Evapo Anmeldelser 844

Service and staff members were very helpful

Amazing service from the young girl serving in the Weston super Mare store, sorry I didn't catch her name, but we went in on Wednesday 19th March, she really knew her stuff and was really helpful and friendly!

Great guidance on what product would best suit me

Having used this company many times last year, both instore and for home delivery. They have a good selection of vaping products, although they are no where near the cheapest company operating in this market.
I have always found the staff in store to be knowledgeable and helpful.

Unfortunately they use Royal mail as their delivery partner for smaller orders, and I have had constant issues with delivery. Usually Royal Mail emailing you to say they would deliver a parcel on a specific day, and then failing to so.
This culminated in a parcel being delivered to an incorrect address.
Evapo did sort this out in the end, but it wasn't a great experience.
After not using Evapo for a period of 6 months, I thought I would give them another try, and once again, after an email from Royal Mail regarding a delivery they have contacted me again to say I wasn't in when they tried to deliver my parcel.
I specifically stayed in all day for the delivery, so Royal Mail, are either lazy, incompetent or just downright dishonest.

I accept Evapo are not entirely to blame for this poor service, but it is their choice to use this delivery partner, therefore have to take ultimate responsibility.

I feel I have been fair in giving you another chance, and unfortunately I won't be using your company ever again due to constant delivery issues.

Amazing service in Hanley, the staff were so helpful and helped me with deciding what was right for me, they even set it up for which is AMAZING!

Great service the man that served me in Caerphilly store is a credit to your company. He was knowledgeable and really helpful

Gave me good information on products very polite good customer service

The lady who served me in the store today was amazing! Very responsive, answered all my questions in details, helped me with my choice and gave me useful advice! I am happy with my experience with her, I would recommend this store to all my friends!

Why is your Redditch store till trying to use the other companies bins? I reported this to Head Office about 10 days ago and they are still using our bin! We have a key now, so good luck.

Really helped me with all my questions today, also had the best deals in Redditch town kingfisher Centre! Amazing customer service today, thank you both so much!

Very helpful staff at the Shrewsbury store, with a good selection of juices, mods and disposables. The only down side was that they didn't have the flavour that I wanted.

The Staff in the high Wycombe branch are so helpful and knowledgeable

Pleasant employees good service in the Plymouth shop.

Great service, great selection of products with a good price. Really like tie loyalty card. Highly recommend.

Can't remember the lady's name that served me but she's been fabulous. I came in about a week ago to buy a vape and some juices. This was my first purchase in this establishment so decided to put my rewards points on my friends card but popped back in yesterday for more juices and more pods and signed up as I'll definitely be coming back again.

The lady answered all of the questions I had as this was my first real vape purchase. I normally used disposables. She made everything so seemingly easy for a first time buyer. Didn't feel confused or pressured during any of it.

Thought I'd try out evapo to see what they were like. Nit only did I get my raping needs met but I got some cbd liquids and a new vape unit as well.

The staff were amazing 👏 🤩 😍 I'm defo a hocked customer

Lovely welcoming staff and knew what they were talking about

As an NHS Trust we commissioned Evapo a year ago to provide rechargeable vapes for our Smoking in Pregnancy team. Vapes are provided user via a voucher code, which can be entered into a tailored Trust specific website resulting in direct delivery to their address.

We have had nothing short of an exceptional experience working with Evapo. They have gone above and beyond to ensure all our expectations are met in a timley manner, even when requests require an awful lot of time and input.

We have a direct contact, Gary, who is very personable, helpful and professional and ensures that everything is done in a timely manner.

We commissioned Evapo through the Swap To Stop scheme but plan to maintain the contract once it ends due to our positive experience.

fantastic customer service helped with getting e liq will def be a returning customer