As many other people have said , I've still not received any of my items, took a day off as it was next day delivery low life company , b and q should also take a fair bit of the blame for using thes... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Got my ratan furniture from Amazon. One of the cushions blew away in high winds. Contacted them directly and they were amazing. Rather than having to replace the full cushion set they kindly offer... Se mere
Very happy, my patio set arrived as scheduled however the glass to the table arrived shattered. Evre were quick to sort it out and sent out a replacement piece of glass. Really happy with my patio set... Se mere
Virksomheden har svaret
Couldn’t fault delivery or the quality of the stuff. Price was amazing. Highly recommend
3,7
Middel
41 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
DO NOT buy from EVRE
I bought an EVRE Nero Rattan garden furniture set from B&Q online. It was delivered by EVRE but the box had the name of a different model of furniture so I didn't open it and called B&Q. They asked me to contact the furniture provider - EVRE - which I did (through B&Q website). The provider EVRE told me that I was wrong and I should open the box and check as it was a Nero set. I opened the box and the item was not the correct item. I contacted EVRE again. They asked me to take photos of the furniture set so they could "better understand our products". I refused to do this as wasn't prepared to unpack and put a furniture set together, to take photos then dismantle it and repack it. In reply to this they told me that it was my responsibility to take the 38kg box to a B&Q store if I want to return it and that fees would be applied once it was assessed at their warehouse due to being opened. I refused to take it as it was not my responsibility and B&Q have a maximum item size for returns. EVRE have now mailed me to say that if I don't want it (I don't, I want the item I ordered and paid for) I need to return it and they won't replace it with the item I ordered and that I would first be refunded minus costs and then I would have to buy again by ordering from B&Q (the item has now been increased by £20 on the B&Q website).
I have called B&Q and they are no help whatsoever as they are an "intermediary" only and are not responsible for the items - even though I ordered from them and the payment was made to B&Q.
I'm completely blown away by the atrocious customer services and am now going through Citizen's Advice and Trading Standards as it's clear that both Evre and B&Q are hoping customers just go away and accept terrible customer service.
11. marts 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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