Have used Deepfreeze Cloud on our public devices, libraries etc. for a couple of years now. Great product and superb after service support, always on hand to advise and assist where required, would... Se mere
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Se, hvad kunderne siger
We use Faronics Deep Freeze for controlling and maintaining computers used by the public in all our libraries within the city. Using Deep Freeze we are eaily able to keep them all up to date with Mic... Se mere
Virksomheden har svaret
We've been using Faronics software for nearly 20 years. We started off using the Deepfreeze product across all of our centres which gave us the ability to lock down the machines the customers us... Se mere
Virksomheden har svaret
We have worked with Faronics for 20 + years. Their consultancy is second to none. They dedicate time, knowledge and provide an assuring experience for customers. In Faronics Cloud Deep Freeze, they ha... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Faronics is a software company that helps businesses and schools keep their computers secure and easy to manage. Founded in 1996, we offer a range of tools that make IT management simpler, safer, and more efficient. Our most popular product, Deep Freeze, allows users to restore their computers to the original setup with just a restart, protecting them from unwanted changes or malware. We offer a complementary range of security tools, such as WINSelect (for desktop lockdown), Software Updater (for the automation of patch management), Anti-Executable (for whitelisting) and Anti-Virus. At Faronics, we focus on making software that’s easy to use and reliable. Our goal is to take the stress out of IT management, reduce downtime, and ensure systems stay secure. Whether you're an IT admin at a school or a business, our products help you save time and protect your technology. 33,000+ customers around the world trust Faronics to keep their computers running smoothly, from schools and healthcare organisations to government offices. We're here to help you get the most out of your technology with less hassle and more peace of mind.
Kontaktoplysninger
8 The Courtyard, Eastern Road,, RG12 2XB, Bracknell, Storbritannien
- +44 (0) 1344 206 414
- hello@faronicscloud.com
- faronicscloud.com
Deepfreeze cloud real world experience
Have used Deepfreeze Cloud on our public devices, libraries etc. for a couple of years now. Great product and superb after service support, always on hand to advise and assist where required, would highly recommend.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Faronics Cloud
Hi Dave,
Thanks for taking the time to share this. Great to hear Deep Freeze Cloud has been working well across your public devices and libraries. We appreciate the kind words about our support team — always here if you need anything further.
The Faronics Team
Professional and Easy to Work with
Professional and Easy to Work with. Esther has been exceptional.
27. april 2026
Uopfordret anmeldelse
Besvarelse fra Faronics Cloud
Hi Remy, thank you for the feedback. We’re glad to hear the experience was smooth and that Esther was able to support you so effectively. We’ll be sure to pass this on to her. — The Faronics Team
Deep Freeze Cloud
At Newham Libraries, Faronics Deep Freeze Cloud has significantly improved how we manage and maintain our public PCs. Application management is simple and reliable, ensuring systems remain consistent and free from user‑caused issues. Updates can be applied securely during scheduled maintenance windows, keeping devices protected without disruption. The imaging and recovery features have drastically reduced downtime, allowing machines to be quickly restored or redeployed. Overall, Deep Freeze Cloud has reduced support overhead while delivering a stable, secure, and consistent user experience across our libraries.
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Faronics Cloud
Hi Junior,
Thank you for the detailed feedback. It’s great to hear how Deep Freeze Cloud is supporting your team at Newham Libraries, from simplifying application management to reducing downtime and keeping systems consistent and secure.
We’re glad it’s helping lower support overhead while maintaining a reliable user experience.
The Faronics Team
Gran soporte técnico!
Gran soporte técnio que supo resolver mi problema en un plazo de tiempo muy breve, practicamente de un día para otro. Muy agradecido por su eficacia!
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra Faronics Cloud
Hola Fernando,
Muchas gracias por tu comentario. Nos alegra saber que el equipo pudo resolver tu problema de forma rápida y eficaz. Apreciamos mucho tu confianza.
The Faronics Team
Deep Freeze use in Librarries
We use Faronics Deep Freeze for controlling and maintaining computers used by the public in all our libraries within the city. Using Deep Freeze we are eaily able to keep them all up to date with Microsoft Patches and update software installed on them. Using through the cloud is a great way of being abble to do bulk changes on the fly.
13. februar 2026
Uopfordret anmeldelse
Besvarelse fra Faronics Cloud
Hi Denis,
Thanks for sharing how you’re using Deep Freeze across your city libraries. It’s great to hear the cloud management is helping you keep public PCs patched, updated, and easy to manage — especially when it comes to making bulk changes quickly.
We appreciate you taking the time to leave a review and for trusting us with your library environments.
— The Faronics Cloud Team
Faronics Ultimate Suite
Faronics Ultimate Suite
What made this experience great? The personal and individual touch made by the account manager, Leon who made the effort to come to our HQ (fair distance from his office) on at least a couple of occasions. Never gave us a sales pitch just simply showed us what the system could offer and how it would benefit the project we wanted it for and left us to decide and make up our own minds. He is always on the other end of the phone if we need help as well as his technical team and nothing too much trouble.
Very proactive and puts in place anything we ask him in a fast and timely manner.
Can't fault the product or the service received very impressed with what it offers and delivers. Top marks to the team.
Get in touch you won't be disappointed
Local Authority
East Midlands
12. februar 2026
Uopfordret anmeldelse
Besvarelse fra Faronics Cloud
Hi David,
Thank you for the fantastic review.
We’re especially pleased to hear that Leon’s hands-on, consultative approach made a difference. Taking the time to understand your project, demonstrating real-world value without pressure, and being available when needed is exactly how we aim to work with our customers.
It’s also great to know the wider technical team has supported you effectively and delivered promptly. Hearing that you can’t fault the product or service means a great deal to us.
We truly appreciate the trust from your team in the East Midlands and look forward to continuing to support your projects.
— The Faronics Cloud Team
Cork City Council and Faronics Deepfreeze Cloud working together.
A very clear and concise cloud offering from the point of view of structuring our Libraries Public PC offerings and grouping them to represent our Libraries. I find Deepfreeze Cloud incredibly important from a maintenance and security point of view and , to be honest, I'd be lost without it. We have a farm of 11 Libraries and pre Faronics Deepfreeze Cloud the amount of time I had to dedicate to maintaining the Public PC's integrity was off the charts, nowadays If I have 2 x callouts a week that I cant deal with remotely that's very very rare and most reassuring. The support is great and finally the deepfreeze Cloud dashboard is very user friendly and informative.
11. februar 2026
Uopfordret anmeldelse
Besvarelse fra Faronics Cloud
Hi Sean,
Thank you for such a thoughtful review.
It’s fantastic to hear how Deep Freeze Cloud is helping you structure and manage public PCs across all 11 libraries. Reducing on-site callouts and being able to handle most issues remotely is exactly the kind of operational impact we aim to deliver—especially in multi-site environments like yours.
We’re particularly pleased that the dashboard and support experience have met your expectations. Public access environments demand consistency, security, and simplicity, and it’s great to know the platform is delivering on all three for Cork City Council.
We truly appreciate your trust and partnership.
— The Faronics Cloud Team
Great Product!
We have used Faronics Deepfreeze on our Public Access PC's in Libraries for over 5 years now and have never felt the need to look for a different solution.
Easy Web Interface, Good Support, Great Product.
Would definitely recommend.
9. februar 2026
Uopfordret anmeldelse
Besvarelse fra Faronics Cloud
Hi Stephen,
Thanks for the great feedback. It’s great to hear Deep Freeze has been reliably supporting your public access PCs in libraries for over five years, and that the web interface and support have made things easy along the way. Knowing you’ve never felt the need to look elsewhere says a lot.
We really appreciate the recommendation.
— The Faronics Cloud Team
Faronics Cloud are Phenomenal!
I have worked with Faronics Cloud for over a decade and recently onboarded their products into my current organization. The sales and aftercare from Leon Mannion at Faronics Cloud has been exceptional and gone above and beyond to ensure we are fully supported in this exciting journey. The technical support from Usman Shaikh at Faronics Cloud has also been phenomenal and I cannot thank them both enough for all their ongoing support.
The product is very well priced and well developed with multiple saving gained for me across our systems and infrastructure. This has truly paid for itself, and in over 25 years in the IT industry, I can honestly say that Faronics Cloud with their Deepfreeze solutions to deployment imaging solutions etc, has been one of the best experiences I have ever had with a IT product and service.
I look forward to the future and working with Faronics Cloud and with the extremely professional staff and culture they promote.
Thanks again.
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra Faronics Cloud
Hi Mark,
Thank you for such glowing review. It really means a lot to hear that after working with Faronics Cloud for over a decade, the experience has continued to deliver real value in your current organisation.
We’re especially glad Leon and Usman were able to support you so closely, from onboarding through to ongoing use — we’ll be sure to share your feedback with them.
Hearing that the platform has paid for itself and stands out after 25 years in IT is incredibly rewarding for the whole team. We truly appreciate your trust and look forward to what’s ahead.
— The Faronics Cloud Team
Working with Faronics’ Deep Freeze…
Working with Faronics’ Deep Freeze platform, supported by Leon, has been a genuinely positive experience for our me and our Partner. The solution has consistently delivered the stability and control they were after. One of the things I value most is how easy it was working with Leon.
Working with Leon has also been excellent, he is knowledgeable, responsive, and supportive from deployment through to ongoing use.
20. januar 2026
Uopfordret anmeldelse
Besvarelse fra Faronics Cloud
Hi Emmanuel,
Thanks for sharing this. We’re really glad to hear that Deep Freeze has delivered the stability and control you and your partner were looking for, and that working with Leon has made the whole experience smooth from deployment through to ongoing use.
We appreciate you taking the time to leave such thoughtful feedback.
— The Faronics Cloud Team
Leon was brilliant with us from start…
Leon was brilliant with us from start to finish, took our requirements and delivered exactly what he promised.
Credit to the whole team, from the support teams to the sales team they are all a pleasure to work with
3. december 2025
Uopfordret anmeldelse
Besvarelse fra Faronics Cloud
Hi Lee,
Thank you for taking the time to share this. We’re delighted to hear that Leon supported you so well from start to finish and delivered exactly what was promised. It’s also great to know your experience with both our sales and support teams was such a positive one.
We’ll be sure to pass your feedback on to Leon and the wider team.
Thanks again for choosing Faronics Cloud.
Deep Freeze Support
Leon has provided full support during the install of Deep Freeze into our environment. He has also made himself available when we needed to order additional licences and answered any questions that we have asked.
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Faronics Cloud
Hi Ian,
Thank you for the great feedback. We’re glad to hear Leon was able to fully support you during the Deep Freeze deployment and remained available when you needed additional licences or had questions along the way. That level of follow-through is exactly what we aim for.
We appreciate you choosing Faronics Cloud and look forward to continuing to support your environment.
Long time customer (20 years+)
We've been using Faronics software for nearly 20 years. We started off using the Deepfreeze product across all of our centres which gave us the ability to lock down the machines the customers use.
We have since upgraded to Deepfreeze cloud with device management and have been using that for the last 5 years.
Throughout the time I've been managing the account we've had the same account manager, Leon, who is brilliant! Excellent customer service, really got to know and understand our business and what we need.
I highly recommend Faronics.
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Faronics Cloud
Hi Daniel,
Thank you so much for sharing this — and for sticking with Faronics for almost 20 years. It’s great to hear how you started with Deep Freeze to lock down customer machines and then transitioned to Faronics Cloud over the past few years.
We’re also really happy to hear how positive your experience has been with Leon over the long term. Building that kind of understanding and continuity is exactly what we aim for.
Thanks again for the recommendation and for being such a long-standing customer.
— The Faronics Cloud Team
First Class Consultancy with a Product to Match
We have worked with Faronics for 20 + years. Their consultancy is second to none. They dedicate time, knowledge and provide an assuring experience for customers. In Faronics Cloud Deep Freeze, they have a product to parallel their service. It has a wealth of popular features including Software Updater and Usage Stats, to add to it's core foundation of providing businesses with powerful but simple and reliable PC protection.
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Faronics Cloud
Hi James,
Thank you for the thoughtful review and for working with us for over 20 years — that kind of long-term relationship really means a lot.
We’re glad to hear our consultancy has continued to give you confidence, and that Faronics Cloud Deep Freeze and features like Software Updater and Usage Stats are adding real value on top of the core protection.
We appreciate you taking the time to share your experience and for trusting us over the years.
— The Faronics Cloud Team
Great product and amazing team
Great product and amazing team , always willing to help and provide 1st class service
30. januar 2026
Uopfordret anmeldelse
Besvarelse fra Faronics Cloud
Hi Niraj,
We’re really happy to hear you’re enjoying the product and that the team has been there when you needed help. Providing that level of service is something we genuinely care about.
We appreciate you taking the time to leave a review.
— The Faronics Cloud Team
A Practical, No-Nonsense Approach to Endpoint Control
Deep Freeze is really the backbone of Faronics Cloud. By automatically resetting machines back to a clean, known state, it removes a huge amount of ongoing support and maintenance and significantly reduces downtime. The rest of the platform is clearly designed around this core functionality, and in day-to-day use everything fits together and works as expected.
The included Faronics Antivirus is actively used and has been very solid from a client perspective — lightweight, unobtrusive, and easy to manage without impacting performance. The Faronics Imaging solution has also been an absolute godsend, allowing laptops to be rebuilt quickly and consistently, saving a massive amount of time during rebuilds and replacements.
Overall, Faronics Cloud is a straightforward, well-designed platform where Deep Freeze drives the real value, backed up by tools that genuinely make managing devices easier.
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra Faronics Cloud
Hi Darren,
Thanks for such a thoughtful review. It’s great to hear how Deep Freeze’s reset-to-known-state approach has reduced day-to-day support work and downtime for you, and that the wider platform fits naturally around that core functionality.
We’re also glad the Antivirus and Imaging tools are proving useful, especially when it comes to quick, consistent rebuilds.
We really appreciate you taking the time to share such detailed feedback.
— The Faronics Cloud Team
Faronics Cloud comes highly recommended
We have many clients who are using Faronics Cloud.
The Ultimate edition is the most popular, as it has so many features including Imaging, Software & Apps Updater, Remote Access, Usage Stats etc.
Faronics Support alone is worth a 5 Star review,
28. januar 2026
Uopfordret anmeldelse
Besvarelse fra Faronics Cloud
Hi Jim,
Thanks for the recommendation and for sharing how your clients are using Faronics Cloud. It’s great to hear the Ultimate edition is proving popular and that features like Imaging, Software & Apps Updater, Remote Access, and Usage Stats are delivering real value.
And we really appreciate the kind words about our support team; that means a lot to us.
— The Faronics Cloud Team
We have been able to solve difficult…
We have been able to solve difficult task on public PC's on lobby, lab, Schools with Faronics
7. januar 2026
Uopfordret anmeldelse
Besvarelse fra Faronics Cloud
Hi Juha,
Thanks for sharing this. We’re glad Faronics has helped you tackle some of those tougher challenges on public PCs across lobbies, labs, and schools. Those environments can be demanding, so it’s great to hear the solution is working well for you.
We appreciate you taking the time to leave a review.
— The Faronics Cloud Team
Deep Freeze–Powered Simplicity for Secure Device Management
Faronics Cloud really shines thanks to Deep Freeze, the cornerstone of the entire suite. Deep Freeze delivers rock-solid system protection by instantly restoring devices to a known-good state, dramatically reducing downtime, support tickets, and maintenance effort. Built around this core strength, the rest of the Faronics Cloud tools feel purposeful and well-integrated, making device management, updates, and control both simple and reliable. It’s a smart, efficient platform where Deep Freeze truly drives the value of the whole ecosystem.
29. december 2025
Uopfordret anmeldelse
Besvarelse fra Faronics Cloud
Hi Frank,
Thanks for your glowing review. We’re glad to hear how much value Deep Freeze is bringing as the foundation of your setup, especially when it comes to reducing downtime and support effort.
It’s also great to know the rest of the Faronics Cloud tools feel well integrated and make day-to-day device management simpler and more reliable.
We really appreciate you taking the time to share such thoughtful feedback.
— The Faronics Cloud Team
Good service!
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra Faronics Cloud
Hi Niels,
Thanks for the review. we’re glad you had a good experience with our service. We appreciate you taking the time to leave feedback.
— The Faronics Cloud Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.