Evapo Anmeldelser 844

TrustScore 5 ud af 5

4,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

First time user of Evapo and they haven't failed to impress. Customer service is excellent, especially Karl, I had an issue with my vape and within 24 hours my issue was rectified. I chose the impbar... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Amazing service as ever in the Exeter store. Hannah, Chloe and Ryan have fantastic customer service and excellent communication. They are always happy and smiling. They let me know what's on offer and... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Absolutely amazing and faultless service from the whole team. Understand my needs and matched me perfectly with my needs as someone who's just started vaping. The flavors of the juices are incredib... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I AM A 68 YEAR OLD TECHNOPHOBE WHO IS USELESS AT ALL THINGS REMOTELY TECHNICAL. YOUR LOVELY MAN IN YOUR MAIDSTONE SHOP TOTALLY PUT ME AT EASE AND EXPLAINED EXACTLY WHAT I NEEDED AND HOW TO USE IT.EXCE... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. E-cigaretbutik
  2. Vaporizerbutik

Skrevet af virksomheden

Welcome to Evapo, the premier e-cigarette and vape shop in the UK & beyond. Our team of vaping experts can help you whether you are just starting out and looking for something to help you switch to vaping or have been vaping for years, we are here to help! Find all your favourite e-liquids from leading brands such as Ohm Brew, Riot Squad, Vampire Vape and Six Licks. Browse over 800 products, including devices from leading brands like Aspire, Innokin, SMOK and VOOPOO as well as an extensive range of CBD solutions.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

844 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Amazing service from the young girl…

Amazing service from the young girl serving in the Weston super Mare store, sorry I didn't catch her name, but we went in on Wednesday 19th March, she really knew her stuff and was really helpful and friendly!

19. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Evapo

Thank you Anne. We appreciate the review and are glad to hear that you are happy with the service in our Weston-super-mare store. We look forward to your next visit.

Bedømt til 5 ud af 5 stjerner

Great guidance on what product would…

Great guidance on what product would best suit me

17. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Evapo

Thank you or the review and feedback Sammyjo. Great to hear that you got the help you needed and found the right device. We look forward to your next visit.

Bedømt til 3 ud af 5 stjerner

Having used this company many times…

Having used this company many times last year, both instore and for home delivery. They have a good selection of vaping products, although they are no where near the cheapest company operating in this market.
I have always found the staff in store to be knowledgeable and helpful.

Unfortunately they use Royal mail as their delivery partner for smaller orders, and I have had constant issues with delivery. Usually Royal Mail emailing you to say they would deliver a parcel on a specific day, and then failing to so.
This culminated in a parcel being delivered to an incorrect address.
Evapo did sort this out in the end, but it wasn't a great experience.
After not using Evapo for a period of 6 months, I thought I would give them another try, and once again, after an email from Royal Mail regarding a delivery they have contacted me again to say I wasn't in when they tried to deliver my parcel.
I specifically stayed in all day for the delivery, so Royal Mail, are either lazy, incompetent or just downright dishonest.

I accept Evapo are not entirely to blame for this poor service, but it is their choice to use this delivery partner, therefore have to take ultimate responsibility.

I feel I have been fair in giving you another chance, and unfortunately I won't be using your company ever again due to constant delivery issues.

17. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Evapo

Thank you for sharing your feedback, and we’re truly sorry to hear about the repeated delivery issues you've faced with Royal Mail. We understand how frustrating this must be, and we sincerely appreciate your patience in allowing us the opportunity to resolve the situation each time. We strive to provide the best possible service, and your experience highlights areas where we clearly need to improve.

We're constantly reviewing our delivery partners to ensure that we're providing the most reliable service, and your comments will help us in making more informed decisions moving forward. While we cannot control the actions of third-party couriers, we do want to ensure that our customers have a seamless and hassle-free experience, and we will take your feedback seriously as we continue to make improvements.

We hope that, in time, you'll reconsider us, as we'd love to have the opportunity to regain your trust. Thank you again for your constructive feedback, and we wish you all the best!

Bedømt til 5 ud af 5 stjerner

Amazing service in Hanley

Amazing service in Hanley, the staff were so helpful and helped me with deciding what was right for me, they even set it up for which is AMAZING!

13. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Evapo

Thank you for the review and feedback Joshua. Glad to hear the team in Hanley were able to impress. We look forward to your next visit!

Bedømt til 5 ud af 5 stjerner

Great service the man that served me in…

Great service the man that served me in Caerphilly store is a credit to your company. He was knowledgeable and really helpful

16. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Evapo

Thank you Shozannn. we appreciate the review. Glad to hear that you had a positive experience in our Caerphilly store. We look forward to your next visit.

Bedømt til 5 ud af 5 stjerner

Great

The lady who served me in the store today was amazing! Very responsive, answered all my questions in details, helped me with my choice and gave me useful advice! I am happy with my experience with her, I would recommend this store to all my friends!

15. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Evapo

Thank you Mladen, we appreciate the review and feedback. Great to hear that you were able to get all the help you needed. We look forward to your next visit.

Bedømt til 1 ud af 5 stjerner

Bins

Why is your Redditch store till trying to use the other companies bins? I reported this to Head Office about 10 days ago and they are still using our bin! We have a key now, so good luck.

4. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Really helped me with all my questions…

Really helped me with all my questions today, also had the best deals in Redditch town kingfisher Centre! Amazing customer service today, thank you both so much!

11. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Evapo

Thank you for the review and feedback Emma. Great to hear you are happy with your experience in our Redditch store. We look forward to your next visit.

Bedømt til 4 ud af 5 stjerner

Very helpful staff

Very helpful staff at the Shrewsbury store, with a good selection of juices, mods and disposables. The only down side was that they didn't have the flavour that I wanted.

8. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Evapo

Thank you for the review Gary. Glad to hear that you happy with the store and selection overall. We look forward to your next visit.

Bedømt til 5 ud af 5 stjerner

Super knowledgeable staff

The Staff in the high Wycombe branch are so helpful and knowledgeable

8. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Evapo

Thank you for the review Katrina! Great to hear our team as able to impress! We look forward to your next visit.

Bedømt til 5 ud af 5 stjerner

Really happy

Great service, great selection of products with a good price. Really like tie loyalty card. Highly recommend.

4. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Evapo

Thank you for the review Roger. Glad to hear that we can impress across the board! Great to know you are taking advantage of our Clubcard also! We look forward to your next visit.

Bedømt til 5 ud af 5 stjerner

Bexleyheath Evapo = Fantastic

Can't remember the lady's name that served me but she's been fabulous. I came in about a week ago to buy a vape and some juices. This was my first purchase in this establishment so decided to put my rewards points on my friends card but popped back in yesterday for more juices and more pods and signed up as I'll definitely be coming back again.

The lady answered all of the questions I had as this was my first real vape purchase. I normally used disposables. She made everything so seemingly easy for a first time buyer. Didn't feel confused or pressured during any of it.

3. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Evapo

Thank you William. We really appreciate the review and feedback. Glad to hear that you were made to feel comfortable and able to get what you needed without any extra pressure. We look forward to your next visit.

Bedømt til 5 ud af 5 stjerner

Thought I'd try out evapo to see what…

Thought I'd try out evapo to see what they were like. Nit only did I get my raping needs met but I got some cbd liquids and a new vape unit as well.

The staff were amazing 👏 🤩 😍 I'm defo a hocked customer

3. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Evapo

Thank you for the review Carly. Glad to hear that you got everything you needed. We look forward to your next visit.

Bedømt til 5 ud af 5 stjerner

Lovely welcoming staff and knew what…

Lovely welcoming staff and knew what they were talking about

1. marts 2025
Uopfordret anmeldelse
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Besvarelse fra Evapo

Thank you Tina. We appreciate the review and feedback. Great to hear you are happy with the knowledge our team shows. We look forward to your next visit.

Bedømt til 5 ud af 5 stjerner

Great Experience For Commissioning for NHS Trust

As an NHS Trust we commissioned Evapo a year ago to provide rechargeable vapes for our Smoking in Pregnancy team. Vapes are provided user via a voucher code, which can be entered into a tailored Trust specific website resulting in direct delivery to their address.

We have had nothing short of an exceptional experience working with Evapo. They have gone above and beyond to ensure all our expectations are met in a timley manner, even when requests require an awful lot of time and input.

We have a direct contact, Gary, who is very personable, helpful and professional and ensures that everything is done in a timely manner.

We commissioned Evapo through the Swap To Stop scheme but plan to maintain the contract once it ends due to our positive experience.

25. februar 2025
Uopfordret anmeldelse
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Besvarelse fra Evapo

Thank you for the fantastic review and feedback. We are very happy that we have been able to help so many people make the switch from smoking.

I will ensure this feedback is shared. We look forward to helping even more people start the journey to quit smoking.

Bedømt til 5 ud af 5 stjerner

fantastic customer service

fantastic customer service helped with getting e liq will def be a returning customer

22. februar 2025
Uopfordret anmeldelse
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Besvarelse fra Evapo

Thank you Jo. Glad to hear that the team were able to help you and impress with their service. We look forward to your next visit.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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