I find the on line ordering very easy. Collecting in store is easy. I recently called the customer service number to ask about some V&A print trousers which I wanted to exchange for a smaller size,... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Quick delivery, well-made, stylish clothes and professional staff. I had to return items as they were too large and all staff I encountered in your Bath branch were friendly, helpful and polite.
Virksomheden har svaret
Quick delivery , good quality and nice style . Reasonable price also . Will definitely come back again and highly recommend . Than you Fatface !
Virksomheden har svaret
Not recommend to work here (unless you are normal) Not a good place to work if you are autistic or have any hidden disabilities, she will treat you unfairly and is mean (in private, never shows it... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
4 St Lawrence Street, SouthGate, BA1 1AN, Bath, Somerset, Storbritannien
- 01225 465752
4,7
Fremragende
189 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great choice in garments helpful staff…
Great choice in garments helpful staff great price
21. juni 2024
Besvarelse fra FatFace - BATH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Caryl Thomas was extremely helpful…
Caryl Thomas was extremely helpful going the extra mile. My wife and I went into branch and ordered the rose cardigan as the shop did not have a size 14. It was ordered and sent to an address that is no longer accessible to us. Caryl rang customer service and sorted our problem reordering the cardigan and ensuring that it is delivered to the correct address. Caryl is a star, she is alway happy to help and is happy and smiling whenever we see her.
11. juni 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - BATH
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -LA
The products from fat face are always…
The products from fat face are always top quality, the dress I bought was lovely and has pockets (always a bonus for me) the staff in the shops are always polite, Friendly and very helpful keep it up fat face 👍
18. maj 2024
Besvarelse fra FatFace - BATH
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your new order. I hope you continue to enjoy our products.
Take care, MM
Besvarelse fra FatFace - BATH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I love fat face goods
I love fat face goods, all of them. My recent purchase of jumper, spring/summer sandals and two pairs of trainers was yet another successful order. Plus the fact that I could pick it up from my local store in Bath, try on and take home.
24. april 2024
Besvarelse fra FatFace - BATH
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. Thank you for being a loyal Fat Face customer, we look forward to welcoming you back soon!
Take care. -GM
Beautiful clothes
Beautiful clothes, a wide selection of colours & designs. Very good sale prices.
Friendly staff, large variety of stock.
30. april 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - BATH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Ordered on line, received email from fat face, garment quality is good, been buying from fat face previously, many thanks 🙏.
Ordered on line, garments delivered to fat face store, brilliant service, very pleased with my order, Will use this service again soon, many thanks fat face .
23. april 2024
Besvarelse fra FatFace - BATH
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Super speedy to the store delivery
Super speedy to the store delivery , great communication and wonderful products too ! Very pleased all round thank you
23. april 2024
Besvarelse fra FatFace - BATH
Hello
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Click & collect.
Ordered on line, click & collect. Simple to use, notified when product arrived in store. Assistant obtained the order quickly, checked product and was able to leave packaging at the store.
The Lyndhurst canvas messenger bag is a good size, strong & well made. My husband is very pleased with it.
15. april 2024
Besvarelse fra FatFace - BATH
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Very prompt delivery and ALWAYS quality…
Very prompt delivery and ALWAYS quality products 👍
20. marts 2024
Besvarelse fra FatFace - BATH
Hello
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Lovely staff and clothes
I was looking for some new clothes after putting on weight and changing size and obviously feeling insecure. I was helped by the loveliest person, Amy. She was kind an helpful, found me two amazing jeans that I always strugglers find and I honestly left the shop feeling so much better about myself.
She was attentive and very knowledge of the FatFace stock. She was also extremely friendly. She really made my shopping experience at FatFace.
1. marts 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - BATH
Hello Mo
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Perfect purchase
Brilliant range, fast service when I collected and good quality clothing.
17. februar 2024
Besvarelse fra FatFace - BATH
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are loving our ranges and that the items you have received are of good quality. I hope you continue to enjoy our products as much as we do.
All the best,
MM
Great quality, good sizing
The quality is always great. I always struggle with crazy sizing (im a 14. So can range from 12 to 20, depending on the shop). Fat face seems to be consistent. Pretty much all the dresses have pockets and the material feels really nice. I brought everything in the sales… they have great sales!!
24. januar 2024
Besvarelse fra FatFace - BATH
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality and your purchases! We look forward to welcoming you back soon.
Take care.- GM
Very pleased with my purchase the Teddy…
Very pleased with my purchase the Teddy coat.
21. januar 2024
Besvarelse fra FatFace - BATH
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent customer service at this…
Excellent customer service at this store.
Lovely shop.
11. januar 2024
Besvarelse fra FatFace - BATH
Hi there,
Thank you for taking the time to leave your 5* review.
I’m so happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Have a great day! -GM
Besvarelse fra FatFace - BATH
Hello,
Thank you for taking the time to leave your 5* review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Have a great weekend. -GM
Amazing service
Amazing service
I saw a wallet in a shop in bath
I wrote to customer service
They immediately located one
I could not believe my luck when it arrived two days later
Amazing customer service and with just my description of product
So many thanks to you
14. januar 2024
Besvarelse fra FatFace - BATH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good quality clothes friendly staff and…
Good quality clothes friendly staff and helpful prices resonable for high standard clothing materials only downfall need more new stock in
6. januar 2024
Besvarelse fra FatFace - BATH
Hello Marcel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality, and brilliant service from Leo in the Bath store.
I bought a jacket online before Christmas but needed to return it as it was too big. Really lovely, great quality jacket though - so I was keen to try and get a smaller size.
To save postage, I returned the original to the Bath store (it's great that you can return online purchases to a store) and was very glad I did, as Leo there was very helpful in processing the return smoothly, but also in helping locate other stores in the area that were showing stock - as the main website was sold out.
Leo took the time to note down a couple of stores for the next two sizes down so I left armed with some really helpful information - thanks Leo.
I've bought a few things from FatFace recently - and have been really impressed with the quality of the items, loving the 'tall' range - and have had great customer service from them too.
2. januar 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - BATH
Hello Rob
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Drew is amazing!!
My mum and I were served by Drew on 22/12. He was very friendly and extremely helpful, he even searched the store for a pyjama set! he was so lovely and I really enjoyed my chat about dogs with him!! I’d definitely recommend coming to the store purely because of the great customer service. Thank you Drew!
22. december 2023
Uopfordret anmeldelse
Besvarelse fra FatFace - BATH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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