EVANNEX Tesla Accessories Anmeldelser 

Don't by OHMMU 12V batteries from these characters. They tried to stick me with a restocking free for a defective battery. In fact, Im NEVER buying anything from Evannex ever again.

Bought trunk and frunk lifts right away after getting my Model 3. I really like popping the trunk from the fob while walking toward car in a parking lot.

Trunk lift is great. A bit hard to close, but my 10yo has mastered it.

Frunk opens very dramatically! It would be great to dampen this a bit.

I ordered a set of floor mats and they are cheap and flimsy. I tried to return them to Evannex. While they offered a return RMA the return would have to be at my own expense. All shippers I tried would charge me more than the cost of the floor mats. Since Evannex wouldn't cover the cost of a return their return policy use useless. I tried to cancel the order I made with them for replacement mats and was told since the label for the replacement was already printed (this was about 2 hours after I placed the order) they couldn't cancel, but would accept the return but again I would have to cover the return cost. Beware, and check elsewhere for any TESLA product you would try to order from Evannex.

Ordered a sunshade for a new VW ID4. It didn't fit it was too large all the way around. Customer service was argumentative instead of helping. They wanted to argue with my pictures. Claiming they knew more than me about the fit and finish. Their profit on an ill fitting cheesy sunshade was more important than a customers satisfaction. Be aware. Customer satisfaction and quality products are not a goal with them.

On Friday, May 5, 2023, I placed an online order for a center console for my brother. Right after I had placed the order, he told me to cancel it because he found a better one with more functionality and it was $100 less. I couldnt cancel the order because their customer service was closed & they are closed on the weekends. I called on Monday to be told I had to wait until I had received the order since it had already been shipped. I received the order finally yesterday, Friday, May 12, 2023. I just had to waste $70 to return something to Evannex because their company is closed on rhe weekends. The package shipped before I could cancel.it. So instead of receiving a full refund, Im going to be shorted the shipping cost. Ill never purchase another item from this company nor will I recommend anyone to it.

I bought the red brake calipers covers from Evannex for my Tesla Model 3. I installed them. They looked great, and I was very happy for about 4 months, right after the warranty of 90 days expired, and then the paint started peeling off them. They look horrible now I wrote Evannex about it but they haven't responded. Now I'm going to have to remove them or repaint them or do something. I'm very disappointed.

They do not stand behind the products they sell. Refused to accept return of the wrong part due to poor explanation on the website. No good will after purchasing multiple items. Blamed it on the “manufacturer” though the paint protection film was bough through EVANNEX. the film did not even close to a professional cut.

Absolute trash, they make nothing and just distribute products from one manufacturer to customers. Problem is they sell products that are out of stock from the manufacturer and will just sit on your cash till they can have the manufacturer ship it. Go elsewhere!

Good product, and the service could be better

Ordered a carbon fiber hood for Model 3. nowhere on site does it say 6-8 week lead time. They have not shipped product but they charged my credit card and I have since had to pay that credit card bill. They provide no follow up. They will not allow you to speak to the owner. That's it . . I'm done with these guys. They don't really care about customers

Had ordered an installed a Tesla Mod X front license plate holder. Had a slight problem with the mounting, since the plastic surface of the front grill cowling might not be level on all cars . Called them to explain, and they took great care of me, to make me a happy customer. I suggested a slight modification to the mounting method, which they will take under consideration. Appreciate that they have good accessories for our cars, beyond what Tesla offers themselves.

Truly 5 star. Before I ordered the Model 3 pneumatic trunk lifters, I watched video installment instructions, examined my Model 3 to be sure I understood everything. I received the lifters Friday at 12:35pm. Read the instructions, got the two screwdrivers and a 4 foot board and went to work at 12:47pm. At 12:53pm I closed the trunk lid. Job completed. Everything was exactly what one should always expect. Best service and product quality, bar none. Keep up the good work, Evannex!

Terrible.
Charged me 320+ dollars
I waited over a month - nothing.
6 weeks later DHL contact me. I pay some tax … nothing arrives.
I contacted evannex, politely - without speaking to me they refund me but refuse to refund delivery (for items never delivered) and I have to chase dhl for the tax back.
They claim I refused to pay dhl, even after sending them DHL’s receipt proving I had paid them. Disgusting behaviour.

Purchased wheel bands for my Tesla and not even a week went by before one of them came completely off. I sent them an email to request a replacement and they don't replace, I would have to pay for another wheel band. Why would I do that if the first one didn't work. They really should back their product.

Evannex.com has high quality Tesla aftermarket products and fantastic customer service. For my S, I’ve purchased the dashboard, all weather mats and a bunch of little aftermarket upgrades. Lots of compliments!

I purchased a trunk applique for my Model Y which I was very happy with. The applique had a defect once applied. I contacted Evannex, explained the situation, sent pictures and spoke to customer service. Bottom line is they were exceptionally helpful. I spoke with Eric, who explained the warranty and asked to send pics. Upon receipt of the pics, Evannex provided a full replacement of the part. I was happy with the ease in contacting the company, the customer service they provided, the quality and appearance of the part I ordered, and ultimately the satisfaction of the issue I had. I will be ordering from them again. My experience with Evannex was so much better than most experiences I've had with online retailers, especially when there was a problem.
Thank you!

I bought recently a CCI , with price of 580$ + 63$ shipping to Belgium. And then it started the nightmare : I paid the product, I got confirmation of the shipment and then, surprise : customs tax ( Belgian customs tax is 21% on imported goods ) was almost 1000$!!! Why ? Because Evannex declared a price of the good of 4412$ ( !!!! ) to the shipper ( DHL ) for the same good I buy from them for 580$!!! . Contacted Evannex, what do you think their first response was : I agreed that Evannex is not responsible for paying any import tax, so is not their responsibility. So if they place a 4412$ on the invoice to DHL for a 580$ I have to pay tax of 900$ for a 580$ good!!! Great, nice service, thank you!
In the end , I lost about 5hrs with phones back and forth with DHL to update the good price to 580$ and I finally convince Evannex to at least contact their local DHL representative to discuss this situation.

The console insert was very good, so the Evannex products are worth the money, but does not worth the hassle it could come due to such big mistakes done by them. Especially for people from abroad bying they could have surprises like this. Pitty!

Purchased the pet cargo cover for my Model X. Very cheaply made, and ripped after one use. When I emailed them about my concern, I received this as a response, "...please be advised our product warranty does not cover any cosmetic damage (e.g. tears) incurred after using our products"

Not happy with this response. This cover might work for someone who has a low impact/small dog.

Absolutely terrible customer service and product quality. I ordered a pair of pneumatic trunk lifters for my Tesla Model 3. After 8 months one of the lifts leaked out all of the oil and they stopped lifting the trunk. Contacted Evannex and the VP of Support basically said tough luck, you knew we only give a 90 day warranty. No empathy, no feeling bad they sold a bad product, just arrogance and pride that they only had a 90 day warranty. I've stopped buying any products from Evannex. They're not reputable, and there are plenty of other better alternatives.

Trash company that has check products to offer and good luck if you shipping outside of the US. The cost through their provider DHL will be as much as the items your buying. Crooked company and shipping charges that they end up pocketing