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FatFace - DIDCOT Anmeldelser 86

TrustScore 5 ud af 5

4,8

Unit 32 Orchard Centre, OX11 7LL Didcot, Oxfordshire, GB


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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I have been a Fatface fan since I discovered it in France skiing many years ago and was delighted when it made its way to the high Street. It has changed its style over the years but I find the quali... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

brought lovely pair of denim shorts with red gingham top. These shorts are perfect in every way. I haven't worn shorts in public ever (53 years) due to my large legs. After finding these shorts I w... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Always like to pop in when in town to take a look around the shop. I’ve found the teams in my local stores of Didcot, Wantage and Abingdon to be very friendly and helpful. They’ll even go to the trou... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Excellent experience ordering! Staff were friendly on collection. Unfortunately one of the T-shirts shrunk the first time we washed it …as per washing instructions. £30 is very expensive for a tshi... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Tøjbutik
  2. Butik med modetilbehør
  3. Herretøjsbutik
  4. Dametøjsbutik

Skrevet af virksomheden

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Kontaktoplysninger

  • Unit 32 Orchard Centre, OX11 7LL, Didcot, Oxfordshire, Storbritannien

  • 01235 813924

4,8

Fremragende

TrustScore 5 ud af 5

86 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Lovely staff

Lovely staff, always polite and helpful

10. januar 2025
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

The collection from my local shop was…

The collection from my local shop was very easy and my daughter is delighted with her Xmas present

26. december 2024
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

Very happy to continue using FatFace online

Easy to navigate website and online ordering procedure. Efficient management and communication from FatFace. Quick notification for store collection. Polite and helpful staff at store when collecting. Overall, I will continue to use FatFace online services.

30. november 2024
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

Picked up item

Picked up item, quickly and efficiently, friendly staff

26. november 2024
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

Quick service and lovely clothes

Quick service and lovely clothes. Which fit!

20. oktober 2024
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hello Melanie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

Love the shop

Love the shop. Found what I liked and friendly service. Not always easy in a wheelchair

29. august 2024
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hello Hatty
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

Great service as always

Great service as always

19. august 2024
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

Great Service.

Even though it was very close to the end of the day, I received excellent service. The staff were friendly and helpful.

14. august 2024
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Bedømt til 5 ud af 5 stjerner

Lovely well displayed shop

Lovely well displayed shop, friendly and helpful staff.

2. august 2024
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Bedømt til 1 ud af 5 stjerner

Disappointed

My experience with Fat Face was disappointing, I never received my order, even thro I was told it was delivered by someone on email. When I got through on the phone I was told that everything the person on the email had told me was wrong. I gave up in the end and asked for a refund. So I’m just waiting for that now. Let’s see if they can do that with any drama.

8. juli 2024
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Good morning Caroline

Thank you for your review.

I am sorry to hear that you didn't receive your C&C order. I can see that this was refunded as per my colleagues email to you on 18th July.

Thank you, LE

Bedømt til 1 ud af 5 stjerner

Never received order lost and no…

Never received order lost and no communication from fat face at all customer service rubbish even though local shop very helpful very disappointed

8. juli 2024
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Good afternoon Sarah
Thank you for taking the time to leave your review.

I am sorry to hear that you haven't received your C&C parcel just yet - I can understand that this is disappointing.

I will contact you now via email to resolve this issue for you.

Take care, LE

Bedømt til 5 ud af 5 stjerner

the whole service is very nice

the whole service is very nice, I will come to choose fatface again.

19. juni 2024
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 3 ud af 5 stjerner

Excellent experience ordering

Excellent experience ordering! Staff were friendly on collection.
Unfortunately one of the T-shirts shrunk the first time we washed it …as per washing instructions. £30 is very expensive for a tshirt. This was a Father’s Day treat.

10. juni 2024
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hi there,
Thank you for taking the time to leave us your review.

I am pleased to hear you had a positive ordering experience with us!

I am sorry to hear this item has not lived up to our usual high standards. Please feel free to get in touch with our friendly customer service team so we can look into this for you - customerservices@fatface.com

Take care. -GM

Bedømt til 5 ud af 5 stjerner

The staff in this store are consistent…

The staff in this store are consistent in their excellent service skills. They always make you feel as if you are their only customer of the day. Thank you

10. juni 2024
Uopfordret anmeldelse
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hi there,

Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.

Take care. -LA

Bedømt til 5 ud af 5 stjerner

Collected an item from Didcot branch

Collected an item from Didcot branch. As always staff really pleasant and friendly.

23. maj 2024
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Good afternoon, Ann.

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Didcot store.

Take care, JB

Bedømt til 5 ud af 5 stjerner

not much

very friendly people in this shop

25. april 2024
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

Great service

The ordering and collection was really easy. The t shirt is a perfect fit and lovely fabric.

5. april 2024
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – TS

Bedømt til 4 ud af 5 stjerner

Very helpful ladies in the store

Very helpful ladies in the store

11. februar 2024
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Bedømt til 5 ud af 5 stjerner

Arrived in good time

Arrived in good time , staff helpful.

13. februar 2024
FatFace - DIDCOT-logo

Besvarelse fra FatFace - DIDCOT

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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