I find the on line ordering very easy. Collecting in store is easy. I recently called the customer service number to ask about some V&A print trousers which I wanted to exchange for a smaller size,... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Quick delivery, well-made, stylish clothes and professional staff. I had to return items as they were too large and all staff I encountered in your Bath branch were friendly, helpful and polite.
Virksomheden har svaret
Quick delivery , good quality and nice style . Reasonable price also . Will definitely come back again and highly recommend . Than you Fatface !
Virksomheden har svaret
Not recommend to work here (unless you are normal) Not a good place to work if you are autistic or have any hidden disabilities, she will treat you unfairly and is mean (in private, never shows it... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
4 St Lawrence Street, SouthGate, BA1 1AN, Bath, Somerset, Storbritannien
- 01225 465752
4,7
Fremragende
189 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Goods with damaged packaging on display…
Goods with damaged packaging on display at same price as ordinary sale items-they could hardly be used as presents
3. januar 2026
Besvarelse fra FatFace - BATH
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Quality, well fitting high street clothes
It’s nice to find quality, well fitting men’s clothes on the high street. Fat Face’s sales also seem genuine and they have plenty of sizes available (not always the case in sales where the only items left are xxxxl or xxxxs. The staff could be a little bit more attentive and welcoming.
2. januar 2026
Besvarelse fra FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very friendly and helpful
15. december 2025
Besvarelse fra FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love FatFace
Love FatFace - and especially love the fact that they have 100 cotton - more organic cotton though please. Helps the people who grow it and the planet. 💚
12. december 2025
Besvarelse fra FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Happy happy happy
All good- sale prices, people, delivery, returns! Sale prices are especially appreciated at the moment! Thank you!
27. oktober 2025
Besvarelse fra FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good clothing at sensible sale prices…
Good clothing at sensible sale prices with returns managed superbly by staff at the till.
27. oktober 2025
Besvarelse fra FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brown suede boots
Great products.
Excellent service both online and at Bath Southgate store.
Thanks.
12. september 2025
Besvarelse fra FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality hoodie as usual free…
Good quality hoodie as usual free delivery to store all very good.
12. september 2025
Besvarelse fra FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service way to order
Excellent service way to order, I did this to my local shop. Tried on my items and returned items that didn’t fit it was so easy.
8. september 2025
Besvarelse fra FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - BATH
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really friendly staff
28. august 2025
Besvarelse fra FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A quick visit first thing to bath store…
A quick visit first thing to bath store friendly staff, picked up t shirt I ordered online
9. august 2025
Besvarelse fra FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great staff help and service
9. juli 2025
Besvarelse fra FatFace - BATH
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Bath store - this is great to hear. Take care, CM
Tommy was an absolute star on Saturday
Tommy was an absolute star on Saturday, checking in with customers whether they had the right sizes and going to check for extra shoes out the back. He'd only been there a couple of weeks but if he didn't know an answer would go and find someone who did. Really great customer service.
5. juli 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Not very inclusive in store
I usually absolutely adore fat face and more than half of my wardrobe is from there, but recently I went into a store with a gift voucher I received as a birthday present and couldn't find anything in my size. I spoke to a sales assistant who was less than helpful who advised me that in store sizes only go up to 18. I left feeling very disappointed and spent my voucher online, I don't feel that this is very inclusive as they had every other size in store.
23. juni 2025
Besvarelse fra FatFace - BATH
Thank you for your message. At the moment, due to space limitations in our stores, we’re only able to carry a selected range of sizes on the shop floor - typically up to a size 18. However, we do offer a wider size range online, and we’re always happy to help with ordering to store or home if that’s more convenient for you.
We know how important it is to have more inclusive sizing available in store, and this is something we’re continuously reviewing. Your feedback is really appreciated and will be shared with our team as we work to improve the experience for all our customers.
Thank you, LE
Alex was quite helpfull :)
Alex was quite helpfull, fabulous service and shop!
21. juni 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love Fat face clothing
I love Fat face clothing. Such lovely patterns, colours and styles. Great fit. Looking forward to wearing my new dress for a friend's wedding!
15. juni 2025
Besvarelse fra FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - BATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.