I honestly can’t recommend Jasmine enough. Every time I’ve needed help, she has been incredibly supportive and knowledgeable. Not only is she always willing to assist, but she also explains every... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a few discrepancies on my ledger and wanted to get them resolved and the account cleared down. I contacted Exclaimer and was directed to Edward Carter. I cannot thank Edward enough, everythi... Se mere
dealt with Michael Sutcliffe in Exclaimer had problems with signature on mobile phone michael did a teams call and fixed problem but also showed me where I had gone wrong so not happen again. found hi... Se mere
The support from the Exclaimer team has been amazing, 10 stars outta 10! Jasmine was very kind and helpful, especially during our 1 on 1 session where she pointed out some very useful tips and best p... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Exclaimer is the leading provider of email signature management solutions for Microsoft and Google email services. Its scalable cloud-based platform enables organizations to centrally manage and automate email signatures, ensuring regulatory compliance, operational efficiency, and brand consistency. Built for IT teams, Exclaimer simplifies administration by eliminating manual updates, reducing security risks, and maintaining full control over corporate email communications. Exclaimer delivers 20 billion email signatures from 9 million email account across 70,000 organizations annually. Its diverse customer base includes Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards. For more information on Exclaimer, please visit www.exclaimer.com.
Kontaktoplysninger
51 Eastcheap, EC3M 1DT, London, Storbritannien
- +44 (0)1252 531422
- customer-relations@exclaimer.com
- exclaimer.com
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Graeme was fanatastic
Graeme was fanatastic! We had a chaotic mess and now we have less of that. I look forward to working with Graeme again! Thank you so much!
Professional
Professional, knowledge based support and good turn around / closure.
Was very helpful
Was very helpful, handling a one off contract issue for us as a loyal client. Thank you!
Nuno made all the difference
Had a tricky issue with our Exclaimer setup that took some back-and-forth to crack. Nuno from support was outstanding — sharp, detail-oriented, and genuinely invested in getting it resolved. He didn't just follow a script; he experimented, thought creatively, and went the extra mile until we had a working solution. The kind of support experience that makes you actually want to write a review.
Thank you, Nuno!
Fixing a complicated customer issue can be so easy :)
I had a very complicated customer issue. The whole Exclaimer team assisted with outstanding patience and quality. This is how partner-focused business should be. Thank you very much!
I had a great experience working with…
I had a great experience working with Jasmine Hotham-Tunnadine. She provided exceptional support while helping me set up our email signatures. Her knowledge, attention to detail, and professionalism were impressive throughout the process.
Jasmine was very responsive, patient, and ensured everything was configured exactly as required. She clearly understands the product well and guided us smoothly from start to finish.
Overall, it was one of the best customer service experiences I’ve had. Highly recommended!
Excellent support service
Excellent support service - The engineer spent about an hour working through the challenges until the problems were resolved.
Thank you
We've used Exclaimer for many years…
We've used Exclaimer for many years now. It is a great solution, very easy to use and produces great signatures. At times when I've needed help, the support team have been prompt and very helpful. This time, I needed help with my subscription renewal and Becca sorted it for me very quickly. Thanks Becca.
Couldn't have dealt with a nicer person..
I had a few discrepancies on my ledger and wanted to get them resolved and the account cleared down. I contacted Exclaimer and was directed to Edward
Carter. I cannot thank Edward enough, everything I asked for was produced instantly and without question. I couldn't of dealt with a nicer more efficient person. Thank you Ted for all your support, very much appreciated.
Satisfied customer
Hello,
I wanted to take a moment to share our experience regarding the recent product delivery. Everything was completed within the agreed timeframe, and we received exactly what we were expecting. Throughout the process, the communication was clear and efficient, making it easy for us to stay informed and up to date. Overall, we are very satisfied customers and appreciate the professionalism shown.
Thank you for your dedication and excellent service!
Top-Level Support and Clear Guidance
I honestly can’t recommend Jasmine enough. Every time I’ve needed help, she has been incredibly supportive and knowledgeable.
Not only is she always willing to assist, but she also explains everything clearly, helping you understand the process so you feel confident handling things on your own.
She is professional, kind, and genuinely eager to help at all times. The session was extremely useful and practical! I feel very lucky to have worked with her!
Great help!
Job well done !
We had a minor issue with the 365 integrated Exclaimer. We reached out to Exclaimer and a very nice and helpfull service agent Leigh helped is solving this issue. Good communication and looking together over Teams to solve the issue. Job well done!
Graeme Smith provided exceptional Customer Service
Graeme Smith provided exceptional support throughout the entire session. We joined via Teams and he guided us through every step with real expertise, patience, and clarity. During the meeting, we removed the old accepted domain from the previous subscription, enabled the necessary Exchange permissions, successfully ran the setup wizard, reconfigured the Exclaimer add-in, and imported the old template into the new subscription.
What stood out most was how helpful and in-control Graeme was throughout the whole process. He made what could have been a complicated migration feel smooth and manageable, and the live test at the end was successful with no issues at all. Truly excellent customer service — professional, efficient, and exceptionally supportive from start to finish.
Good experience dealing with Michael Sutcliffe in Exlaimer
dealt with Michael Sutcliffe in Exclaimer had problems with signature on mobile phone michael did a teams call and fixed problem but also showed me where I had gone wrong so not happen again. found him very helpful and problem was solved quickly
Exclaimer has been working well for us
Exclaimer has been working well for our organization and has helped us manage email signatures more efficiently. The support experience was very positive: quick, clear, and professional. Alan Stephenson, Support Engineer, was very helpful and provided excellent support.
Great support.
Exclaimer is a great product - easy to use and very supportive team. i had a cancelation issue that was dealt with quickly and fairly. Thanks Ted.
Quick and Easy Support
The Exclaimer team addressed my request quickly. Couldn't have been easier! Thank you Yin Wai Yeung for your help!
Friendly
Friendly, quick and competent handling of my request. Thank you Harry Carter!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








