Latest purchase from Fat Face was a maxi skirt in their sale. I’m happy with colour,style and service. I ordered online, picked up from store, tried on in store and brought it home. A satisfied custo... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 27 The Springs, Thorpe Park Approach, LS15 8GG Leeds Thorpe Park, West Yorkshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great choice of men’s clothing. I recently bought two short sleeve shirts; one on line and the other in the shop. They not only look great but the quality is excellent and, from past experience, fully... Se mere
I have been a FatFace customer for several years, but last week I experienced the best customer service I’ve ever had. I was helped by a lovely woman at the Leeds Thorpe Park store who was kind, pa... Se mere
Virksomheden har svaret
I like the quality of the clothes. The sizes are a bit difficult to gage in comparison to other companies, it seems to run a bit small but that is not unusual for a European company (and considering t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
Unit 27 The Springs, Thorpe Park Approach, LS15 8GG, Leeds Thorpe Park, West Yorkshire, Storbritannien
- 01132 609465
4,7
Fremragende
161 anmeldelser
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Extremely helpful staff
01/11/23-lunchtime. Spring, Thorpe Park, Leeds.
On this visit I was collecting an online order. When entering the store the friendly staff were both extremely helpful & welcoming. The parcel was quite large and Angela went above and beyond to make carrying it easier for me!
I would also like to thank FatFace for their truly dog friendly policy. I return regularly to the FatFace store at Spring, Leeds, as I am not only able to bring my dog, but the staff are so lovely with her. This store in particular is a credit to the brand.
1. november 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Customer focussed
Found an item on line but was listed as out-of-stock. Rang my local shop and they didn't have it either but the very helpful assistant managed to track one down for me! Really excellent customer service!
26. oktober 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Hello Jacky
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I didn’t receive a message to say my…
I didn’t receive a message to say my order had arrived at the store.
21. oktober 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Good Morning Jennifer,
Thank you for your feedback. I am so sorry to hear this but our team is sharing your comments with the relevant teams to help us improve service for us customers in the future. Thank you again and take care – KS
Fabulous bedding and easy for collection
Order came on time and the bedding is fabulous. Looking forward to seeing more.
19. oktober 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Love Fatface!
Friendly staff who are happy to help. Love the clothes, especially in the sale!
17. oktober 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Selected order on line for click…
Selected order on line for click collect, was easy to follow and requested Springs Thorpe Park. Recieved various emails on transit, of item and collected 3/4 days later. The quality of fat face clothing is excellent plus design, have several items been totally happy with all purchases. The staff in store are always, welcoming and helpful.
17. oktober 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Nice colourful choice of tops and…
Nice colourful choice of tops and helpful staff
20. oktober 2023
Uopfordret anmeldelse
Besvarelse fra FatFace - LEEDS THORPE PARK
Thank you for your 5* review regarding your recent visit to our Leeds Thorpe Park store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Besvarelse fra FatFace - LEEDS THORPE PARK
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Excellent staff
Friendly, professional staff. Quality goods. Airy, well organised store.
24. september 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Easy, good quality and prices
Easy to find products online and delivery to store so simple. Good quality items with reasonable price
27. september 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Good quality at an excellent price in…
Good quality at an excellent price in the sale and so easy with a local click and collect. Friendly staff in store
26. september 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care,
EP
Fab swimsuit absolutely love it
Fab swimsuit absolutely love it, fits perfectly and the service was excellent. Will definitely order from Fat Face again thank you
11. september 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Hello, Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived promptly and that you love your new item. Take care – SK
Besvarelse fra FatFace - LEEDS THORPE PARK
Hello Jason thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very quick delivery and was informed of…
Very quick delivery and was informed of all the stages.
22. august 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
My new favourite store
Staff great customer service
Great selection of clothing
Products of high quality
Refunds done quickly and efficiently
Store clean tidy and well presented.
My new favourite store
17. august 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Thank you for your review. We are pleased to hear of your positive shopping experience with us and we look forward to seeing you again soon! - RS
Easy to order and collect
Easy to order and collect. Perfect fit. Very happy with purchase.
13. august 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Good Afternoon
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Amazing quality clothing
Amazing quality clothing, very happy with my purchases. Highly recommend
9. august 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them - RS
Good place to shop
Very pleasant experience …the shop is well stocked and the staff are always friendly and very helpful.
8. august 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Back again at my favourite shop at The…
Back again at my favourite shop at The Springs, Leeds.It was” Sale Time “.Bought several items for myself and my husband.Amazing Sale.Thank you.
13. august 2023
Uopfordret anmeldelse
Besvarelse fra FatFace - LEEDS THORPE PARK
Thank you for leaving us your 5 star review.
I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!
Take care, SK
Great customer service
Great customer service, very friendly & helpful staff,
Great products & price
25. juli 2023
Besvarelse fra FatFace - LEEDS THORPE PARK
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
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