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FatFace - DIDCOT Anmeldelser 86

TrustScore 5 ud af 5

4,8

Unit 32 Orchard Centre, OX11 7LL Didcot, Oxfordshire, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I have been a Fatface fan since I discovered it in France skiing many years ago and was delighted when it made its way to the high Street. It has changed its style over the years but I find the quali... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

brought lovely pair of denim shorts with red gingham top. These shorts are perfect in every way. I haven't worn shorts in public ever (53 years) due to my large legs. After finding these shorts I w... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Always like to pop in when in town to take a look around the shop. I’ve found the teams in my local stores of Didcot, Wantage and Abingdon to be very friendly and helpful. They’ll even go to the trou... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Excellent experience ordering! Staff were friendly on collection. Unfortunately one of the T-shirts shrunk the first time we washed it …as per washing instructions. £30 is very expensive for a tshi... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Tøjbutik
  2. Butik med modetilbehør
  3. Herretøjsbutik
  4. Dametøjsbutik

Skrevet af virksomheden

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Kontaktoplysninger

  • Unit 32 Orchard Centre, OX11 7LL, Didcot, Oxfordshire, Storbritannien

  • 01235 813924

4,8

Fremragende

TrustScore 5 ud af 5

86 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Staff were very friendly and helpful

Staff were very friendly and helpful. I had to take something back and they made it very easy

29. januar 2024
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hi there,
Thank you for taking the time to leave your 5* review.

We are glad to hear you have had a great experience at one of our stores. We look forward to welcoming you back soon!

Take care. -GM

Bedømt til 5 ud af 5 stjerner

Boots are wonderful

Boots are wonderful, so comfortable too! arrived quick and pick up easy!

2. februar 2024
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Good Morning Ruth,

Thank you for taking the time to leave us a review!

I am glad to hear your order arrived with you promptly and you are happy with your new Fat Face boots, we bet you look fabulous in them! We really appreciate your positive feedback!

We look forward to welcoming you back soon!

Kind Regards, JW

Bedømt til 5 ud af 5 stjerner

Friendly helpful staff

Friendly help

26. januar 2024
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Bedømt til 5 ud af 5 stjerner

Welcoming

Staff welcoming, friendly and helpful. Clothes easy to find, with help on hand if needed. Able to walk in with my well behaved dog, which makes it easier and more accessible to me to be able to shop. It also means I spend more money!

30. december 2023
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hello there

Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Didcot store - this is great to hear.

Take care, RL

Bedømt til 5 ud af 5 stjerner

Very easy to order and quick delivery

Very easy to order and quick delivery. Staff also very friendly when I went to collect in store. Will use again.

7. december 2023
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

Great

Great service

24. november 2023
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Bedømt til 5 ud af 5 stjerner
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Bedømt til 5 ud af 5 stjerner

Great items

Great items, good service easy to return

20. november 2023
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

Didcot FatFace staff made the…

Didcot FatFace staff made the collection an enjoyable visit. Thank you

18. november 2023
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Bedømt til 5 ud af 5 stjerner

Easy online order to collect in store

Easy online order to collect in store. Handbag strap ordered on 12th ready for collection on 18th.
Perfect!

12. oktober 2023
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS

Bedømt til 5 ud af 5 stjerner
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD

Bedømt til 5 ud af 5 stjerner

Swift first class service

Swift first class service, returns easy with very friendly service

11. juni 2023
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! LB

Bedømt til 5 ud af 5 stjerner
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hi Dorian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

Swift service

Swift service. Bandana is as expected

7. maj 2023
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! - RS

Bedømt til 5 ud af 5 stjerner

Lovely Staff and Beautiul Designs

Lovely Staff, and Great Quailty of clothes, and lovely designs!!

22. april 2023
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hi Jenny
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

Successful shop

Very quick ordering service. Emailed me when ready for collection. Bought a couple more items in the sale when I went to collect my online order - all in all a successful shop!

17. april 2023
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! LB

Bedømt til 5 ud af 5 stjerner

Great service

The service is always very good - and very quick. Very convenient to pick up from Didcot store - free parking for 2 hours.

13. april 2023
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Thankyou for taking the time to leave a review, we are so happy to hear you have had such a positive experience with our click and collect service - All the best, BP

Bedømt til 4 ud af 5 stjerner

Excellent ordering via the website

Excellent ordering via the website, but a little disappointed that the order took a week to arrive at the store.

31. marts 2023
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hey there Jeff,

Thank you for leaving your review.

It's great to learn that ordering online was a great experience for you, it is a shame that your order took a little longer to arrive to store as expected. We aim to get orders delivered to store within 3-5 days, but may take a little longer if we are in a promotional period. So sorry for any disappointment caused by this.

If we can help you with anything, please do not hesitate to get in touch with our friendly customer experience team!

Have a great day.

Take care, CT

Bedømt til 5 ud af 5 stjerner
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hi Janet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

Importance of customer service

Amanda was lovely, she couldn't have been more helpful, even though she was full of cold! As always the sales never fail to please 🙏.

17. januar 2023
Uopfordret anmeldelse
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Good afternoon, Joanne

Thank you for leaving us this review about your instore shopping experience.

It's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Didcot store.

Take care and stay warm. JB

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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