Dramatische klantenservice. Mijn nieuwbouwwoning is opgeleverd met ramen van Fakro, contact gehad en ze zouden netjes langs komen om het op te lossen. Na 2 herinneringen trekken ze ineens hun handen e... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fantastic company, staff /customer services are very helpful. The staff team have been very helpful also and sorted out the parts I needed to mend my broken loft hatch ladder. Nothing has been too... Se mere
Virksomheden har svaret
Fakto FTP-V/C P2 78 x 140 with J Kit Slate - We are refurbing a listed Manor House and have used Fakro's conservation roof lights to replace old victorian roof lights on 2 of the wings so far. Fak... Se mere
Virksomheden har svaret
Paul, Our Business Development Manager delivered some fantastic hands on training recently. Engaging content with a friendly approach... Everyone we deal with at Fakro gets top marks from us! Than... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FAKRO offer a complete range of innovative solutions dedicated to bringing light and access to lofts. From natural pine, white acrylic, PU Coated or PVC roof windows in beautiful designs and clever opening methods to windows for flat roofs, lantern roofs and loft ladders - FAKRO delivers the UKs premium collection of products for loft improvements.
Kontaktoplysninger
Fakro House, Astron Business Park, Hearthcote Road, DE11 9DW, Swadlincote, Storbritannien
- 01283 554 755
- sales@fakrogb.com
- fakro.co.uk
3,4
Middel
78 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Happy with my new FAKRO blinds
Happy with my new FAKRO blinds. Superbly fitted - delighted
31. juli 2024
Uopfordret anmeldelse
Besvarelse fra FAKRO GB
Hi Anna, thank you for the review. Glad our blinds are performing well!
Very good customer service and their…
Very good customer service and their technical department were very helpful.
5. september 2024
Uopfordret anmeldelse
Besvarelse fra FAKRO GB
Thank you Annette for the lovely review. Your feedback means a lot to us.
Fantastic customer support from…
Fantastic customer support from Abigail. Was unsure on sizes for my Fakro windows but a few emails later and correct products ordered.
19. august 2024
Uopfordret anmeldelse
Besvarelse fra FAKRO GB
Thank you Justine for the lovely review. Your feedback means a lot to us.
Besvarelse fra FAKRO GB
Thankyou for the great review, your feedback is important to us.
Top class online customer service!
Online customer service from "Sarah" was superb. Helped me find exactly what I was looking for on the site via the chat function. Sarah sent me a link to the exact blind I was after, and when the size I needed wasn't there, she sent me a a different link with that size added to my cart essentially. Super slick, quick and helpful. Loved it. Fakro customer service for the win (BRITISH GAS take note!).
3. juli 2024
Uopfordret anmeldelse
Besvarelse fra FAKRO GB
Thanks Andy, it was a pleasure helping you!
Really good experience
Really good experience, speak to the customer service and she sent link to what I needed order, smooth and quick process.
25. juni 2024
Uopfordret anmeldelse
Besvarelse fra FAKRO GB
Thank you Naeem! We aim to make it as easy as possible for you!
Besvarelse fra FAKRO GB
Thanks Ash!
High quality loft ladders
14. juni 2024
Uopfordret anmeldelse
Besvarelse fra FAKRO GB
Thanks, Martin! Have you tired our windows? Please get in touch with us digital@fakrogb.com 🏆
Ordered a Fakro Centre Pivot Smoke Vent
Ordered and received on time
10. maj 2024
Uopfordret anmeldelse
Besvarelse fra FAKRO GB
Thank you Edward! Please get in touch with us digital@fakrogb.com 🏆
ordered an odd size loft ladder …
ordered an odd size loft ladder suprisingly had in stock.Ordered on a friday pm in branch by tuesday am.
my customer was so pleased as he could start his job earlier.
7. juni 2024
Uopfordret anmeldelse
Besvarelse fra FAKRO GB
That's great to hear! Thank you for the review :) Please get in touch with us digital@fakrogb.com 🏆
Fakro Loft Ladders
The Fakro Loft Ladders are an Excellent Product...
We have an on-going Order with a Contractor in which we have been supplying their Loft Ladders for over Three Years. We have never had a problem, the quality of the Product with the options of Designs and Sizes are Key..
If you are on the lookout for a Loft Ladder, you won't be disappointed with any of the Fakro range..
14. juni 2024
Uopfordret anmeldelse
Besvarelse fra FAKRO GB
Hi Roy, thank you for the lovely review. We're glad our loft ladders are proving you well :) Please get in touch with us digital@fakrogb.com 🏆
My new go to roof window supplier
Fakto FTP-V/C P2 78 x 140 with J Kit Slate - We are refurbing a listed Manor House and have used Fakro's conservation roof lights to replace old victorian roof lights on 2 of the wings so far. Fakro's rep Noel was excellent to deal with every time.
We also used the Quad glazed roof lights on a modern ecobuild. These windows are easy to fit and are very good quality. Delivery times from order were very fast and price was good. I have used various other manufacturers over the last 20 years but my first choice now is Fakro, which I recommend to all of my clients.
Craig Devonshire - Devonshire Building Services
29. september 2023
Uopfordret anmeldelse
Besvarelse fra FAKRO GB
Thankyou for this review, that's so good to hear! And your project definitely sounds like an impressive one. If you'd like us to do a case study on this- reach out to digital@fakrogb.com! We'll also let Noel know your kind words :)
Noel and the team I use at Fakro are…
Noel and the team I use at Fakro are fantastic and more than helpful!
I have been dealing with Fakro for a number of years now and had very little problems, any problems they have arrived Noel has dealt with.
14. juni 2023
Uopfordret anmeldelse
Besvarelse fra FAKRO GB
Hi Jack, thank you for the great review and I'll be sure to let Noel know the good things :) Please get in touch with us digital@fakrogb.com 🏆
Fakro have a fantastic sales and…
Fakro have a fantastic sales and service team. Particular thanks and praise go to their Commerical Manager Lee. He is a massive credit to Fakro
14. juni 2024
Uopfordret anmeldelse
Besvarelse fra FAKRO GB
Lee is a massive asset to the team! I'll let him know you think so too. Please get in touch with us digital@fakrogb.com 🏆
Fantastic company
Fantastic company, very helpful and full of information and guidance. Always a pleasure to deal with
4. juni 2024
Uopfordret anmeldelse
Besvarelse fra FAKRO GB
Thank you Craig, that's great to hear our hard work is paying off! Please get in touch with us digital@fakrogb.com 🏆
Great communication and service
29. november 2023
Uopfordret anmeldelse
Besvarelse fra FAKRO GB
Thank you for the great review Eliis. Please get in touch with us digital@fakrogb.com 🏆
GREAT SERVICE AND GREAT WINDOWS AND…
GREAT SERVICE AND GREAT WINDOWS AND VERY COMPETITIVE ON PRICE
14. juni 2023
Uopfordret anmeldelse
Besvarelse fra FAKRO GB
THANKS GRAHAM!
Please get in touch with us digital@fakrogb.com 🏆
Great customer service and fast delivery
Great customer service and fast delivery
5. juni 2024
Uopfordret anmeldelse
Besvarelse fra FAKRO GB
Thank you for the great review!
Please get in touch with us digital@fakrogb.com 🏆
Excellent company and products
Excellent company and products, very high quality roof windows, extensive range and competitive pricing.
3. juni 2024
Uopfordret anmeldelse
Besvarelse fra FAKRO GB
Thank you Kevin for the great review. 🏆
Great Customer Service Fast Delivery.
13. juni 2024
Uopfordret anmeldelse
Besvarelse fra FAKRO GB
Thank you Ben for the great review 🏆
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