The staff are always very helpful and friendly. I like the clothes. Always something a bit different, but wearable. The fabric is usually lovely.
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Being bombarded with emails requesting a review…..of what? I did a click & collect,I clicked,it was delivered & I collected. All as smooth as one would expect these days ie good communication & pleasa... Se mere
Virksomheden har svaret
I have been a Fatface fan since I discovered it in France skiing many years ago and was delighted when it made its way to the high Street. It has changed its style over the years but I find the quali... Se mere
Virksomheden har svaret
Excellent experience ordering! Staff were friendly on collection. Unfortunately one of the T-shirts shrunk the first time we washed it …as per washing instructions. £30 is very expensive for a tshi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
Unit 32 Orchard Centre, OX11 7LL, Didcot, Oxfordshire, Storbritannien
- 01235 813924
4,8
Fremragende
96 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very friendly staff, shopping hours a little tight!
Very friendly staff, got my package right away... the only thing blocking a 5* is the fact the shop is the retailer closing the earliest on the whole plaza. 5:30PM, is very tight for any people with a working job to reach in time! Most other shops around close at 6:00PM or 7:00PM. thanks!
9. september 2025
Besvarelse fra FatFace - DIDCOT
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Always a good experience
Always like to pop in when in town to take a look around the shop. I’ve found the teams in my local stores of Didcot, Wantage and Abingdon to be very friendly and helpful. They’ll even go to the trouble of calling between stores to find what you’re looking for if they don’t have it in your particular size!
I’ve also found ordering and delivery online to be easy and trouble free, although I have now found out this can be done in store too.
25. august 2025
Besvarelse fra FatFace - DIDCOT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great servcie and products
3. september 2025
Besvarelse fra FatFace - DIDCOT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Everyone in the didcot store is very…
Everyone in the didcot store is very friendly and helpful. A very pleasant shopping experience
24. august 2025
Besvarelse fra FatFace - DIDCOT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy store collection and easy to…
Easy store collection and easy to return unwanted items.
12. august 2025
Besvarelse fra FatFace - DIDCOT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fabulous long lasting clothes
Fabulous long lasting clothes, suitable for ages and sizes
14. august 2025
Besvarelse fra FatFace - DIDCOT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - DIDCOT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Well done Fatface……….again
Ordered on line. Really good website and really lovely clothes
1. april 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - DIDCOT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - DIDCOT
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The collection from my local shop was…
The collection from my local shop was very easy and my daughter is delighted with her Xmas present
26. december 2024
Besvarelse fra FatFace - DIDCOT
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very happy to continue using FatFace online
Easy to navigate website and online ordering procedure. Efficient management and communication from FatFace. Quick notification for store collection. Polite and helpful staff at store when collecting. Overall, I will continue to use FatFace online services.
30. november 2024
Besvarelse fra FatFace - DIDCOT
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besvarelse fra FatFace - DIDCOT
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besvarelse fra FatFace - DIDCOT
Hello Melanie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love the shop
Love the shop. Found what I liked and friendly service. Not always easy in a wheelchair
29. august 2024
Besvarelse fra FatFace - DIDCOT
Hello Hatty
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besvarelse fra FatFace - DIDCOT
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great Service.
Even though it was very close to the end of the day, I received excellent service. The staff were friendly and helpful.
14. august 2024
Besvarelse fra FatFace - DIDCOT
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Besvarelse fra FatFace - DIDCOT
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Disappointed
My experience with Fat Face was disappointing, I never received my order, even thro I was told it was delivered by someone on email. When I got through on the phone I was told that everything the person on the email had told me was wrong. I gave up in the end and asked for a refund. So I’m just waiting for that now. Let’s see if they can do that with any drama.
8. juli 2024
Besvarelse fra FatFace - DIDCOT
Good morning Caroline
Thank you for your review.
I am sorry to hear that you didn't receive your C&C order. I can see that this was refunded as per my colleagues email to you on 18th July.
Thank you, LE
Never received order lost and no…
Never received order lost and no communication from fat face at all customer service rubbish even though local shop very helpful very disappointed
8. juli 2024
Besvarelse fra FatFace - DIDCOT
Good afternoon Sarah
Thank you for taking the time to leave your review.
I am sorry to hear that you haven't received your C&C parcel just yet - I can understand that this is disappointing.
I will contact you now via email to resolve this issue for you.
Take care, LE
the whole service is very nice
the whole service is very nice, I will come to choose fatface again.
19. juni 2024
Besvarelse fra FatFace - DIDCOT
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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