Latest purchase from Fat Face was a maxi skirt in their sale. I’m happy with colour,style and service. I ordered online, picked up from store, tried on in store and brought it home. A satisfied custo... Se mere
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Lokation
Skift lokationUnit 27 The Springs, Thorpe Park Approach, LS15 8GG Leeds Thorpe Park, West Yorkshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great choice of men’s clothing. I recently bought two short sleeve shirts; one on line and the other in the shop. They not only look great but the quality is excellent and, from past experience, fully... Se mere
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I love Fatface but they are going out of my price bracket, even in the sale sometimes. I also like the little metal Fatface logo but it’s not on the clothes now, which to me, takes away a bit of... Se mere
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I have been a FatFace customer for several years, but last week I experienced the best customer service I’ve ever had. I was helped by a lovely woman at the Leeds Thorpe Park store who was kind, pa... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
Unit 27 The Springs, Thorpe Park Approach, LS15 8GG, Leeds Thorpe Park, West Yorkshire, Storbritannien
- 01132 609465
4,7
Fremragende
161 anmeldelser
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Quality of the clothing
We frequently buy clothes for myself, husband and son at Fatface. I find the styles and quality of the garments superior to other brands.
The staff are always helpful in our local store at Springs Thorpe Park.
16. juli 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Good morning,
Thank you for taking the time to post your review.
I am so pleased that you are enjoying your recent purchase and that the quality is at the level we would expect. I am so pleased that you always find our crew in store to be helpful. I hope you continue to enjoy your shopping experience with us, both in store and online.
Take care, MM
Very helpful staff.
Very helpful staff in shop who put the order through for me. The shop was at Springs and they were very helpful.
18. juli 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Amazing customer Service!
I met two lovely ladies today at the Thorpe park store called, Angela and Emma! They were willing to help me and I left with exactly what I was looking for! Such polite and positive ladies who made my day, will definitely be coming back to this store as I experienced top quality service! Thank you!
20. juli 2023
Uopfordret anmeldelse
Besvarelse fra FatFace - LEEDS THORPE PARK
Hi Owen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Amazing experience
17. juli 2023
Uopfordret anmeldelse
Besvarelse fra FatFace - LEEDS THORPE PARK
Thank you for your 5* review regarding your recent visit to our Leeds Thorpe Park store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
I received my parcel on time
I received my parcel on time. The items I purchased fitted perfectly and the website was very easy to use.
20. juni 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Hi Lindi
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order and came on time
Easy to order and came on time. Helpful and friendly staff when collecting.
8. maj 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
easy to navigate online site
easy to navigate online site, useful local store collection
28. april 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Besvarelse fra FatFace - LEEDS THORPE PARK
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Speedy delivery
Received my item as on line, kept up to date with delivery details. 5/5
27. april 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Great store where shopping online or…
Great store where shopping online or in-store is always a positive experience. Helpful friendly staff and quality goods.
26. april 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Hi Catherine,
Thank you for your 5* review!
I'm very pleased to hear that you have had many great experiences with us and that you are happy with the service you received and the quality of our clothes.
I hope you have a lovely day!
All the best,
JH
Fast delivery & helpful staff in sore.
26. april 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Good afternoon,
Thank you for this review!
I'm very glad that your order arrived quickly and that you had a positive experience with our staff in store. We hope you continue to enjoy your shopping experience with us.
Have a great day!
JH
Besvarelse fra FatFace - LEEDS THORPE PARK
Hi Jessica,
Thank you for your 5* review!
I'm really pleased that you have received great customer service from our store colleagues. We hope you love your new purchase.
Have a lovely day!
JH
I went to pick up a click and collect…
I went to pick up a click and collect and the Staff at the springs leeds branch are brilliant. So helpful and super polite.
22. april 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Good afternoon, Carrie
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Leeds store.
Take care, JB
Always very good customer service
Always very good customer service. Nice shopping experience as nobody bothers you, you can browse but there is always someone there to then help or take payment. Always clean and tidy in the store too.
20. april 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Good afternoon, Deana
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Leeds store.
Take care, JB
Great experience
13. april 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Good quality clothing
13. april 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
The staff are amazing
The staff are amazing . Always pleasant and willing to help It a pleasure to shop at my branch at The Springs Leeds It is so nice to have staff that are enthusiastic and approachable.
12. april 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great shop and friendly staff with good…
Great shop and friendly staff with good stock and environment
25. marts 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you had such a great experience when in our Leeds Thorpe Park store recently. I will ensure that your comments are fed back to the store.
Take care, MM
Besvarelse fra FatFace - LEEDS THORPE PARK
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
I like the quality of the clothes
I like the quality of the clothes. The sizes are a bit difficult to gage in comparison to other companies, it seems to run a bit small but that is not unusual for a European company (and considering the American larger people). Most importantly, the order was shipped in a plastic bag which was a problem. During the shipping, someone slit the bag to see what was inside and to determine whether it was something worth taking. Luckily, none of the contents were deemed worth taking so I lucked out. But I received a bag that was already cut open and luckily none of the contents were either taken or had fallen out. For this reason, most companies choose to ship in a cardboard container, it avoids the possibility of someone easily opening it. It is more difficult to get a box open than to slice a plastic bag.
14. marts 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Hello Benjamin,
Thank you for taking the time to leave your review.
I will be sure to pass your feedback on regarding our sizes and packaging to the relevant department for their consideration.
Thank you, LE
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