I absolutely fell in love with the Golden Monarch dress from Fairy Tong 🤍 I wore it to a play recently and it truly turned heads the entire night. The fit is ✨perfect✨ it hugs my body in the m... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I purchased a Luxury Surprise Bag and added in the comments that I preferred pastel colors and please no white. The prices of the surprise bags were a little more palatable than buying a dress directl... Se mere
Virksomheden har svaret
I attended a private fitting before purchasing my wedding dress from Fairy Tong, they accommodated a later than usual fitting and made me and my mum feel very comfortable. Shipping and delivery were a... Se mere
Virksomheden har svaret
My daughter got the Garden Symphony midi dress in pink and she looks like a dream in it. It's her first time wearing a corset dress and she loves the fact it's so comfortable, but flattering and girly... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
"Create a Modern Fairy Tale." Fairy Tong was born from a childhood dream and a fearless leap of faith. The brand is a modern fairy tale brought to life. Inspired by the magic of storytelling, Fairy Tong creates ethereal, handcrafted designs that invite wearers to embrace their inner fairy. Each piece is handmade by skilled artisans, with exceptional craftsmanship, inclusivity (XXS–10XL), and slow fashion values at its core. We produce limited-edition, heirloom-quality garments that prioritise artistry over mass production. Every seamster is paid a competitive wage, ensuring that ethical fashion remains at the heart of our process. Fairy Tong has captured hearts around the world—dressing celebrity clients, being chosen by Netflix for their #1 movie premiere, and bringing its whimsical designs to life in an exclusive collaboration with the beloved Flower Fairies™. From a dream to reality, Fairy Tong is here to remind everyone that magic is real, especially when you dare to believe in it.
Kontaktoplysninger
Storbritannien
- contact@fairytong.com
- fairytong.com
4,5
Fremragende
24 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered my dream dress from here
I rarely leave reviews, but Fairy Tong truly deserves all the praise. I ordered my first dress this year, and the moment I opened the package, I was absolutely blown away, it’s even more beautiful in real life! The packaging is wonderful too.
The soft fabric feels luxurious and comfortable, and you can instantly tell it was made with genuine care.I was worried about sizing as I did not ask them before ordering, I ordered a size XL and the fit was great.
I feel that it’s absolutely worth the price because similar designs would easily cost me thousands elsewhere, and I love that my dress feels truly unique! Knowing it was handmade ethically by a named seamster makes it feel even more special and personal. I wore it to an event and got compliments the entire night. One guest even asked if it was couture!
I will definately be back for more and I'm already obsessed with the Butterfly Paradise Gown in their new collection!
10. april 2025
Uopfordret anmeldelse
Besvarelse fra Fairy Tong
Hi Sarah,
Thank you so much for taking the time to share this beautiful review — it truly means the world to us, especially knowing you rarely leave them!
We're so happy to hear your dress exceeded expectations and that the fit, fabric, and feel made it such a special piece for your event. Compliments like “Is it couture?” are what we dream of! 💫
Hearing that you're already eyeing the Butterfly Paradise Gown makes our hearts flutter — we can't wait to create something magical for you again soon.
With love,
The Fairy Tong Team 💖
Beautiful and comfortable dresses
I've purchased two dresses from here, both are beautiful and very comfortable. The last dress I ordered from them was bought between Christmas and New Years and it still arrived in under a week. Both orders also came with handwritten notes which was a nice touch. Would recommend!
29. december 2024
Uopfordret anmeldelse
Besvarelse fra Fairy Tong
Hi Abbie,
Thank you so much for your kind words—and for trusting us not just once, but multiple times! We're so glad to hear that both dresses brought you joy and comfort, and it means the world to know that our little handwritten notes made a difference too.
We always aim to make each order feel as special as the occasion it’s for, so your feedback truly made our day. We look forward to dressing you again in the future and are so grateful to have you as part of the Fairy Tong family.
With love,
The Fairy Tong Team ✨
Extremely expensive for poor quality dress
Extremely expensive for poor quality fabric dress. Can't fault the construction, its beautifully made. It's just that it's made of a horrible polyester that makes the dress uncomfortable to wear.
I got the dress on sale too, for around half of its original price. A hoodie on this website is extortionate.
Again, I can't fault the actual garment makers, but this is a very overpriced site.
28. juli 2024
Uopfordret anmeldelse
Besvarelse fra Fairy Tong
Hi Finn,
Thank you for taking the time to share your thoughts—we’re genuinely sorry to hear that you were disappointed with the fabric choice.
At Fairy Tong, we thoughtfully select each fabric based on the design’s intent. While some of our pieces are made with premium-grade polyesters or blends—especially in our more structured or formal styles—these materials are chosen for their ability to hold shape, colour, and delicate detailing. That said, we absolutely understand that fabric feel is personal, and your comfort and expectations matter deeply to us.
We also want to gently share a little more about the heart behind our pricing. Every Fairy Tong piece is handmade in small batches by experienced seamstresses who are paid fair, competitive wages. We are committed to ethical production, fair labour, and limited-run manufacturing—values that are important to us and reflected in the cost. We never aim to be overpriced; rather, we price thoughtfully and transparently to honour both the craftsmanship and the people behind each garment.
We couldn’t locate an order or past conversation under your name, so if you’re open to it, we’d love to understand your experience better. Please feel free to reach out to us directly at contact@fairytong.com—we’re more than happy to assist you personally, or recommend some of our natural fabric styles, which may suit your preferences more closely.
We’re always listening and always improving—thank you again for your feedback.
With warmest regards,
The Fairy Tong Team
Poor quality
Not a trustworthy company. I purchased a dress that was extremely expensive, and it ended up being poor quality with a zipper that does not work correctly. The company refused to allow a return even though they gave me a defective product.
EDIT: They’re still gaslighting in the comments by claiming they “found the zipper to be fully functional.” I literally sent them a video as proof prior to sending the dress back for repairs showing that it did not work and became jammed every time I tried to zip it. Why would I ship it back to you for repair if there was nothing wrong with it? The zipper ended up getting fixed but this was a huge headache and I couldn’t wear the dress for my planned event because of the time spent shipping it back and forth. Again, I’m disappointed that an item this expensive didn’t even have quality checking.
21. maj 2023
Uopfordret anmeldelse
Besvarelse fra Fairy Tong
Hi Theresa,
We’re truly sorry to hear that you felt disappointed with your experience, and we appreciate you taking the time to share your feedback.
At Fairy Tong, we always strive to deliver not only beautiful, high-quality pieces but also thoughtful and fair service to every customer. After reviewing our records, we’d like to provide some context that may be helpful for others reading this.
Your order was placed as a pre-order, which means the item was made especially for you—from sourcing the fabric to crafting the piece from scratch. Because of the time, care, and cost involved in producing these garments, our store credit or exchange-only policy applies to all pre-orders, as clearly outlined on our website.
When you reached out regarding a potential zipper issue, we immediately offered two options:
1. A full exchange, with all return shipping costs covered by us.
2. A partial refund to assist with local tailoring.
You chose the exchange, and we promptly sent a replacement dress. Upon receiving your returned item, we found the zipper to be fully functional. Nonetheless, we acted in good faith to ensure you had a dress you were happy with.
After the replacement was sent, we also reached out to follow up and check that everything was resolved—but unfortunately, we did not hear back.
We genuinely care about each customer and take every concern seriously. If there is anything still unresolved, we would love the opportunity to make it right. Please feel free to contact us directly at contact@fairytong.com.
With warmest regards,
The Fairy Tong Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.