Купила курс кундалини-йоги за $4, после чего без моего согласия с карты списали ещё $20 — якобы за расширенный доступ. Подумала, возможно, сама где-то нажала нечаянно, но через два дня с меня списал... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Never go near this website! Very bed reputation and they are basically using your little payment to charge you later $100 without your permission. Обходьте сайт стороною, як тільки ви оплатите $... Se mere
Virksomheden har svaret
Осторожно мошенники!!! Я купила курс за 9 €. Через неделю сняли деньги с карты 99$ без моего ведома! Деньги были украдены! Жаль, что я не прочитала отзывы прежде! На сообщения в инстаграм , вотса... Se mere
Virksomheden har svaret
Saw an ad for a Facebook course on facebuilding for the face. I bought the regular course and additionally bought a subscription to the whole platform. I bought it additionally because I really liked... Se mere
Virksomheden har svaret
1,6
Dårlig
42 anmeldelser
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
What you guys do is extorting people
What you guys do is extorting people, you just want money, I didn't do any na subscription with you and you charge me every week 104£, (129)I wrote to you and you don't reply and keep going on and on, I don't want these with you and I let everyone know how unclear you are scammers. Liars
13. februar 2025
Uopfordret anmeldelse
Besvarelse fra Facego
Hi. We're really sorry you got that impression, and we want to look into your situation. We never debit without consent, and all subscription information is listed on the website before you place your order.
We are always available to help and answer your questions! Our support team is open every day from 8:00 to 20:00 (GMT+3). Please email us at info@facegobot.com and we will deal with your query as soon as possible.
Just AI-generated scam
Just AI-driven and scammish!! Blocked my credit card right away and ordered a new.
9. februar 2025
Uopfordret anmeldelse
Besvarelse fra Facego
Hi. Our methodology is developed by experienced experts and feedback is provided by real mentors, not artificial intelligence. All subscription terms and conditions are detailed on the website before making a purchase. If you have any questions or need help, please contact our support team at info@facegobot.com - we're always here to help!
They charged me $99 for a subscription…
They charged me $99 for a subscription that I didn't sign up for! Give me my money back!
9. februar 2025
Uopfordret anmeldelse
Besvarelse fra Facego
Hi. We understand your indignation and are sorry to hear about your situation. The automatic subscription renewal is specified in the terms and conditions when you sign up, but we in no way want our customers to have negative emotions.
Please email us at info@facegobot.com and we will definitely look into your situation, try to find a solution and help you. 💙
The ultimate scam!!!
The ultimate scam!!!! DON'T buy ANY of their programs. They trick you into a "7 day trial for 1,99" but they also charge you with $129 that you don't sign for. In all their webs they claim a "14 DAY MONEY-BACK GUARANTEE" but if you ask for it, they won't refund you anything asking if you have read their policies. No need to read it you in your front web page you tell clients of your "14 DAY MONEY-BACK GUARANTEE", right? So it is all a simply and clear SCAM just to get into your pockets and they care nothing about clients experience.
This is supossed to be a course to improve your face expression and lessen aging, and this whole dealing with this company has given me 5 more years on my face in only 3 days.
DONT BUT ANYTHING FROM THESE SCAMMERS!!!!
4. februar 2025
Uopfordret anmeldelse
Besvarelse fra Facego
Hello, we are sorry to hear that you have this impression. We try to make the subscription terms as transparent as possible: all the details of the trial period, cost and automatic renewal are listed on the website before you pay.
As for the money-back guarantee, it does come with a money-back guarantee if the conditions described in our policy are met. If you have any difficulties or questions, please contact our support team at info@facegobot.com and we will do our best to help you.
This company is scam
This company is scam. They initially charge you $1.99 for 7 days to try the product the following subscription is $129 for a year but guess what you can’t cancel, the app does not have a cancel button they keep your CC on file and you reach support to cancel they affirm you, you won’t be charge $129 but they do it anyways then don’t respond your messages nobody knows nothing they blocked me from FB and IG, the Ukrainian lady is scammer big scammer. STAY AWAY!! Thieves
12. januar 2025
Uopfordret anmeldelse
Besvarelse fra Facego
Hello Hans!
We are very sorry that you have such negative impressions about our service. We understand your disappointment and would like to clarify some points.
The terms and conditions of the trial period and subsequent charges are clearly stated at the point of purchase, including the annual subscription fee. We also provide the option to cancel your subscription before the end of the trial period to avoid being charged.
If you encounter difficulties in canceling or refunding, we are sincerely sorry and are here to help. Please email us at info@facegobot.com with all the details of your case so that we can promptly review your situation and find a solution.
We appreciate your feedback and are constantly working to make the subscription and account management process more convenient and transparent. Your opinion is important to us.
Regards,
FaceGo Team
BEWARE OF PURCHASING ANYTHING FROM…
BEWARE OF PURCHASING ANYTHING FROM THESE SCAMMERS!
Companies like facego.club should be banned from the internet, these thieves lure people with a 2 dollar course, after you purchase their cr*p, they hide your credit card details on their platform so you can't remove it from automatic withdrawals, and even if you deactivate the option to avoid being abusively charged for a mediocre 129 usd course, they still will charge that course to your credit card without any previous confirmation message. Even if you beg these thieves to return your money back, they will only answer with a bunch of policies based on lies and manipulation. Hope one day someone with enough influences make this company pay for the way they scam users. I will do what I can from now on to do whatever it takes to let people know how this company is not honest and not reliable. FACEGO.club ARE JUST A BUNCH OF MANIPULATIVE SCAMMERS, take that you Facego thieves!, stop robbing people with your manipulative marketing strategy! Don't bother answering my message you Facego pigs!
3. januar 2025
Uopfordret anmeldelse
Besvarelse fra Facego
Hello!
Thank you for sharing your experience, although we are truly sorry to hear that you were so dissatisfied with our service.
We would like to clarify that the terms of the trial period and subscription are detailed on the checkout page.
Please contact us directly at info@facegobot.com so we can review your situation in more detail. We understand your frustration and are willing to do our best to resolve this issue.
We take your criticism and use it to improve the service. We hope we can regain your trust.
Regards,
FaceGo team
SCAMMER they lure you with a 2 euro and…
SCAMMER they lure you with a 2 euro and then take 99 dollars, these people should die in hell with they're scam.
9. januar 2025
Uopfordret anmeldelse
Besvarelse fra Facego
Hello,
We understand your frustration and apologize for any inconvenience you may have experienced. It’s important to clarify that the details of our trial period and subsequent charges are explicitly mentioned during the checkout process to ensure transparency. We encourage all users to carefully review the terms before confirming their purchase.
If you feel there has been an error or have any unresolved concerns, please reach out to us at info@facegobot.com. Our team is here to assist and work with you to address any issues.
Thank you for sharing your feedback, as it helps us improve and provide a better experience for all our users.
Best regards,
The FaceGo Team
Just another scam
Dear Facego customer service,
please, refrain from copying and pasting the same answer that you did for every other feedback on this website.
We both know it's worthless.
As mentioned above, they take advantage of people's inattentiveness. They lure you in by selling you a 2-dollar trial and then charge you 50 dollars 7 days later. And of course, it's stated in their terms and conditions. And of course, people "agree" to this by not being careful or attentive enough.
But if they were doing business in an ethical way, they would have already changed trial subscription conditions (after sooooo many complaints) and made the subscription process more transparent (take Amazon Prime, for example).
The funny thing is that even though I had never logged on to the platform, and received 2 reminders that I needed to do so, I was still charged the full amount.
I was promised a full refund, but here I am more than a month later still waiting, and waiting and waiting.
27. november 2024
Uopfordret anmeldelse
Besvarelse fra Facego
Hello!
Thank you for sharing your opinion. We understand that the situation you are facing is frustrating. We would like to point out that all terms and conditions, including information about trial periods and subsequent payments, are stated on our website, and we always try to provide our users with as much information about the subscription as possible.
Regarding your refund situation, we are sorry to hear that the process has been delayed. Please email us at info@facegobot.com so that we can promptly look into your case and resolve it.
Thank you for your patience, and we hope we can help you as soon as possible.
Regards,
FaceGo Team
FaceGO - Scammers
Friends, be careful. This is a business based on people's inattention. I bought a couple of courses and didn't see that after registering on the site, I would be charged $99 for annual access. After a long correspondence, now they are ready to return only 30%. If we talk about courses - absolutely nothing special. YouTube has everything for free. I bought yoga and public speaking.
12. december 2024
Uopfordret anmeldelse
Besvarelse fra Facego
Hello!
Thank you for your feedback. We sincerely regret that you had such impressions. We would like to emphasize that all payment terms and subscription information are listed on our website. We encourage you to review these details carefully before making a purchase.
If you would like to discuss your situation in more detail, please contact us at info@facegobot.com. We are available to review your case again and endeavor to find the most appropriate solution.
We appreciate your feedback and continue to work on improving our service to provide customers with the best experience.
Regards,
FaceGo Team
Scammers
Scammers. They have charged me without my consent! Their ads is misleading, don’t trust them. It’s a Scam. I already filled a report about this case.
31. december 2024
Uopfordret anmeldelse
Besvarelse fra Facego
Hello!
We are sincerely sorry that you have such an impression about our service. We strive to provide clear and transparent payment terms, and all information about subscription fees and rules is available on our website.
If you have any questions or would like to discuss your situation, please contact us at info@facegobot.com. We are ready to review your case and offer a solution.
Thank you for your feedback. We appreciate the feedback and are constantly working to improve our service.
Regards,
FaceGo team
Huge Cash Grab
Yes great cash grab, when you purchased the 9.00 program that has a 14 day refund policy, you are automatically enrolled in the 7 day free trial period for the annual membership which is 129.00usd
Miss that sneaky feature when purchasing and you are on the hook for this. Purchased program on the 22dec, requested a refund for the program on the 27dec, 5 days from date of purchase and bam charged for this annual membership on the 28dec, 6 days later. Asked for a refund of this and denied...WOW so unimpressed at this cash grab. Oh and you need to send in pics and videos of yourself doing the exercises or you are locked out and cant move on. This certainly wasnt mentioned in the sales gimmick. I am so upset over all of this. Day 5 requested refund, day 6 charged with annual membership fee and totally ignore my request for a refund of program on 27dec, HOW SHODDY & DECEPTIVE!! I see I AM not the only person who fell for this SCAM!!
28. december 2024
Uopfordret anmeldelse
Besvarelse fra Facego
Hello!
We are sincerely sorry that you have such an impression about our service. We would like to point out that all information about the cost, trial period conditions and membership rules are specified on our website when making a purchase. We strive for complete transparency and always give users the opportunity to familiarize themselves with the details before paying.
If you still have any questions or would like to discuss the situation, please contact our support team at info@facegobot.com. We will definitely review your case and do our best to assist you.
Thank you for your feedback. We value your opinion and are constantly working to improve our service.
Regards,
FaceGo team
Instämmer med resten av kommentarerna
Instämmer med resten av kommentarerna, BEDRAGARE! Idag har de dragit 551 kronor igen, utan förvarning! Detta är inte ok!
23. december 2024
Uopfordret anmeldelse
Besvarelse fra Facego
Hallå där!
Vi är mycket ledsna över att höra att du har detta intryck av vår tjänst. Vi strävar alltid efter att säkerställa att betalningsvillkoren är transparenta och att eventuella betalningar meddelas i förväg.
Vänligen kontakta oss på info@facegobot.com så att vårt supportteam kan gå igenom din situation i detalj och erbjuda en lösning.
Tack för din feedback. Vi uppskattar din feedback och fortsätter att arbeta för att förbättra vår service.
Med vänliga hälsningar,
FaceGo-teamet
Translated with DeepL.com (free version)
Scammers!
Scammers. Sell it’s as a one off course of $9 dollars then take $129! I never agreed to that and if it does say anything about a subscription it’s minuscule
Still waiting for a reply and a refund
AVOID
16. december 2024
Uopfordret anmeldelse
Besvarelse fra Facego
Hello!
We are very sorry that you have such an impression about our service. We strive to provide users with transparent terms and keep them informed about all payments.
Please contact us at info@facegobot.com, and our support team will promptly address your request. We will make every effort to resolve your issue as soon as possible.
Thank you for your feedback. We appreciate the feedback and are working to improve our service.
Regards,
FaceGo Team
Осторожно мошенники!!
Осторожно мошенники!!! Я купила курс за 9 €. Через неделю сняли деньги с карты 99$ без моего ведома! Деньги были украдены! Жаль, что я не прочитала отзывы прежде! На сообщения в инстаграм
, вотсап и телеграм не отвечают!
Beware scammers!!! I bought the course for 9 €. A week later they withdrew $99 from my card without my knowledge! The money was stolen! I wish I had read the reviews before! To messages on Instagram
, whatsapp and telegram do not respond!
30. november 2024
Uopfordret anmeldelse
Besvarelse fra Facego
Здравствуйте!
Нам искренне жаль, что у вас возникла такая ситуация. Мы прилагаем все усилия, чтобы обеспечить прозрачность условий оплаты и доступную поддержку для наших пользователей.
Пожалуйста, свяжитесь с нами по электронной почте info@facegobot.com, и наша команда поддержки оперативно рассмотрит ваш запрос. Мы ценим вашу обратную связь и сделаем всё возможное, чтобы помочь вам.
Спасибо за ваше терпение и понимание.
С уважением,
Команда FaceGo
They are basically thieves
They are basically thieves. I signed up for a $9 course. I have the email receipt, there is nothing about a subscription. 6 days later, they lifted another $129 out of my account! Absolute thieves and scammers! Don’t buy anything from Instagram…
2. december 2024
Uopfordret anmeldelse
Besvarelse fra Facego
Hello!
We are very sorry that you have such an impression about our service. We try to be as transparent as possible, and the terms of subscription and subsequent payments are always specified at checkout.
If you have any questions about the debit or need help, please contact us at info@facegobot.com. We will promptly check your situation and try to find a solution.
Thank you for letting us know. Your feedback helps us improve our service.
Besvarelse fra Facego
Hello) Please contact us at info@facegobot.com so we can review your case and offer a solution.
Your trust is very important to us and we will do our best to make things right! 🙏
Fraud
Fraud! They hide information about subscription! I bought one product for $1.9, and after one week they charged $49.
18. november 2024
Uopfordret anmeldelse
Besvarelse fra Facego
Hello!
Thank you for sharing your experience. We are truly sorry to hear that you have encountered this situation. We would like to clarify that information about the subscription and its terms and conditions are provided at the checkout stage.
We have already forwarded your feedback to our support team. Please contact us via info@facegobot.com so we can look into your case and offer a solution.
Your trust is very important to us and we will do our best to make things right! 🙏
Be aware of this company
Be aware of this company. They will use your credit card and email you used to make one time purchase and will use this information to enroll you to monthly charges without your knowledge.
They are scammers and fraud.
12. november 2024
Uopfordret anmeldelse
Besvarelse fra Facego
Hello!
We are sincerely sorry that you had such impressions. We would like to assure you that connection to monthly payments is possible only with your consent, and all information about the terms of subscription is specified when placing an order. We never debit without the customer's notification and consent.
If you have any questions or encounter a misunderstanding, please contact us at info@facegobot.com. We will be sure to review your situation and do our best to assist you.
We appreciate your feedback and are working to improve our service.
I can confirm the below review
I can confirm the below review. They've also stolen money from me in the same way. I had to write to my bank to block the card and repot the transaction as fraudulent. Also, I've been trying to get my money back from them by writing on their website, to their email and Telegram chat. They keep pushing for their subscription which I've never signed to in the 1st place. I called them scammers and got reply by email that I offended them by calling them so. THIS IS DISGUSTING! They've stolen my money and keep playing innocent! Don't ever use their services ever! They are not honest from the very start! There are plenty other honest businesses. Keep your money safe!
I'm from Ukraine, I used their website they target for Ukrainian citizens. But all around the internet you may read reviews about them. They use the same scheme all around the world. COMPLETE SCAM.
26. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Facego
Hello!
We are sincerely sorry that you have negative impressions about our company. We would like to clarify a few key points:
Our company is registered in the USA and operates in strict compliance with international norms and standards. We are not a Ukrainian company and do not focus exclusively on the market of any particular country.
All subscription and payment terms are specified transparently at the stage of order placement. We never activate subscriptions or debit funds without the explicit consent of the client.
We are always ready to deal with any situation and provide all necessary assistance to resolve any transaction or misunderstanding.
Please contact us at info@facegobot.com so that we can review your case in more detail. We are confident that we can find a solution and rectify the situation.
Your feedback is important to us and we are ready to do our best to restore your trust.
They steal money from your bank, be careful!
This is a fraudulent organisation taking money from your bank without your permission! You can find other reviews about them from people from other countries (search for Es Facegobot and read).
How they do it: first, they hook you on some cheap course - makeup at home in my case). You buy this, pay by your bank card, get an email confirmation and an instant access to your course. And then the fun begins. You receive an email saying 'a few BONUS courses were added to your account'. And then, a few weeks later they take a 'subscription' payment. Turns out, that somehow you are now subscribed to their platform!
I am generally a careful person, and I do read all the small print before I buy something like this online. But here is the catch - they don't provide any of this to you at all. Not as T&Cs to read before you click 'buy', not in any of their emails they send to you. So basically, they just openly steal your money.
Never ever buy anything from them, never reveal your card details! I wish I saw a review like this before I made this purchase.
29. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Facego
Hello!
We are truly sorry to hear that you had such an impression of our company. We understand that such situations can cause concern and we want to make it clear:
All subscription terms and conditions, including cost and opt-out options, are displayed transparently at the checkout stage. We do not debit without the explicit consent of the customer.
Bonus courses are provided as part of our offers and their availability has nothing to do with joining a subscription without the user's consent.
We are always available to review your inquiries and assist with any issues related to payments or terms of use.
Please contact our care team at info@facegobot.com so that we can review your case and offer a solution. We value your feedback and are committed to doing everything we can to make things right.
Thank you for your feedback. We strive to improve and incorporate all of our customers' comments.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.