This is our second order from Eze. The mattress itself is really great and good value for money. The delivery service this time was not so great. We paid for the VIP service and while the team removed... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Mattress is great, delivery was in the time frame. Probably a good idea to get the delivery company to improve their communication platforms, one minute the offices are closed next minute an agent is... Se mere
Virksomheden har svaret
The mattress is just what we were looking for - top quality materials, spring base and foam above it. The £50 “VIP” delivery option worked perfectly for us because the couriers carried the mattres... Se mere
Virksomheden har svaret
From the get go I can’t praise the staff at Eze Mattress enough as there was a mix up with the delivery. It was promptly rearranged. The mattress is fantastic and such an affordable price as well. Whi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Transform your sleep with our award-winning hybrid mattresses, voted Which? Best Buy Mattress for four consecutive years. Our hybrid mattresses, also known as combination mattresses, combine the benefits of memory foam, pocket springs, and gel infusion for the ultimate night’s sleep - perfect for all types of sleepers. We offer four types of mattresses that can suit every type of sleeper, no matter your budget. Our eze hybrid max mattress is medium tenson mattress and features two memory foam layers and 2000 pocket springs. It’s the best choice for those who prefer the best levels of support and pressure relief for uninterrupted sleep. Our eze hybrid ultra mattress is best for those who would like a softer mattress, while still delivering support and breathability. It features four levels of memory foam but has 800 pocket springs instead. For those who want a gel-infused memory foam mattress, you can’t go wrong with our Cooleze™ range. Our Cooleze hybrid deluxe mattress provides medium firmness, 1000 pocket springs, a memory foam layer, and a gel-infused memory foam layer for superior temperature regulation. Finally, our most affordable mattress, the Cooleze Hybrid Original, has 600 pocket springs with the same layers as our hybrid deluxe. 10 year guarantee. Free next day UK Delivery or 5-7 days with mattress disposal service. Free 14 day returns. Pay monthly with Dividebuy 0% Finance. No Credit Check. Buy now pay later with Klarna.
Awarded Which? Best Buy Pocket Sprung Mattress 2024 & 2025
Skrevet af virksomheden
- The eze™ Hybrid Ultra mattress has been awarded as the Bestselling Pocket Sprung Mattress by Which? Best Buy, April 2024 & 2025. Here is what Which? had to say; "A Top-class Mattress, It’s not often we find bold claims that actually stand up in our tests, but the eze™ Hybrid Ultra is supportive, durable and breathable, which means you’re onto a winner for a decent night’s sleep with this mattress. It’s one of our highest scoring Best Buy pocket sprung mattresses".
- Cooleze™ Hybrid Original Mattress
- A Which? Great Value Mattress June 2025- Here is what Which? had to say; "If you’re after a mattress that’s cool to lie on and breathable, then this is worth a look. It’s supportive, long-lasting and won’t sag or soften" -Good overall body support -Feels cool to lie on -Breathable -Excellent durability
10 Year Guarantee
All eze™ Mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your new eze™ Mattress and is valid for the first 10 years of use. See website for details.
Kontaktoplysninger
HEAD OFFICE MOORHEAD HOUSE MOORHEAD WAY BRAMLEY, S66 1YY, ROTHERHAM, Storbritannien
- 03303112133
- info@ezemattress.com
- ezemattress.com
Spring Sale
Excellent quality at a reasonable price
We are very pleased with this mattress. It is the perfect firmness for us, feeling supportive with a very comfortable softer top layer. We also like that it only needs to be rotated and not turned over like our old one. Good communication throughout and delivered in the stated time frame.
16. maj 2025
Besvarelse fra eze Mattress
Hello Audrey,
Thank you for taking the time to leave us a 5* review based on your experience shopping with us online.
We're delighted to hear that you are pleased with your new mattress and that you received good communication and delivery, within the specified time frame.
Thank you for shopping with us at eze™ Mattress.
eze™ Mattress Team.
Excellent mattress
Excellent mattress, cleverly packaged.
Delivery was on-time but drivers reluctant to unpack.
15. maj 2025
Besvarelse fra eze Mattress
Hello Richard,
Thank you for taking the time to leave your valued feedback on our servcies.
We're glad to hear you're happy with your new mattress and liked the way it was packaged.
We have escalated your delivery issue to our courier partners and have now resolved this for you over email. Thank you for bringing this to our attention.
Thank you for shopping with us online.
eze™ Mattress Team.
Mattress
The mattress was exactly as described and the delivery was seamless with excellent communication
6. maj 2025
Besvarelse fra eze Mattress
Hello Nigel,
Thank you for taking the time to leave us a 5* review, based on your experience ordering with us.
We're delighted to hear that you are happy with your new eze™ Mattress and the delivery expereince with our couriers.
Thank you very much for shopping with us onliine.
eze™ Mattress Team.
I paid £50 to have mattress unpacked…
I paid £50 to have mattress unpacked and other mattress removed as I am in my mid-70s, on my own and on crutches, so unable to do this by myself. I expected this to mean that the mattress would be placed on my bed and all the packing removed. The new mattress was left on the floor in the box. I had to ask them to unbox it. They did but still left it on the floor. I asked if they would lift it onto the bed. They did. And then they left. I had to wrestle the mattress out of the sealed wrapping and position it myself. These were not hard tasks for two able-bodied men; they were difficult for me and I'd thought the £50 covered this.
On the positive side eze Mattress has responded and endeavoured to sort things out.
30. april 2025
Besvarelse fra eze Mattress
Hello Torey,
Thank you for taking the time to leave us your valuable feedback.
BJS Home Delivery were supposed to unpack your mattress and dispose of the packaging. We can only apologise on behalf of the courier for failing to carry this service out at your property, this is the first that we are hearing about their lack of service.
We will email you to follow up with you regarding the service you did not receive.
Thank you very much for shopping with us, we do hope you are enjoying your new mattress.
eze™ Mattress Team.
*UPDATE 27.5.25*
Hello Torey,
We have now been informed by BJS Home Delivery that they have contacted you to apologise for failing carry out the unpacking service when they delivered your order.
We have also emailed you to follow up on 23.5.25 to issue you a partial refund.
We hope you are happy with the outcome.
eze™ Mattress Team.
I have Parkinson's Disease and hoped…
I have Parkinson's Disease and hoped the new mattress would be cooler end easier to turn over in bed although it is far better than my previous mattress I still feel the lumps in the mattress profile. Sitting on the edge of the bed to get dressed is difficult as the mattress throws me to one side.
10. april 2025
Besvarelse fra eze Mattress
Hello Graham,
Thank you for taking the time to leave us your valued feedback. We are happy to read you are preferring your new eze™ Mattress to your previous one.
Should you be encountering any issues with your mattress, do please drop us an email at info@ezemattress.com or call us, to see if we can help and find you any solutions.
Thank you for shopping with us online.
eze™ Mattress Team.
Comfortable mattress
Comfortable mattress, very well priced delivered in a timely manner. What more do you need.
23. april 2025
Besvarelse fra eze Mattress
Hello David,
Thank you for taking the time to leave us positive feedback based on your experience purchasing with us online.
We're delighted to read you found our mattresses affordable, comfortable and received a timely delivery.
Thank you very much for shopping with us.
eze™ Mattress Team.
Excellent all round
The Eze Hybrid Ultra mattress we ordered is an excellent product proving to be superior to our far more expensive mattress that it replaced. The order process is also seamless from order placement to delivery. Highly recommended.
23. april 2025
Besvarelse fra eze Mattress
Hello Larry,
Thank you for taking the time to leave us a 5* review based on your experience purchasing with us online.
We're very happy to read your feedback on the eze™ Hybrid Ultra mattress and the ease of ordering online.
Thank you for shopping with us, we hope you recommend us to your friends and family in the future.
eze™ Mattress Team.
Besvarelse fra eze Mattress
Hello Paul,
Thank you for taking the time to leave us a 5* review based on your experience purchasing with us online.
We're delighted to read your feedback on our delivery and the quality of the mattress.
Thank you for shopping with us, we hope you recommend us to your friends and family in the future.
eze™ Mattress Team.
We’ve had our mattress for about a…
We’ve had our mattress for about a month now and love it. It’s super deep so you’ll need an extra deep fitted sheet. Super comfortable and great quality and service too.
26. marts 2025
Uopfordret anmeldelse
Besvarelse fra eze Mattress
Hello Sarah,
Thank you for taking the time to leave us a 5* review based on your experience purchasing online.
We're delighted to read your feedback on our service and the comfort and quality of the mattress.
Thank you for shopping with us, we hope you recommend us to your friends and family in the future.
eze™ Mattress Team.
A worthwhile investment
I rarely write reviews, but after spending several months on the eze™ Hybrid Ultra mattress, I felt compelled to share my experience. From the moment I unboxed it, it was evident that quality and comfort were at the forefront of its design. If you’re looking for a mattress that offers a perfect blend of luxury, support, and durability, look no further.
30. januar 2025
Uopfordret anmeldelse
Besvarelse fra eze Mattress
Hello Andreea,
Thank you for taking the time to leave us your positive feedback.
We're delighted you wanted to share your experience with us and we're very happy to read your review.
We're glad you are enjoying the mattress and would recommend us.
Thank you for shopping with us online.
eze™ Mattress Team.
I can’t recommend it enough!
I have had the Eze Mattress now for over 4 months and I can’t recommend it enough. I chose the Hybrid Max Mattress because it’s slightly firmer and provides targeted relief for shoulders, back, and hips. I literally can’t wait to go to bed every night, I absolutely love it!
7. december 2024
Uopfordret anmeldelse
Besvarelse fra eze Mattress
Hello Marie,
Thank you for taking the time to leave us a positive review.
We are very happy to read that you absolutely love your eze™ Hybrid Max Mattress and would recommend us to others.
Thank you for shopping with us online.
eze™ Mattress Team.
EZE Hybrid Max Mattress - Great value!
Incredibly comfortable and so easy to unpack! In comparison to other Hybrid King Size mattresses this was so affordable too.
25. november 2024
Uopfordret anmeldelse
Besvarelse fra eze Mattress
Hello Zubina,
Thank you for taking the time to leave us a 5* review based on your experience shopping with us.
We are pleased to read that you're finding your new mattress incredibly comfortable and found shopping with us affordable.
Thank you for ordering with us online.
eze™ Mattress Team.
Super comfy mattress & quick delivery
Super quick delivery with option for old mattress removal. The mattress is fantastic! We were in desperate need of a new mattress and this did not disappoint. I’ve never slept better. Five stars ✨
1. februar 2025
Uopfordret anmeldelse
Besvarelse fra eze Mattress
Hello Mrs Ferguson,
Thank you for taking the time to leave us a positive review based on your experience ordering with us.
We are very happy to read that you're finding your new mattress super comfortable and are sleeping great. We're pleased you received a quick delivery too.
Thank you for shopping with us.
eze™ Mattress Team.
Excellent mattress!
Excellent mattress & great quality - definitely recommend.
17. februar 2025
Uopfordret anmeldelse
Besvarelse fra eze Mattress
Hello,
Thank you for taking the time to leave us a 5* review based on your experience ordering with us.
We are very happy to read that you're happy with the quality of your new mattress and would recommend us.
Thank you for shopping with us.
eze™ Mattress Team.
Painless experience.
18. marts 2025
Besvarelse fra eze Mattress
Hello Ted,
Thank you for taking the time to leave us a positive review based on your experience ordering with us.
We are very happy to read that you had great experience.
Thank you for shopping with us and we hope you are sleeping well on your new mattress.
eze™ Mattress Team.
Very comfortable mattress would highly…
Very comfortable mattress would highly recommend, great service and very quick delivery.
3. april 2025
Besvarelse fra eze Mattress
Hello Jeremy,
Thank you for taking the time to leave us a positive review based on your experience ordering with us.
We are very happy to read that you're happy with your new mattress and would recommend us to others. We're happy you received great service and a quick delivery.
Thank you for shopping with us.
eze™ Mattress Team.
The mattress seems very good so far
The mattress seems very good so far, and the process of unpacking it, rolling it out on the bed and then expanding from something looking thin and flimsy to something thick and substantial, was a revelation.
The delivery process left something to be desired however. The team arrived within the advertised window and delivered the new mattress efficiently, but they were unable to recover the old mattress because there was no space on their van. It had to be put in our garage until another team could collect it the next day, which was inconvenient and required someone to be on hand for a second day.
3. april 2025
Besvarelse fra eze Mattress
Hello Malcolm,
Thank you for taking the time to leave your feedback based on your experience ordering with us online. We are happy to hear that you are enjoying your mattress so far.
We are disappointed to hear your about delivery experience and have contacted our courier for more information. We are very sorry for the inconvenience you encountered for them failing to dispose of your old mattress and having to return the following day.
eze™ Mattress Team.
Excellent quality
A brilliant experience, from the delivery to the arrival. Simple instructions. I loved the fact that the mattress arrived in such a useful box on wheels. With the tool to open the wrapping easily. The mattress itself is super. Once it had been left the required amount of time we enjoyed a great nights sleep. And have since. It’s the perfect combination of comfort and convenience.
27. marts 2025
Besvarelse fra eze Mattress
Hello Katherine,
Thank you for taking the time to leave us a positive review based on your experience shopping with us online.
We're delighted to read your feedback from receiving your delivery, to installing your new mattress.
We hope you continue to sleep well.
eze™ Mattress Team.
Changed delivery date so I could make…
Changed delivery date so I could make an urgent hospital appointment.
25. marts 2025
Besvarelse fra eze Mattress
Hello Ali,
Thank you for taking the time for leaving us a positive review based on your experience ordering with us. We are happy we were able to accommodate your delivery around your appointment.
We hope you are enjoying your new mattress. Thank you for shopping with us.
eze™ Mattress Team.
The comfort of the mattress is perfect…
The comfort of the mattress is perfect for me. The delivery and assembly were so easy for us an elderly couple. Thank you
18. marts 2025
Besvarelse fra eze Mattress
Hello Hilary,
Thank you for taking the time to leave us a positive review based on your experience ordering with us. We are happy to hear you received a good delivery from our two man team and that you are enjoying your new mattress. Thank you for shopping with us. eze™ Mattress Team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.