Would you believe it, just as I thought, I’ve had a request for payment. This is the most incompetent company I have ever dealt with. I have tried to pay but like every other request/phone call it fal... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Website is easy to use. Price was competitive. Advised of day of delivery the day before. Driver polite and filling of tank was quick. Would be good to have delivery time of am or pm.
We have used Evesons for over ten years now and have never had a problem with them. They are polite, helpful and always deliver within a few days of ordering. We don’t have to be home, they just deal... Se mere
The delivery was a day late owing to the tanker needing repair. I did phone to enquire why it hadn’t come and was immediately told the reason. No excuses. Then they sent both an email and phoned to... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Over 40 years experience of delivering oil for household and commercial use. Delivering in Warwickshire, Hampshire, Worcestershire, West Sussex and Southampton.
Kontaktoplysninger
Birmingham Road, CV8 1PT, Kenilworth, Storbritannien
- 01676 531100
- sales@evesons.co.uk
- evesons.co.uk
3,7
Middel
382 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 84 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant service
Brilliant service! We ran out of oil and they went way beyond their duty to ensure it was delivered quickly. Fabulous people all round
Steph at Bishampton
5. september 2023
Delivered fuel on schedule
Delivered fuel on schedule. Received free gifts with fuel.
Excellent service
18. august 2023
Always a good and reliable service.
3. august 2023
Really helpful service
I accidentally ran out of oil and your company came and replaced it really quickly.
Because I ran out of oil my boiler would not come on and you sent a repair man out really quickly to sort me out. He was very helpful and I was very impressed with the service.
Thank you for your help.
15. juli 2023
Besvarelse fra Evesons Fuels
Hi Jeanette,
Thank you for the awesome review - I'll pass the message onto the team.
I'm glad we could help getting your heating back on ASAP.
Kind regards,
Andy
Professional no fuss.
Delivered without fuss, driver was friendly and we were chatting while the tank was filling. All the time I noticed he was professional and keeping an eye on what was going on.
4. juli 2023
Besvarelse fra Evesons Fuels
Hi Gavin,
Thank you for the review!
It's great to hear feedback about our driver's courteousness and professionalism. I'll be sure to pass the message onto the team.
Kind regards,
Andy
Oil was delivered successfully
9. juli 2023
Friendly efficient service.
9. juni 2023
Great communications and prompt…
Great communications and prompt delivery at a good price.
20. juni 2023
Extremely helps and speedy delivery
Extremely helps and speedy delivery. Highly recommended
2. maj 2023
Easy and hassle free.
23. april 2023
Best company for miles around…
Best company for miles around…
Friendly staff and superb service…
12. april 2023
Delivery came way earlier than expected…
Delivery came way earlier than expected - very efficient service
22. marts 2023
Besvarelse fra Evesons Fuels
Hi Carol,
It’s very kind of you to take the time and give us feedback.
I’m glad to hear of your positive experience with us and I will pass the message onto the rest of the team.
All the best from us.
Kind regards,
Andy
Yet again been let down by this useless…
Yet again been let down by this useless company. Order through boiler juice for delivery on Tuesday. Just had a phone call to say can not make the delivery even though it was confirmed and paid for. This has now left it to late to resource oil for next week which will mean we will run out. This is going to be a major problem having no heating and hot water as I am disabled and on chemotherapy. Please avoid this useless company.
6. april 2023
Uopfordret anmeldelse
Besvarelse fra Evesons Fuels
Hi Mark,
I'm sorry to hear your order did not arrive on the expected date particularly considering your health condition.
So that we can investigate why this occurred please email feedback@evesons.co.uk with details of your order number and / or account number and any other feedback that might help us to resolve the issue or improve our service.
Thank you for taking the time to give us feedback.
I hope to hear from you soon.
Kind regards,
Andy
Excellent service
Excellent service, always keep you informed of any problems with the delivery. Very professional and polite delivery drivers. 10/10
16. marts 2023
Besvarelse fra Evesons Fuels
Hi Antony,
It’s very kind of you to take the time and give us feedback.
I’m glad to hear of your positive experience with us and I will pass the message onto the rest of the team.
All the best from us.
Kind regards,
Andy
Delayed Delivery
Everything was great with the delivery but I have marked it down as the oil was a day late and we had not been notified, in advance, of this delay.
This is an easy thing to fix from a customer service perspective so, hopefully, Evesons will manage the customer expectations better in future
2. marts 2023
Besvarelse fra Evesons Fuels
Hi Steve,
I'm sorry to hear you have not received a notification about your new delivery date and I hope this hasn’t been too inconvenient.
We are now aware of an intermittent issue with the software designed supposed to provide these updates. I appreciate this doesn’t help with your last order, but we’ll look into getting it resolved quickly so that we can provide a better service next time.
If you would like us to further investigate the delay, please email feedback@evesons.co.uk with details of your order number and / or account number and any other feedback that might help us to improve our service.
Thank you for taking the time to leave us a review.
Kind regards,
Andy
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.