Warner Music Online Stores Anmeldelser 

Immediate support and kindness. Thanks to Heather.

My request for a refund was actioned promptly. I was kept informed of the status of my refund. Good service.

They got right back to me and did what I asked, great help!

Getting fast help from a very friendly team, answering all your questions, top expertise, can only recommend it!

A good customer service ready to listen to your requests if needs be.

Great customer service from Heather, seamless return.

Exceptional customer service received when I contacted them with a query about an order this was responded to very quickly and professionally and resolved promptly! Thank you!

Had an issue with wrong item delivered but pleased to say Heather in customer services was brilliant. Worked her magic & sorted it out in no time. Excellent service, thank you

Una experiencia muy positiva. Mucha profesionalidad del personal. Muchas gracias por todo!!

I wanted to cancel my order and everything went very smoothly. My order email had clear instructions for a cancellation and, when I contacted customer service, I was helped very quickly.

Terrible company. Unable to cancel or change orders and it can take months for anyone to contact you from customer services…if they ever do at all!
there is no help at all!

the customer service was very fast and easy.

good service :)

We had a great comunication! Thanks

Vous bloquez toutes les vidéos et même celle de Christophe Maé envers nous 😤😡

Very helpful. I wanted to change my order, Dallas explained how I could go about doing it, made it so easy. Excellent customer service, highly recommend 😊

The company acknowledged the issue very rapidly and I received the refund in his totality.
I wanna thank expecially Heather for Warner Music Customer Services for the kind replies

5 stars for customer service!

I do think the quality of the merch has gone down significantly compared to previous Nessa Barrett drops specifically, so I wanted to be honest about that part.
There were some things that went wrong. But at the same time, the way they handled the situation was genuinely very thoughtful and helpful.

Although I didn’t receive my full order, Warner were very quick to rectify the error and customer service was second to none.

After more than two weeks waiting for my parcel, not only to arrive, but not even being shipped, I think UK is not a thrustworthy country any more for doing business with EU, after several tries since Brexit. I am a Belgian customer who wants to buy two t-shirts and a cap. Why would I want to wait more than two weeks while nothing happens at all, and my money is already cashed? I will now cancel my purchase. Pet Shop Boys can't help it, I'm sure.