I have ordered from Ewatchparts many many times. Each time I have ordered from them I am genuinely impressed. They have amazing customer service. They have incredible knowledge and they respond quickl... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Purchased a $1500 diamond bezel from them and it was gorgeous. Retail stores were asking upwards of $4000. Great product, fast shipping and awesome communications. Had replies within 30minutes durin... Se mere
Virksomheden har svaret
I have been using this company for the last several months. It has an incredible supply of Watch parts and has become by number one store to go to for any sort of Rolex or Swiss watch repairs. They ar... Se mere
Virksomheden har svaret
Very good communication, fast shipping, reliable webshop. My only gripe is about the quality. The product I received looked slightly different from the photos, but in the end worked with my watch.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Ewatchparts carries a huge selection of aftermarket/generic watch parts for many major watch brands like Cartier, Rolex, Hublot, Tag Heuer, Omega, and many others. We carry leather watch straps, rubber watch straps, stainless steel watch bands, sapphire crystals, extra links, inserts, and much more. All items ship from Texas, USA and come with a 30 day no hassle return policy. We have over 25 years of watch parts experience. 100% Satisfaction is Guaranteed or your money back.
Kontaktoplysninger
3130 Grants Lake Blvd. Unit 19969, 77496, Sugar Land, USA
- sales@ewatchparts.com
- www.ewatchparts.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great prices and fast shipping!
ewatchparts.com had the part I needed on hand and at a better price than I have the shop I had been buying cells at. Their shipping was very fast, too! They are my first place to looks for watch parts from now on!
Great transaction
Quick service. Exactly the part i was looking for!
Very responsive
Very responsive. Products arrived exactly as advertised. Excellent customer service. If you want reliable and high-quality parts, it's a great source.
Great Place to Get Watch Parts!
I have ordered from Ewatchparts many many times. Each time I have ordered from them I am genuinely impressed. They have amazing customer service. They have incredible knowledge and they respond quickly. Their products are superb AND they arrive in a very timely manner. If you are looking for a place to get your watch parts and movements, look no further than Ewatchparts!
Quick and easy order and shipment
Quick and easy order and shipment. Arrived as expected, nice watch hands in a great vintage look.
My new watch band fit perfectly plus it was @ a great price.
My new watch band fit perfectly plus it was also @ a great price that was hard to beat 👍🏾👍🏾.
Parts fit my Rolexes perfectly!
Watch out for these guys on eBay
Watch out for these guys on eBay. It's a scam. They won't send the item, then will keep asking you to wait. But that's just a ploy to get you outside eBay return policy.

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Replacement bracelet for my Orient
Replacement bracelet for my Orient was nice. Color was even better than original. Great product.

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Great option for OEM replacement
Ordering was easy and happy with the quality of products.

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I got just what I wanted
I got just what I wanted. Fast shipping, well packed and they fit perfectly!

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Very good communication
Very good communication, fast shipping, reliable webshop. My only gripe is about the quality. The product I received looked slightly different from the photos, but in the end worked with my watch.

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The product worked as described
The product worked as described. It took a couple of attempts to apply the bezel tape, but eventually I was able to put it in place. Very fast delivery.

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They are so helpful
They are so helpful! I have made many orders and each time they ask me for confirmation of item, offer additional help and feedback. I’ve been able to get many watches back up and running with their help. It feels like I’m walking in their shop and they’re guiding me through the process.

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Quality Products
It was very easy to find parts on their website and they had really good diagrams and descriptions of what the part was for. I ordered a springbar for the clasp of a Rolex Submariner and it came promptly and was of very high quality!

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Very prompt responses
Very prompt responses and clear communication

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Terrible non existent customer service
Terrible service! Looking to purchase some spares, and asked for some photos of the item I was trying to purchase as their website does not display a proper image for the item in question! Asked the support but its just a stock reply saying they only have web images (when they clearly do not) This is a front company as it would appear the messages are dealt with most likely from a customer service agent from China as the stock responses and lack of understanding and customer service of what is being asked is not that which could be expected of the USA.
The items are not the cheapest parts hence wanting to know and see an actual image of the item before purchase which is not unreasonable prior to international shipping from the USA, and if its not right or not the advertised quality then trying to return and refund!
Email exchange over several days is just met with the same bad response "We only have the listing photos, which show exactly what you’ll receive" When they do not some parts do have images but the ones ive asked about do not and they are making every effort they can to avoid looking at getting some pictures, when all they needed to do was get some images from their stores (probably just a lock up somewhere where its drop shipped, which will explain why they wont get more pictures)
All in I wouldn't trust this company at all for anything over $30 as the chances of it either not being what you ordered or being of questionable quality and then if you need any customer service you will have as much chance as buying a unicorn!
AVOID AVOID AVOID
This is most likely just a USA based drop shipping business selling cheap Ali express watch parts just with worse customer service!
I'm sure there will be some stock reply to this if they even care but had they just answered my question through email there would have been no need to post this. Which is just to warn other people of the trouble when asked a simple question!
Reply to the reply!
This is not unethical in the slightest! I asked a simple question for an image of the product possibly being order as the website has not image for the product I am after, which was explained from the first enquiry and the whole reason for asking! IF you cared to look and read the emails I sent Which I am more than happy to put copy in this review you would see how unreasonable you have been! I was not after a picture of the product you were shipping specifically for me! Merely a picture of the acutal product itself to verify it is the correct one before order as the website itself DOES NOT have an image for several fo the product I was looking to purchase (many others do I agree) but the one item I was after does not! So I asked for an image to confirm, and you have spent more time arguing the point "you only have stock images" rather than just looking at the items on you site to see that the item in question does not have the image! It really pretty simple customer service and you have chosen to do everything else but provide the stock image of the item I was after!
For reference
20mm-14k-gold-two-tone-oyster-watch-band-for-rolex-daytona-116520-116523-116528?variant=41172435468427
20mm-14k-gold-two-tone-oyster-watch-band-for-rolex-daytona-116505-116508-116515?variant=41172435435659
20mm-14k-gold-two-tone-oyster-watch-band-for-rolex-16233-16014-solid-end-f-lock?variant=41172435239051
ALL USE THE SAME IMAGE so you are misleading anyone viewing them as the image does not portray the items listed as the product!
Are you serioulst saying that all for item are the identical image and if they are then why do you need 4 different pages when one item would cover mulitple models!
I think you need to reviews your website then and spend more time listening to a simple request? Im sure you might be correct had I asked for another item that does have an actual image of the product being ordered but that wasn't what I was asking!
Had you of been able to read my request in the first place and then actually look at it rather than just default the same answer to every reply you would see that there is not the correct image displayed and maybe updated the site accordingly! You chose the latter which is why this review exists!
The company may be registered and warehouses in the USA but that does not mean you are not just drop shipping!
Had you helped this would not be here and serve as a genuine experience for other customer to make their own mind up!

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Quick and easy return.
I bought a link for my watch and it came packaged good, however even though the listing matched with my band size it did not end up fitting the return process was quick and easy. 5/5 experience.

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great quality and fast delivery
great quality and fast delivery. 👍👍👍

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They make claims that they sell watch…
They make claims that they sell watch bracelets for certain original watches but after showing them photos of unfitting watch bands which they sent me,well their tolerances do not match with original OEM watches. So they do not fit. Do not trust them as they say they've made and sold many bracelets. They clearly do not. I would not trust them.

Besvarelse fra Ewatchparts
Dette er Trustpilot
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