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FatFace - BEVERLEY Anmeldelser 200

TrustScore 4.5 ud af 5

4,7

52/53 Saturday Market Place, HU17 8AA Beverley, North Humberside, GB


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Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Received quite quickly but could of been earlier as received the notification the parcel was ready to collect at 6.40pm when the shop was shut.. the manager said the delivery was v late in the previou... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I ordered some dresses for a wedding which came into store ( Beverley). The ladies in store helped me so much - advised a different size, managed the returns and ordering, recognised me when I came ba... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Easy to order online, lovely styles and quality clothing. The fabric is always high quality. The sizing is dependable (not the case in other shops!) and instore the staff are always friendly, welcomin... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good qual... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Tøjbutik
  2. Butik med modetilbehør
  3. Herretøjsbutik
  4. Dametøjsbutik

Skrevet af virksomheden

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Kontaktoplysninger

  • 52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, Storbritannien

  • 01482 880039

4,7

Fremragende

TrustScore 4.5 ud af 5

200 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Fabulous little coat

Fabulous little coat. My daughter loves it. I love the colours and quality of materials used. Always on trend and stylish. I guess that's why we keep coming back. Washes well and always looks gorgeous on. Fabulous 👌

22. november 2023
FatFace - BEVERLEY-logo

Besvarelse fra FatFace - BEVERLEY

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Bedømt til 5 ud af 5 stjerner

Pleasant staff when collected parcel

Pleasant staff when collected parcel. No problems

25. november 2023
FatFace - BEVERLEY-logo

Besvarelse fra FatFace - BEVERLEY

Hello Carole
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

Lovely quality

First time I have ordered from FatFace and I was very pleased with the garments. They arrived quickly and the quality is very good.

24. november 2023
FatFace - BEVERLEY-logo

Besvarelse fra FatFace - BEVERLEY

Good afternoon, Barbara.

Thank you for your feedback regarding your recent online order.

I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.

Take care, JB

Bedømt til 5 ud af 5 stjerner

Quality and good fit

24. november 2023
FatFace - BEVERLEY-logo

Besvarelse fra FatFace - BEVERLEY

Good afternoon, David.

Thank you for your feedback regarding your recent online order.

We hope you love your new items and continue to enjoy shopping with us.

Take care, JB

Bedømt til 5 ud af 5 stjerner

No hassle order.

No hassle order which did not take long to arrive at my designated store. Very pleased with the goods at a reasonable price.

21. november 2023
FatFace - BEVERLEY-logo

Besvarelse fra FatFace - BEVERLEY

Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP

Bedømt til 5 ud af 5 stjerner

Good quality

Good quality, easy to use on line ordering and friendly staff in store.

7. november 2023
FatFace - BEVERLEY-logo

Besvarelse fra FatFace - BEVERLEY

Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP

Bedømt til 4 ud af 5 stjerner

Quick service click and collect to the…

Quick service click and collect to the Beverley store will use this set again thankyou fatface

31. oktober 2023
FatFace - BEVERLEY-logo

Besvarelse fra FatFace - BEVERLEY

Hello Clara
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Bedømt til 5 ud af 5 stjerner

I ordered a tshirt in the sale

I ordered a tshirt in the sale, I absolutely love it. This is the second tshirt I have bought from them, I'll definitely be buying from them again. The quality is fantastic.
The customer service was awesome, very fast & friendly.

22. oktober 2023
FatFace - BEVERLEY-logo

Besvarelse fra FatFace - BEVERLEY

Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS

Bedømt til 1 ud af 5 stjerner

Ordered a purse over a week ago

Ordered a purse over a week ago, said it would be posted in 48hrs. Emailed yesterday to be told they were on the case and would contact me today. But nothing!

25. oktober 2023
FatFace - BEVERLEY-logo

Besvarelse fra FatFace - BEVERLEY

Good Morning Polly,
Thank you for your feedback. I am so sorry for the delay with your order. I have spoken to the store management this morning and they are investigating this with the warehouse team. I have also emailed you directly regarding this delay. Thank you again for your patience and understanding regarding this. Take care - KS

Bedømt til 5 ud af 5 stjerner

Great service

Great service, great clothing, simply the best

17. oktober 2023
FatFace - BEVERLEY-logo

Besvarelse fra FatFace - BEVERLEY

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS

Bedømt til 5 ud af 5 stjerner

Really attentive and helpfull staff..

28. oktober 2023
Uopfordret anmeldelse
FatFace - BEVERLEY-logo

Besvarelse fra FatFace - BEVERLEY

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Bedømt til 5 ud af 5 stjerner

Lovely store

The lady was really helpful, had plenty of time for me and was chatty and friendly. Even though I had several returns she still made me feel like a valued customer. I would happily shop here again

19. oktober 2023
FatFace - BEVERLEY-logo

Besvarelse fra FatFace - BEVERLEY

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Bedømt til 5 ud af 5 stjerner

Great service

Great service - unfortunately I had to return this item but this was quick and easy to do

22. september 2023
FatFace - BEVERLEY-logo

Besvarelse fra FatFace - BEVERLEY

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 3 ud af 5 stjerner

Online ordering wad disappointing

I ordered 2 dresses to be delivered to my closest store for pick up. When I opened the parcel only 1 dress was in the packaging with an invoice stating 2 dresses. I rang the store who advised there were no other parcel for collection and would ring customer service for them to send the missing dress out. They advised both dresses had been sent and they did not have another dress. This was not the case. Payment for the dress had been taken and advice invoice sent stating 2 dresses were in the parcel. They advised they will refund the money but that is not the issue. The shop assistant in the store was very polite and helpful and helped sort out the issue. I would recommend the store. I no longer trust Fat Face online and in the future would only buy from the store.

6. september 2023
FatFace - BEVERLEY-logo

Besvarelse fra FatFace - BEVERLEY

Hello Dawn, thank you for taking the time to leave a review.

I'm really sorry to hear that your Devin Bandana Dress didn't arrive in your parcel. I can see that you have spoken to my colleague and she has refunded £35.00 back to your PayPal account. Sadly when an item is missing from an order and is unavailable for re-order on our website, the next best thing is to process a refund for the item, so I'm really sorry that we were unable to help further.

It's great to hear that our store crew in Beverley were able to help out, and I'll be sure to pass your feedback on. I'll pass your comments to our warehouse team too, so they are aware of this issue.

I hope your next shopping experience with us is more positive.

All the best, LB

Bedømt til 5 ud af 5 stjerner

Efficient friendly service

Efficient friendly service. Love the clothes too 😍

5. september 2023
FatFace - BEVERLEY-logo

Besvarelse fra FatFace - BEVERLEY

Hi Gary
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

Lovely shop and clothes

Fat Face staff are always helpful and friendly. The clothes are great quality and beautifully made.

3. september 2023
FatFace - BEVERLEY-logo

Besvarelse fra FatFace - BEVERLEY

Hello Annie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

Prompt delivery

Prompt delivery, items as advertised

25. august 2023
FatFace - BEVERLEY-logo

Besvarelse fra FatFace - BEVERLEY

Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS

Bedømt til 5 ud af 5 stjerner

Just love the clothes etc from here…

Just love the clothes etc from here although a little expensive they are good quality, but I tend to wait for sales mainly, but do love Fat Face

23. august 2023
FatFace - BEVERLEY-logo

Besvarelse fra FatFace - BEVERLEY

Hello Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

Helpful

Helpful, friendly staff in store. Great website.

Lovely clothing. Great quality and true to size.

23. august 2023
FatFace - BEVERLEY-logo

Besvarelse fra FatFace - BEVERLEY

Hello Lisa
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

Good on line and in shop experience

Ordered items on line to be delivered to my local fatface shop who didn’t have my size in stock. Good progress updates and quick delivery. Easy collection from shop - bought another item in the sale whilst in there. The item I bought - a hoodie - fits well, is an attractive colour and is well made.

15. august 2023
FatFace - BEVERLEY-logo

Besvarelse fra FatFace - BEVERLEY

Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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