The customer service is exceptional Emma was amazing, dealing with my query within mintures and resolving the issue which was not of their doing? This is great old fashioned service well done... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
EV Extras are an excellent company, offering a plethora of ‘EV Extras..!!’ An extremely easy business to deal with, items are great quality, and Customer Service is 10/10. I purchased an item to rep... Se mere
What an incredible company. Bought an ev charger which worked very well for my needs. Had an issue with my socket over a year from when I purchased the charger (not the companies fault). They help... Se mere
Brilliant service. I ordered the wrong charger for my car and the help and support I received was wonderful. They quickly cancelled the wrong charger and ordered the correct one and refunded the mo... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
EV Extras a family run business for all your EV charging needs.
Kontaktoplysninger
Storbritannien
- ev-extras.com
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
I ordered the wrong item but EV extra were quick to respond and help with what I required and exchanged the item with what was required
27. maj 2026
Great product, service and price
Easy to use website and ordering process. Excellent customer service and delivery. Great product. Sensible price.
26. maj 2026
EV Extras use Yodel… enough said…
PLEASE SEE THE UPDATE BELOW THE ORIGINAL REVIEW - Had I known that EV Extras used Yodel for next day delivery I would never have used them. Needless to say this isn’t explicitly said on their website… did it turn up next day… nope, unsurprisingly. I’m sure your products are great, unfortunately your choice of delivery partners is abysmal… you would have thought someone in the company watches Panorama…
So, EV Extras got in touch and while the result wasn't prefect (i.e. the cable took another day to arrive) they did bend themselves double sorting out the issue and threw in a discount to boot...
I think it's important to recognise that things don't always go perfectly, but the measure of a person or organisation is how they deal with and resolve those bumps in the road... an excellent response to an imperfect situation... I'd definitely use them again.
I've left the star rating at 1 though because in my experience people read the 5* and the 1* when making a decision, so here you go...
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra EV Extras
We are sorry to learn of your experience with a delayed delivery for which we offer our apologies.
These things unfortunately happen from time to time , all we can do in these circumstance is to acknowledge the issue , say sorry and do our best to rectify as soon as we can as we have done here.
We thank you for your constructive feedback. We now offer our customers a choice of couriers to select the preferred delivery partner at the time of order placement. Your valued feedback has been taken onboard
Once again we are sorry for the inconvenience and thank you for your valued custom and comments .
Great customer service
Great customer service. Ordered the wrong length of charger. Real human on the end of a phone. Able to order the correct length without sending first back. No extra charges for sending back.
19. maj 2026
Uopfordret anmeldelse
3 pin granny charger lead for my EV
3 pin granny charger lead for my EV. It’s slow but it does the job. Never overheats, never fails to charge and has survived outside in all weathers without any issues.
26. juni 2025
Arrived as promised and did what it…
Arrived as promised and did what it said on the box.
Actually Arrived in a bag but you know what I mean.
Works perfectly.
28. april 2026
Expert guidance
Selection, price, service, functionality on site to guide new users as to product selection.
28. april 2026
The equipment works great
The equipment works great, good price. Delivered safely within 2 days.
26. april 2026
Great product, price and Company.
Bought a portable charger to use at our caravan. Only wanted it for occasional use. Found this website on social media and after looking at reviews decided to buy one. Reasonable price. Was delivered quickly. So far only tried to make sure it works and it does so all good!
25. april 2026
5 star service
5 star service, easy website to order from,will definitely be using again in the future.
25. april 2026
I would definitely recommend EV…
I would definitely recommend EV Extras,great prices really fast delivery and Emma was exceptionaly helpful. She went above and beyond to explain everything to me regarding my charger as it was all new to me and kept me informed about my delivery. It was a very easy transaction placing my order with Emma she is a shining star and a great asset to this company as she was so knowledgeable and Helpful,thank you from the bottom of my heart Emma ⭐️⭐️⭐️⭐️⭐️
Maureen
5. maj 2026
Uopfordret anmeldelse
Very prompt and helpful advice to…
Very prompt and helpful advice to ensure that what we ordered was compatible with both our vehicles from different manufacturers. Thus avoiding the risk of ordering something that would later need to be returned.
27. april 2026
Great service, good value
Extensive selection of products.Great service, with item delivered extremely quickly. Also excellent help from customer service team with after-sales service.
27. april 2026
Good communications and fast delivery…
Good communications and fast delivery with tracking
27. april 2026
Still waiting for delivery
Great service and product delivered by Royal Mail. Thank you.
25. april 2026
Besvarelse fra EV Extras
We are very sorry to learn of your experience with the courier which was unfortunate
As soon as we realised an issue existed we reached out and arranged for a replacement to be sent with a different courier.
We believe you are now satisfied with the service we offered in rectifying the issue and thank you for your custom.
Delivered quickly and works perfectly
Delivered quickly and works perfectly. Thoroughly recommend product and service. Excellent.
25. april 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.