Received quite quickly but could of been earlier as received the notification the parcel was ready to collect at 6.40pm when the shop was shut.. the manager said the delivery was v late in the previou... Se mere
Virksomheden har svaret
Lokation
Skift lokation52/53 Saturday Market Place, HU17 8AA Beverley, North Humberside, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered some dresses for a wedding which came into store ( Beverley). The ladies in store helped me so much - advised a different size, managed the returns and ordering, recognised me when I came ba... Se mere
Virksomheden har svaret
Easy to order online, lovely styles and quality clothing. The fabric is always high quality. The sizing is dependable (not the case in other shops!) and instore the staff are always friendly, welcomin... Se mere
Virksomheden har svaret
Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good qual... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, Storbritannien
- 01482 880039
4,7
Fremragende
200 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Well made clothes
I really like FatFace, the clothes are always well made and the materials seem quite unique and different.
Good fit, competitively priced, friendly staff in store. Would definitely recommend.
21. marts 2024
Besvarelse fra FatFace - BEVERLEY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
I love that Fat Face clothes flatter…
I love that Fat Face clothes flatter any size and shape. Their quality is excellent and because of this, worth the money as they last for ages!!!
11. februar 2024
Besvarelse fra FatFace - BEVERLEY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
I love this jumper.
I love this jumper, great colour and fit. Beverley shop staff always friendly and helpful.
5. februar 2024
Besvarelse fra FatFace - BEVERLEY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Quality clothing
4. februar 2024
Besvarelse fra FatFace - BEVERLEY
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Customer service excellent, Jean sizes not
Whilst your customer service in store was excellent when I returned my items, I was really disappointed I had to return them. I found the sizes of the jeans difficult. I tried 3 sizes, 10, 12 and 14. The 10 far too small, the 12 could get on but couldn’t fasten and the 14 went on and fastened but was way too big. The style and colour of the jeans was lovely, just a shame the sizes didn’t work for me.
3. februar 2024
Besvarelse fra FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave your review.
We are so pleased to hear your feedback regarding customer service.
I am so sorry to learn that the sizing of this item was not quite right for you on this occasion. We will escalate your feedback regarding the sizing to our garment tech department for review.
If there is anything else we can support with, please do not hesitate to get in touch with our friendly customer service team.
Take care - GM
Friendly, helpful staff
The Sales Assistant was so helpful and knowledgeable when I was trying to find the perfect jeans. Only moan is that it was too hot in the shop!
31. januar 2024
Besvarelse fra FatFace - BEVERLEY
Hello Caroline
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love FatFace
I love shopping at Fatface . The clothes are always my kind of fashion and good quality. Staff are always friendly and helpful
18. januar 2024
Besvarelse fra FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave your 5* review.
We are pleased to hear your feedback on your purchases, and that you have had such lovely experiences at one of our stores.
We hope you love your purchases and look forward to welcoming you back soon.
Take care. -GM
Delivered on time and the delivery man…
Delivered on time and the delivery man was really polite and friendly
Returned 2 items and the shop assistant was really good
Couldn’t fault the service
17. januar 2024
Besvarelse fra FatFace - BEVERLEY
Good Afternoon Kerry,
Thank you for taking the time to leave us a review!
I am glad to hear you have had such a positive experience when shopping with us! I will make sure this feedback is passed on, we appreciate such kind words from our customers.
We look forward to welcoming you back soon!
Kind Regards, JW
Great clothes
Great clothes, last for ages and really comfy. Staff always friendly at the Beverley shop and willing to help.
3. januar 2024
Besvarelse fra FatFace - BEVERLEY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Besvarelse fra FatFace - BEVERLEY
Hi Elizabeth,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Staff are friendly and helpful
Staff are friendly and helpful. We can take our dogs in and they are given treats which is lovely. The clothes are made well and fit well. I only wish the store in Beverley was a little larger so we could have a larger variety. However - I also buy online
8. januar 2024
Besvarelse fra FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. Our store crew love meeting your furry friends! We hope you love your purchase and look forward to welcoming you back soon. Please note we will pass your feedback to the appropriate department.
Take care, LC.
Speedy delivery well packaged garments…
Speedy delivery well packaged garments excellent quality and true to size
Beverly store excellent customer service , lovely well presented store
2. januar 2024
Besvarelse fra FatFace - BEVERLEY
Hi Alison,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Great service at Beverley Store with…
Great service at Beverley Store with fantastic helpful assistants nothing is too much trouble ..and love the quality of the clothes
2. januar 2024
Besvarelse fra FatFace - BEVERLEY
Hello Sherry
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great no worries
29. december 2023
Besvarelse fra FatFace - BEVERLEY
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you have no worries when shopping with us and I hope you continue to enjoy your experience with us both in store and online.
All the best, MM
Lovely clothes
Lovely clothes, lovely shops, smashing service, shopping in the sale rocks
29. december 2023
Besvarelse fra FatFace - BEVERLEY
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a good experience in our Beverley store. I will be sure to pass on your comments to the team.
All the best, MM
Helpful staff and great jumper
20. december 2023
Besvarelse fra FatFace - BEVERLEY
Hello Kirsty
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Customer service at its best
I ordered on line which came very quickly but had to return some items to the store in Beverley and the staff was so helpful and friendly. Very efficient.
18. december 2023
Besvarelse fra FatFace - BEVERLEY
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you find our crew in our Beverley store to be so friendly and helpful. I will be sure to pass on your comments to the team.
All the best, MM
Lightweight dress
Lightweight dress. Good style. Red glitter throughout - not as expected, so I sent it back. I thought it would be navy with silver glitter. Ordered online. Friendly staff when I collected it.
2. december 2023
Besvarelse fra FatFace - BEVERLEY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Besvarelse fra FatFace - BEVERLEY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Easy ordering on line
Easy ordering on line. Chose to pick up from local store. Item was delivered within time stated. Collection from store was smooth & uncomplicated. Store staff cheerful & efficient
21. november 2023
Besvarelse fra FatFace - BEVERLEY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.