hear that you haven't received your order just yet. I can see that you have emailed in regarding this, and you will receive a response shortly.
Take care, LE
Amanda in the lymington branch was…
Amanda in the lymington branch was amazing so incredibly helpful with listening and choosing styles and patterns I would never of thought would suit me , I will go back and enjoy the service again as I brought over £500.00 worth of clothes as she helped build my confidence and widen my fashion sense
13. juli 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - LYMINGTON 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very quick delivery to my local store…
Very quick delivery to my local store and good quality and fit of chinos
1. juli 2024
Besvarelse fra FatFace - LYMINGTON 2
Hello Anthony
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always a pleasure to visit
Excellent service from the very friendly & helpful staff in the Lymington store
28. juni 2024
Besvarelse fra FatFace - LYMINGTON 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -LA
I like shopping with fat face the are…
I like shopping with fat face the are marvellous and washed lovely always fits lovely I like the style of clothing and worth the money
27. maj 2024
Besvarelse fra FatFace - LYMINGTON 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to read your positive feedback!
We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -SM
Lovely little country store with…
Lovely little country store with friendly helpful staff and well stocked x
15. maj 2024
Besvarelse fra FatFace - LYMINGTON 2
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
New experience
Not used you before but found great service from shop staff and online sales. Very efficient. Nice to shop with you
19. maj 2024
Besvarelse fra FatFace - LYMINGTON 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Besvarelse fra FatFace - LYMINGTON 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Great quality clothes
Great quality clothes, great having local store and always good, friendly service
22. april 2024
Besvarelse fra FatFace - LYMINGTON 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Beautiful, but too small
Blue Shirred Top
Lovely top, but on the small side so had to return. Beautiful blue colour.
It arrived in good time and the staff at Lymington were great.
Only thing is that it was still £26 even in the sale. I definitely wouldn't have bought it at full price.
Shame I had to return it.
23. marts 2024
Besvarelse fra FatFace - LYMINGTON 2
Hi there,
Thank you for taking the time to leave your review.
We are pleased to see your review on your new Fat Face item!
Take care. -GM
Used click and collect
Used click and collect. Quick easy to use when ordering. Good communication/ updates regarding delivery. Arrives quickly into my chosen Store
21. marts 2024
Besvarelse fra FatFace - LYMINGTON 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Card machine wouldn’t connect but the 2…
Card machine wouldn’t connect but the 2 ladies in charge sorted it and were calm, helpful and happy/positive.
30. marts 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - LYMINGTON 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Nice quality products…helpful staff
Nice quality products…helpful staff. Good sale reductions. Our dog always gets a biscuit!!
21. marts 2024
Besvarelse fra FatFace - LYMINGTON 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.