Great service, very easy to scroll through producs to find what you need on the website. Ordered on a Saturday afternoon and goods were delivered on Monday morning. Very good choice of products and... Se mere
Lokation
Skift lokationUnit 11, Parkhouse Industrial Estate West, ST5 7EF Stoke, West Midlands & North Wales, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had excellent service from the Stoke branch ( Adrian & Wiktor ). Sorted a big problem out and looked after me from start to finish. Will purchase more fence panels from these guys without hesitatio... Se mere
Fantastic service from Aiden & Wictor. Aiden went above and beyond to make sure all items were delivered to site in time for installation. One of the products ordered was out of stock, he found alte... Se mere
I placed an order 2 weeks ago and even though I've written emails to the enquiries team I have had no response nor confirmation of delivery. Even though Stoke is the closest stockist, it is not cl... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Leverandør af byggematerialer
- Butik med tagmaterialer
- Leverandør af havebygninger
- Leverandør af PVC-vinduer
- Leverandør af vinduer
- Marked for byggematerialer
Om Eurocell plc - Stoke
Skrevet af virksomheden
Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand.
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WINDOWS
Kontaktoplysninger
Unit 11, Parkhouse Industrial Estate West, ST5 7EF, Stoke, West Midlands & North Wales, Storbritannien
- 01782 566695
4,7
Fremragende
50 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 94 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Poor communication and ordering process
I placed an order 2 weeks ago and even though I've written emails to the enquiries team I have had no response nor confirmation of delivery.
Even though Stoke is the closest stockist, it is not clear who is processing the order on behalf of Eurocell for the Composite Fence Panels I've ordered.
The product is great by the way, but I had exactly the same issue the last time I bought the same product.
11. marts 2024
Besvarelse fra Eurocell plc - Stoke
Hi Colin
Sorry to hear about the negative experience you've received so far. I believe this product is on a longer lead time,
The Response Team will investigate this further and make contact with you direct. Many thanks, Eurocell
Almost a five
Would have been a five but placed the order online, payment taken immediately. Then all quiet. I emailed a week or so later and was informed of a delay of approx 4 weeks! Pity they didn't let me know at the time of ordering. Anyway after another 10 days or so i got a phone call to say they now had stock and could deliver next day, which they did, very promptly.
22. februar 2024
Quick delivery, quality product
Quick friendly delivery, competitive prices and quality product.
26. januar 2024
Uopfordret anmeldelse
Ash and mart are amazing.
27. september 2023
Uopfordret anmeldelse
Rob and Ash are extremely helpful and…
Rob and Ash are extremely helpful and great lads!
13. januar 2023
Uopfordret anmeldelse
Fantastic depot
The lads at stoke depot are great, always there to help with advice and excellent product knowledge and even advise you where to go if Eurocell don’t sell the item you require, they always give you the best price possible and ther customer service is second to none. ITS EUROCELL every time for me
10. januar 2023
Uopfordret anmeldelse
Call in eurocell not my usual plastic…
Call in eurocell not my usual plastic dealer but thought give them a go very very expensive and why are you adding material surcharge .I went back to usual deal and showed them the Receipt they managed to knock £45 off my £178 from eurocell...really poor never again..
27. november 2021
Uopfordret anmeldelse
Besvarelse fra Eurocell plc - Stoke
Hi Asa,
Apologies we were more expensive than your usual supplier. For details around the surcharge, please visit https://www.eurocell.co.uk/updates/surcharge
Kind regards
James @ Eurocell Response
Highly recommend
Thanks Ash for such excellent service. Very helpful and knowledgable. I didn’t catch the other person’s name but he was really helpful too. Highly recommend.
11. november 2021
Uopfordret anmeldelse
All the staff are fantastic at…
All the staff are fantastic at Parkhouse Newcastle under Lyme
I have been using the branch for several years now
Craig ,Martin and Craig are brilliant nothing is to much trouble
Always have a chat and bit of banter
I pass at least two upvc suppliers to go there for the customer service
Thanks guys
6. maj 2021
Dette er Trustpilot
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